2015 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. IN ADDITION, THE REVERSE CAMERA ALSO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE RACK AND PINION AND THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE OF THE BACKUP CAMERA WAS NOT DISCLOSED BY THE TECHNICIAN. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

TRANSMISSION CABLE BROKE SUDDENLY WHILE PARKING. CAR WOULD NOT START. HAD TO BE TOWED.

STARTING ON THE EVENING OF JANUARY 9, 2020, MY CAR WOULD STALL WHEN IDLING. AFTER RESTARTING, AND WHILE DRIVING HOME; THE CAR STALLED SEVERAL MORE TIMES. I WAS ABLE TO DRIVE TO AND FROM WORK ON FRIDAY, JANUARY 10, 2020 HOWEVER AFTER PICKING MY DAUGHTER UP, THE CAR STARTED STALLING WHEN IDLING, AND IT CONTINUED TO STALL. IF IT WAS "REVVED" UP, THAN IT SEEMED TO RUN OKAY FOR AWHILE. IT RAN FINE ON THE MORNING OF SATURDAY, JANUARY 11, 2020 HOWEVER IT STARTED STALLING AROUND 12:00. I STOPPED AT A LOCAL MECHANICS SHOP AND WAS TOLD TO GO TO A FORD DEALERSHIP BECAUSE THERE ARE "SILENT" RECALLS. THE VEHICLE CONTINUED TO STALL BUT I MANAGED TO STOP AT AN AUTO PARTS STORE, EXPLAINED WHAT WAS HAPPENING, AND IT WAS SUGGESTED PUTTING FUEL INJECTOR IN, WHICH I PURCHASED AT THE TIME THAN FILLED MY GAS TANK UP. I MANAGED TO GET TO THE FORD DEALERSHIP, JIM SHORKEY IN WHITE OAK AND MADE AN APPOINTMENT FOR MONDAY, JANUARY 13, 2020 HOWEVER AFTER THE LAST TIME THE VEHICLE STALLED, I HAD A HARD TIME RESTARTING IT, AND IT WAS NOT DOING ANYTHING WHEN I WAS PUSHING IN THE GAS PEDAL SO I CALLED FORD ROADSIDE ASSISTANCE, AND HAD IT TOWED TO JIM SHORKEY.,

I WAS DRIVING ON THE ROAD, AND OUT OF NO WHERE, MY CAR JUST STOPPED MOVING. IT WAS STILL ON, BUT WOULDN'T MOVE. AFTER PUTTING THE ACCELERATOR ALL THE WAY DOWN, AND AFTER ABOUT 20 SECONDS, IT FINALLY MOVED BUT WAS REALLY JERKY FOR THE NEXT SEVERAL MINUTES UNTIL I WAS HOME. WHEN I TRIED TO TAKE IT TO GET CHECKED, IT DID THE SAME THING. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED MY CAR OFF, WAITING SEVERAL MINUTES, AND STARTED IT AGAIN. IT WOULD RUN FINE FOR SEVERAL YARDS, THEN DO THE SAME THING, WHERE IT WOULD JUST STOP MOVING. A CLEAR SAFETY HAZARD WHEN DRIVING ON THE ROAD AND THE CAR JUST STOPS MOVING. IT'S CURRENTLY AT A FORD DEALERSHIP NOW, AND I AM WAITING TO HEAR BACK. I HAVE NOTICED THAT I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM WITH THE 2015 FORD ESCAPE. THIS IS ALSO TERRIBLE BECAUSE THE CAR IS ONLY 4 YEARS OLD AND ONLY HAS A LITTLE OVER 60,000 MILES ON IT. THIS SHOULD NOT BE HAPPENING, ESPECIALLY IN MULTIPLE CARS!

PROFUSELY LEAKING WATER INTO CABIN SOAKING REAR HEADLINER ABOVE REAR DRIVER AND PASSENGER WINDOWS. COMING FROM ROOF RACKS OR SUNROOF, NO DAMAGE TO VEHICLE. CONCERNED LEAKING WATER WILL CAUSE ELECTRICAL PROBLEMS TO VEHICLE. NUMEROUS COMPLAINTS AND A TSB ON ISSUE. *TR

WE BOUGHT THIS CAR USED WITH 33000 MILES. IT NOW HAS 46000 MILES. AT 37000 MILES THE PASSENGER SEAT BELT STARTED TO RANDOMLY LOCK UP. IT WOULD PIN MY WIFE TO THE SEAT BACK. EVERY TIME WE HAD TO STOP THE CAR TO UNBUCKLE, THEN FEED THE BELT BACK INTO THE MECHANISM TO PULL IT BACK OUT. IF SHE LEANED FORWARD TO ADJUST THE RADIO IT WOULD SOMETIMES LET OUT AN INCH OR TWO OR THREE, THEN LOCK. WE THEN HAD TO STOP THE CAR, UNBUCKLE AND FEED IT BACK IN, THEN START OVER. SOMETIMES IT LOCKS IN PLACE AS SOON AS SHE BUCKLES UP BE FORE I START THE CAR. SOMETIMES IT WILL GO SEVERAL DAYS WITH NO ISSUE. OUR LOCAL DEALER IS MULLINAX FORD OF OLYMPIA WA.THEY REPLACED IT UNDER THE 50000MILE SAFETY WARRANTY. IT DID NOT FIX THE ISSUE. IT STILL RANDOMLY LOCKED UP AND WE HAVE TO STOP THE CAR TO UNBUCKLE AND FEED IT BACK IN. THEY RE[PLACED IT AGAIN. IT STILL LOCKS UP. I TRIED MOVING THE ADJUSTABLE UPPER ANCHOR POINT. THAT SEEMS TO FIX THE PROBLEM FOR THAT DAY. THE NEXT DAY ITS BACK. THEY CLAIM THERE IS NOTHING WRONG. "THIS IS NORMAL." MY 1973 PINTO DID NOT DO THIS, NOR DID MY 1993 AEROSTAR OR MY 1985 PONTIAC. MY 1993 F150 PICK UP DOES NOT ACT LIKE THIS. MY CONCERN IS THAT IN THE EVENT OF A CRASH SHE WILL BE STUCK IN THE CAR IF THE RELEASE BUTTON IN DAMAGED OR UNREACHABLE. I CAN'T BELIEVE THIS IS NORMAL. MY DAUGHTER INFORMS ME THAT THE RIGHT SIDE REAR BELT HAS STARTED TO DO THIS. SO BOTH BELTS ON THE RIGHT SIDE HAVE ISSUES, BUT NOT THE LEFT SIDE. WHAT IS WRONG WITH THESE BELTS? IS THERE A DESIGN OR PRODUCTION CHANGE THAT NEEDS CORRECTION? PLEASE INVESTIGATE. I HAVE SUPPORTING DOCUMENTATION INCLUDING EMAILS WITH FORD, BUT YOUR SYSTEM WILL NOT ACCEPT THEM DUE TO FILE SIZE. I'LL TRY ANYWAY. NOPE. PLEASE CONTACT ME. I CAN EMAIL OR FAX THEM TO YOU. IT HAPPENS AT ANY SPEED 0 TO 70 AT ANY THROTTLE OR BRAKE SETTING.

THE STEERING WILL RANDOMLY DIE, MAKING IT VERY HARD TO DRIVE. IT'S INCREDIBLY WORRYING AND COULD CAUSE A SERIOUS ACCIDENT, AS IT ALMOST HAPPENED TO ME. SOMETIMES IN PARK, OCCASIONALLY WHILE DRIVING AT LOW SPEEDS, BUT AT THE MOMENT IT IS NOT BEING DRIVEN FOR OBVIOUS SAFETY CONCERNS

DURING MY LAST OIL CHANGE, 12/23/2019, I WAS TOLD THE TECHNICIAN TOLD HE COULD NOT RE-ATTACH MY "SPLASH SHIELD" DUE EXCESSIVE RUST WHERE THE SHIELD FASTENERS ARE SUPPOSED TO HOLD THE SHIELD IN PLACE. APPROXIMATELY 10 SCREWS CANNOT BE RE-INSTALLED DUE TO RUST. THIS SHIELD IF RE-ATTACHED COULD HAVE FALLEN OFF DURING OPERATION CAUSING UNKNOWN MULTIPLE ISSUES INCLUDING CAUSING A CRASH. MY PROBLEM OCCURRED DURING AN OIL CHANGE, SO I WAS STATIONARY IN THE OIL CHANGE SHOP.

FIRST INCIDENT OCCURRED WHEN I STOPPED FOR GAS. THE CAR WOULD NOT START AFTER REFUELING. A FEW MINUTES LATER IT STARTED AND RAN WITH NO PROBLEMS. THE SECOND TIME I WAS ENTERING A COUNTY HIGHWAY AT APP. 35 MPH AND THE CAR STALLED OUT. I WAS ABLE TO DRIFT ONTO THE SHOULDER AND THE CAR RESTARTED A FEW MINUTES LATER AND RAN NORMALLY. THE THIRD TIME, APPROXIMATELY A WEEK LATER, I WAS DRIVING IN THE PARKING LOT OF A SHOPPING MALL AT APP 20 MPH. THERE WAS A LOUD, CONTINUOUS NOISE FROM THE REAR OF THE VEHICLE WHICH SOUNDED LIKE I WAS DRAGGING AN OBJECT. THE CAR THEN STALLED AND WOULD NOT START FOR A FEW MINUTES. IT NOW RUNS NORMALLY BUT I HAVE SCHEDULED AN APPOINTMENT WITH CAPITAL FORD OF WILMINGTON, NC FOR 12/31/2019. EACH TIME THE STALLING HAPPENED, IT SEEMED AS IF THE ENGINE WAS NOT GETTING ANY GAS.

AT 76,851 MILES MY TRANSMISSION FAILED AND ACCORDING TO FORD METAL PIECES FOUND WAS FOUND IN THE FLUID I WAS ON MY WAY HOME WHEN MY VEHICLE JUST STOPPED IN THE MIDDLE OF ON GOING TRAFFIC I'VE ONLY HAVE IT FOR TWO YEARS AND TAKE VERY GOOD CARE OF IT BUT WAS NEVER TOLD THAT ANY TRANSMISSION ISSUES WERE DETECTED BEFORE THAT THE BYPASS COOLANT VALVED CODE WOULD APPEAR EVEN THOUGH I HAVE REPAIR IT TWICE THIS YEAR .