2008 FORD ESCAPE Complaints

REMEDY RECALL 14S05 -- POWER STEERING CONTROL MODULE (PSCM) SOFTWARE UPDATE PERFORMED (AS DIRECTED) DID NOT ADEQUATELY REMEDY THE SAFETY DEFECT (THE TORQUE SENSOR ITSELF) AND MAY IN FACT CAUSE FURTHER ISSUES WITH THE VEHICLES POWER STEERING. FORD CURRENTLY DOES NOT PROVIDE ASSISTANCE FOR REPAIRS UNDER THE SAFETY RECALL. PERHAPS THEY ARE WAITING FOR MORE INJURY /CIVIL LAWSUITS BEFORE ADDRESSING THESE CRITICAL SAFETY CONCERNS. THE NHTSA ALSO PARTLY SHARES THE BLAME FOR THIS ... AFTER ISSUING RECALL 14V-284 (VOQ 10670665), THEY HAVE BEEN INFORMED OF THE CONTINUED PSCM ISSUES AND HAVE NEGLECTED TO GRANT A DECISION THAT DIRECTLY ADDRESSES THE STEERING WHEEL TORQUE SENSOR DEFECT. SHAME ON YOU. DATE OF RECALL PERFORMED ON 9/3/2014 AT ODO 116,044. ELECTRIC POWER STEERING ASSIST FAILURE OBSERVED AND TAKEN INTO DEALERSHIP ON 1/11/2017 AT ODO 139,151. FORD CUSTOMER CARE DENIED ASSISTANCE IN REPLACING THE TORQUE SENSOR AS NOTED IN RECALL 14S05. I WAS TOLD, "THE RECALL ADDRESSED THE SOFTWARE ISSUE, NOT THE DEFECTIVE PART(S) AND TOO MUCH TIME HAS ELAPSED FOR OUR COMPANY TO HELP YOU PAY FOR THE REPAIR." FORD WOULD RATHER ITS DRIVERS (VEHICLES) OPERATE IN CONDITION THAT IS UNSAFE AND AT AN INCREASED RISK OF CRASH OR INJURY, THAN GO THE EXTRA MILE TO ENSURE THE SAFETY CONCERN IS RESOLVED. SEEING AS OTHER PETITIONERS HAVE HAD THE SAME ISSUE AND THIS IS AN OPEN AND ONGOING INVESTIGATION, MYSELF AND OTHER DRIVERS WOULD APPRECIATE AN EXPEDITED RESPONSE FROM THE NHTSA TO RECONCILE AND RE-MEDIATE THIS ISSUE. THANK YOU. *TR

STEERING TORQUE SENSOR WENT OUT, OVER $700 IN REPAIRS, RECALL 14S05 IN EFFECT FOR THIS MODEL YEAR ON THIS PART, BUT SOMEHOW OUR VIN NOT INCLUDED IN RECALL. SHOULD HAVE BEEN INCLUDED IN RECALL AND WE SHOULD NOT HAVE TO PAY FOR THIS REPAIR. STEERING SHAKING, VIBRATING, STIFF. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 03/07/17*LJ UPDATED 12/04/2017*JS

THE ACCELERATOR PEDAL STICKS OFTEN AND REQUIRES EXTRA FOOT MANIPULATION TO GET IT TO WORK PROPERLY. THIS OCCURS MOSTLY WHEN ACCELERATING FROM A STOP AND MAKES PULLING OUT INTO TRAFFIC A DANGEROUS PROPOSITION. THIS OCCURS ON CITY STREETS AND FROM STOP LIGHTS ON LARGER STATE HIGHWAYS. IT HAS ALSO FAILED TO DEPRESS, CAUSING THE VEHICLE TO BE IMMOVABLE FOR A TIME.

MY 2008 FORD ESCAPE I PURCHASED IN OCTOBER OF 2016 SINCE PURCHASING MY GAS PEDAL COMPLETELY SEIZES WHILE DRIVING AT ANY SPEED. THIS IS A SAFETY HAZARD. I HAVE DONE THE RESEARCH TO PROVIDE THAT OTHER YEARS HAVE BEEN RECALLED FOR THE SAME ISSUE WITH THE THROTTLE BODY. THIS VEHICLE DOING THIS PUTS NOT ONLY MYSELF BUT MY 4 MONTH OLD CHILD IN DANGER. DRIVING TODAY IN MICHIGAN IN RUSH HOUR TRAFFIC FOR OVER 60 MILES THIS COMPLETELY SEIZED ON ME. THIS IS A SERIOUS ISSUE IN WHICH I THINK NEEDS TO BE LOOKED INTO. IM HOPING FOR IT NOT TO TAKE AN ACCIDENT FOR THIS TO BE RESEARCHED. *TR

ELECTRIC POWER STEERING IS OUT. FORD DEALER INITIALLY FIXED VIA ORIGINAL RECALL (FORD'S NUMBER FOR THIS RECALL IS 14S05.) BY UPDATING THE COMPUTER CODE IN 2014. THE POWER STEERING HAS LOST ALL POWER NOW . THIS IS 2 YEARS LATER, BUT THE LOSS IS DIRECTLY RELATED TO THE ORIGINAL RECALL ISSUE.

STEERING SHAFT TORQUE SENSOR WENT OUT WHEN DRIVING VEHICLE ON HIGHWAY WHICH MADE IT VERY HARD TO STEER WHEN SLOWING DOWN AND TURNING .IM VERY STRONG AND IT TOOK EFFORT FROM ME TO STEER. IF MY WIFE OR DAUGHTER WOULD HAVE BEEN DRIVING THEY COULD HAVE VERY EASILY HAD AN ACCIDENT! .THIS SEEMS TO BE AN ISSUE WITH A LOT OF THESE BUT MY VIN# IS NOT ON THE RECALL ACCORDING TO OUR LOCAL FORD DEALERSHIP. *TR

WHILE PARKED IN A PARKING LOT, DASH WARNING INDICATED "POWER ASSIST STEERING FAILURE" WHEN ENGINE WAS STARTED. STEERING IS NOW CONSIDERABLY HARDER, BORDERING ON IMPOSSIBLE WHILE SITTING STILL. VEHICLE HAD RECALL 14S05 PERFORMED IN OCT 2014. SINCE THERE WAS NO PHYSICAL PROBLEM AT THE TIME OF THE RECALL, A SOFTWARE UPDATE WAS PERFORMED (WHICH WILL DO NOTHING FOR A MECHANICAL FAILURE) AND THE RECALL FOR THIS PARTICULAR VEHICLE WAS CLOSED. NOW WITH THE APPARENT MECHANICAL FAILURE OF THE POWER STEERING MOTOR, OR STEERING POSITION SENSOR, OR BOTH, FORD WILL NOT COVER THE REPAIRS DUE TO THE RECALL BEING CLOSED. SO FORD CLOSED THE RECALL BY PERFORMING IT BEFORE THE PARTS FAILED AND NOW EXPECTS THE OWNER TO BE RESPONSIBLE FOR THE $1800 (QUOTE FROM DEALER) TO PERFORM THE REPAIR.

THE ELECTRIC POWER STEERING SYSTEM FAILED ON MY VEHICLE. THE SYSTEM HAD THE SAME ISSUE BEFORE BUT WAS FIXED FOLLOWING THE 2014 RECALL FOR THE ISSUE. LESS THAN 3 YEARS AFTER THE FIX, THE POWER STEERING SYSTEM FAILED AGAIN.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE POWER STEERING ASSIST FAULTY MESSAGE SUDDENLY DISPLAYED. ALSO, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL FOR THE SAME FAILURE IN NOVEMBER OF 2014. THE RECALL INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 154,000.