2015 FORD ESCAPE Complaints

ON MY 2015 FORD ESCAPE I COULD NOT GET THE LUG NUTS OFF TO CHANGE THE TIRE ON 8/9/2019. HAD TO TAKE TO MECHANIC TO HAVE LUG NUTS REMOVED. IT APPEARS THE LUG NUT SWELLED UP AND THE LUG WRENCH THAT FORD SUPPLIED WITH THE VEHICLE DID NOT FIT

WARNING LIGHT COMES ON. TRANSMISSION HIT OK GOES OFF. MESSAGLIGHT GOES ON TO SHUT CAR OFF I DO THAT AN MESSAGE DOESN'T COME BACK ON. AT ONE TIME MY CAR EVEN SLOWED DOWNS TO 40 AND ANOTHER WARNING LIGHT CAME ON SHUT CAR OFF RESTARTED AN RAN OK. THAT WARNING LIGHT STAYED ON UNTIL TAKEN TO FORD GARAGE IN GIBSON CITY. THEY COULDN'T FIND ANYTHING WRONG SO RESET. THESE ALL BEGAN A MONTH AGO.

I HAVE A DOOR LATCH PROBLEM. LOOKED IT UP AND FOUND THAT IN SEP 2016 A SAFTEY RECALL WAS PUT OUT BY FORD FOR THE DOOR LATCHES FOR 2013 - 2015 FORD ESCAPES. I TRIED TO EXPLAIN THIS TO THE DEALERSHIP SERVICE CENTER AND THEY DO NOT HAVE THIS RECALL LISTED. I HAVE THIS PROBLEM AND I NEED IT FIXED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND SHUT OFF IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO VILLAGE FORD (LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,059.

MY TRANSMISSION STARTED HAVING A SHUDDERING IN THE FRONT END. AFTER TAKING IT TO THE DEALER I WAS TOLD THAT THE TORQUE CONVERTER AND TRANSMISSION IS GOING OUT. I STARTED NOTICING THE ISSUE WHEN I WAS ACCELERATING UP HILLS. IT FELT AS IF I WSA GOING OVER BUMPY ROADS. WHEN I WAS ON THE HIGHWAY THE VEHICLE ABRUPTLY SHUT OFF. I WAS ABLE TO GET IT STARTED AGAIN AND DRIVE IT TO A SHOP. I WAS TOLD THAT THIS IS A RECURRING ISSUE IN THE FORD ESCAPE BY THE DEALER AND BY SEVERAL OTHER TRANSMISSION SHOPS IN MY AREA. AFTER DOING RESEARCH ONLINE, I HAVE ALSO FOUND THOUSANDS OF COMPLAINTS IN REGARDS TO THE SAME ISSUE.

TRANSMISSION APPEAR TO HAVE A DELAY WHEN ATTEMPTING TO INCREASE SPEED. YOU PRESS THE GAS BUT THE CAR JUST SITS IN AN IDLE MODE AND AFTER A BIT IT CATCHES UP WITH ITSELF BUT MAKE A LOUD NOISE AND JOLTS THE CAR AGGRESSIVELY. THIS HAPPENS ON CITY STREET AND HIGHWAY WHEN I AM TRYING TO ACCELERATE.

PURCHASED CAR 4/30/19 WITH 46,949 AT 47,323 AIRBAG LIGHT IS ON. RETURNED TO FORD 6/11/19 WITH 47,489 MILES AND FORD ADVISES IT IS COVERED UNDER THE SRS 5/60 WARRANTY. AFTER 3 DAYS IN THE SHOP, FORD SAID IT WAS A SEAT PAD SENSOR AND THEY HAVE TO ORDER THE PART. RETURNED 6/26/19 TO INSTALL A SEAT PAD SENSOR WHICH DID NOT FIX THE ISSUE. I WAS TOLD THEY WERE CONTACTING FORD FOR ASSISTANCE. IT HAS BEEN 26 DAYS AND NO ANSWERS. I DO NOT KNOW IF MAY SRS WORKS.

WHEN VEHICLE IS PLACED IN MOTION, THE REAR DOORS LOCK. ONCE LOCKED, THE PERSONS IN THE REAR SEATS CANNOT EXIT THE VEHICLE ON THEIR OWN. THIS HAS NOTHING TO DO WITH THE CHILD LOCKS. THE REAR PASSENGERS CAN ONLY EXIT IF THE DOORS ARE UNLOCKED FROM THE FRONT SEAT AREA OR IF A PERSON WITH THE KEY FOB PLACES A HAND ON THE OUTSIDE FRONT HANDLES. THIS IS A SIGNIFICANT SAFETY ISSUE. FOR EXAMPLE , IF THE FRONT PASSENGERS ARE INCAPACITATED AND THE VEHICLE IS ON FIRE OR SINKING IN WATER, THE REAR PASSENGERS ARE TRAPPED WITH NO WAY TO ESCAPE. THIS IS A DESIGN FLAW THAT FORD MOTOR COMPANY MUST ADDRESS BEFORE PEOPLE ARE SERIOUSLY INJURED OR KILLED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS COMPLETELY BLACKED OUT AND DID NOT SHOW THE FUEL LEVEL, SPEED, OR ANY OTHER GAUGE. JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470, (910) 754-4341) STATED THAT THEY WOULD HAVE TO CHARGE FOR A DIAGNOSTIC TEST. THE DEALER PROVIDED THE CARFAX INFORMATION, WHICH SHOWED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH PRIOR TO BEING PURCHASED BY THE CONTACT. THE CONTACT WAS NOT INFORMED OF THIS BY QUALITY FORD (1242 S MADISON ST, WHITEVILLE, NC 28472, (800) 530-0978) WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND MENTIONED REIMBURSEMENT IF A RECALL WAS ISSUED AFTER THE REPAIRS. THE CONTACT WAS ADVISED TO SAVE HER RECEIPTS. THE FAILURE MILEAGE WAS 31,000. *BF *TR

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND LOST POWER IN VERY COLD WEATHER AND VERY HOT WEATHER. THE VEHICLE WAS PULLED OVER TO THE SHOULDER FOR A WHILE, BUT WAS ABLE TO RESTART. AFTER THE FAILURE, THE POWER STEERING, POWER ASSIST, AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT STATED THAT AFTER THE VEHICLE UNDERWENT AN OIL CHANGE IN NOVEMBER, THE ENGINE FAILED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3400) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,356. THE VIN WAS UNKNOWN.