2008 FORD ESCAPE Complaints

WHILE BREAKING HARD ON ROUGH ROAD THE BREAKS WILL LOOSE PRESSURE AND GO SOFT. THEY WILL EVENTUALLY RETURN TO NORMAL AFTER A FEW TIMES AFTER THE CAR IS RESTARTED.

MY FORD ESCAPE'S POWER STEERING SUDDENLY WENT OUT IN MY WHILE DRIVING, IT MADE THE REST OF THE RIDE HOME FROM WORK EXTREMELY DIFFICULT AND UNSAFE. I DID MY RESEARCH AND FOUND THERE WAS IN FACT A FORD RECALL ON THIS ISSUE FOR MY YEAR AND MODEL CAR, HOWEVER MY VIN WAS NOT INCLUDED IN THE RECALL, ONLY THE SOFTWARE UPDATE WHICH I DID HANDLE IN SEPTEMBER 2014 AT THE DEALERSHIP. THE RECALL STATES THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT STEERING INPUT. AS A RESULT COULD REMOVE THE ESP ASSIST (ELECTRIC POWER STEERING) WE TALKED WITH FORD CORPORATE AND THEY SAID IT WAS NOT PART OF RECALL BUT IF THE EXACT PART THAT IS INCLUDED IN THE RECALL THAT WILL BE REPLACED AT NO CHARGE, THEY WOULD WORK WITH US TO HAVE IT REPLACED. WHEN WE BROUGHT IT TO LOCAL DEALERSHIP, THEY CONFIRMED AFTER GETTING THE ERROR CODE THE TORQUE SENSOR DID NEED TO BE REPLACED. THEY WOULD NOT ASSIST US IN FIXING IT AND AFTER 2 CALLS TO A SUPERVISOR WE GOT THEM TO ESCALATE TO FORD THAT STILL DENIED CLAIM, AND SERVICE MANAGER EVEN AGREED THAT IT SHOULD BE ADDED TO THE RECALL LIST WHEN WE PICKED IT UP THAT NIGHT. WE CALLED FORD AGAIN AND TALKED WITH CUSTOMER SERVICE AND THEY SAID IT HAD BEEN TOO LONG SINCE THE SOFTWARE UPGRADE AND NOTHING THEY COULD DO. I WILL BE REPORTING FORD TO THE BBB AND STILL TRYING TO ESCALATE FURTHER AS THIS CAR SHOULD BE INCLUDED IN THE RECALL DUE TO THE SAFETY ISSUE. ALL THEY SAID WAS TO REPORT IT TO THE NHTSA SITE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE WRENCH SENSOR INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (ELECTRICAL SYSTEM, STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT HCU HAS GONE OUT ON MY 2008 FORD ESCAPE HYBRID. IT HAS LEFT ME WITH VERY LITTLE BRAKING ABILITY. IF THIS WAS TO HAPPEN ON THE HWY IT COULD HAVE BEEN CATASTROPHIC. IT IS A $6,000 REPAIR AND IT APPARENTLY REQUIRES A FULL REPLACEMENT OF THE $4,000 PART, THE ABS CONTROL MODULE / HCU. FORD NEEDS TO TAKE OWNERSHIP OF THIS ISSUE AND CORRECT THE PROBLEM WITH THEIR FAULTY HCUS IN THESE CARS!

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL PULLED ABNORMALLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE POWER STEERING SYSTEM WAS UPDATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

ACUTE LOSS OF POWER STEERING; ON A CITY STREET AT ABOUT 20 MPH WHILE TURNING. I WAS ABLE TO COMPLETE THE TURN. MY DAUGHTER, WHO USUALLY DRIVES THIS CAR, WOULD NOT HAVE BEEN ABLE TO TURN THE STEERING WHEEL IN ORDER TO COMPLETE THE TURN AND SAFELY STOP ALONG THE CURB.

I RECEIVED A RECALL NOTIFICATION 14S05 FROM FORD ABOUT MY 2008 FORD ESCAPE. THE RECALL WAS FOR A FAULTY TORQUE SENSOR THAT WOULD EITHER BE REPROGRAMMED OR REPLACED. INSTEAD OF REPLACING THE TORQUE SENSOR, FORD SERVICE DECIDED TO JUST REPROGRAM IT BECAUSE IT HAD NOT FAILED OR PRODUCED A SERVICE CODE. JUST RECENTLY THE TORQUE SENSOR FAILED AND MY STEERING LOST POWER WHILE DRIVING THROUGH A PARKING LOT. I DID NOT HAVE THE STRENGTH TO TURN THE WHEEL AND HAD TO JUST STOP AND LEAVE THE CAR IN THE LOT UNTIL SOMEONE COULD COME HELP ME. I BROUGHT MY CAR BACK TO THE SAME DEALERSHIP THAT PERFORMED THE ORIGINAL RECALL REPAIR AND AM BEING TOLD THAT THE RECALL HAS BEEN PERFORMED AND NOW I MUST PAY THEM TO REPLACE THE TORQUE SENSOR. AFTER SPENDING TIME RESEARCHING THE ISSUE ONLINE I DISCOVERED THAT THIS IS A WIDESPREAD PROBLEM. IT IS APPARENT THAT FORD IS ONLY REPLACING THE SENSORS IF THEY HAVE ALREADY FAILED WHEN YOU BRING YOUR CAR IN FOR THE RECALL. IF IT HAS NOT FAILED THEN FORD ONLY DOES A REPROGRAMMING THAT DOESN'T PREVENT THEM FROM FAILING BUT ALLOWS FORD TO CLOSE OUT THE RECALL ON YOUR VEHICLE AND SAVE MONEY ON A REPLACEMENT PART. I DON'T UNDERSTAND HOW THIS IS LEGAL FOR THEM TO DO. I TALKED TO SEVERAL OF FORD'S SERVICE MANAGERS AND CUSTOMER SERVICE REPRESENTATIVES AND THEY ALL GIVE THE STANDARD REHEARSED ANSWER. *TR

WHILE DRIVING UP A WINDY MOUNTAIN ROAD IN LAKE TAHOE, CA, THE POWER STEERING JUST QUIT WORKING AS WE WERE MAKING A LEFT HAND CURVE. FROM THAT POINT ON, THERE WAS NO POWER STEERING. IT WAS LIKE DRIVING A CAR THROUGH QUICKSAND. THE SLOWER THE SPEED, THE HARDER TO TURN. MY HUSBAND DID THE RESEARCH, AND SAW THAT A RECALL HAD BEEN ISSUED. WE HAD NO PROBLEMS WITH THE STEERING BUT HAD RECEIVED THE RECALL NOTICE FROM FORD TO TAKE IN FOR A "FLASH" SOFTWARE PROGRAMMING FOR THE CAR. WE TOOK INTO FORD DEALER IN AUGUST 2015. OBVIOUSLY, THE RECALL IS MORE SERIOUS THAN THE FIX THAT WAS APPLIED AND DID NOT KEEP US FROM LOSING THE POWER STEERING IN A VERY DANGEROUS SITUATION. FORD CLAIMS THAT THEY DID THEY RECALL, AND THEY ARE NOT LIABLE FOR ANY FURTHER REPAIRS. I CALL FOUL! THEIR TEMPORARY FIX DID NOT HOLD. I HAVE BEEN POURING OVER FORD FORUMS AND SEE MANY, MANY FORD ESCAPES ARE DOING EXACT SAME THING, LOSING POWER STEERING WHILE DRIVING AND FORD IS REFUSING TO ACKNOWLEDGE PROBLEM. HOW MAY I GET A CLASS ACTION LAW SUIT STARTED FOR THIS ISSUE VS FORD? *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH AND TURNING THE STEERING WHEEL, THE STEERING WHEEL FELT VERY STIFF. EVENTUALLY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS PREVIOUSLY SERVICED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING WHEEL SHOOK VIGOROUSLY WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 122,000.