2015 FORD ESCAPE Complaints

IN LATE MARCH 2019, I HIT A LARGE POT HOLE AND HAD AN INSTANT FLAT TIRE. I PULLED OVER TO AN AREA WHERE I WOULD NOT IMPEDE ON TRAFFIC FLOW. MY HUSBAND TRIED TO REMOVE THE LUG NUTS WITH THE LUG NUT WRENCH THAT I WAS PROVIDED WHEN I BOUGHT THE CAR. THIS WAS THE FIRST TIME THAT I USED THE WRENCH. IT WOULD NOT WORK. AFTER SEVERAL GOOD SAMARITANS STOPPED TO HELP US, THEY WERE ABLE TO REMOVE THE LUG NUTS WITH THEIR TOOLS. I REPLACED THE TIRE AND LEARNED OF THE "SWOLLEN LUG NUT" SYNDROME OF SEVERAL MAKES OF CARS. I CONTACTED MY DEALERSHIP WHERE I PURCHASED THE CAR IN 2015. I EXPLAINED I DID NOT WANT TO BE ON A DARK, RAINY ROAD WITHOUT A USABLE WRENCH. THEY TOLD ME THAT IT WAS NOT THEIR FAULT, IT IS THE FAULT OF THE MANUFACTURER, IN TURN, THE MANUFACTURER STATED IT WAS THE FAULT/RESPONSIBILITY OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. IN ALL OF THE PAPERWORK FROM CHECK UPS TO REPAIRS, NOTHING WAS EVER MENTIONED ABOUT SWOLLEN LUG NUTS. I HAD ALL OF THE LUG NUTS REPLACED SO MY LUG WRENCH WOULD WORK ON THE LUGS THAT ARE HOLDING MY TIRES ON. I HAVE REPLACED ALL OF THE TIRES AT ABOUT 25,000 MILES. IN ADDITION TO THE 4 TIRE REPLACEMENT, I HAVE HAD TO PURCHASE TWO OTHER NEW TIRES, GET THEM WORN DOWN TO MATCH MY EXISTING TIRES AS I HAVE ALL-WHEEL DRIVE. IN REGARDS TO THE POT HOLE, I CONTACTED THE LOCAL ROAD COMMISSION TO MAKE THEM AWARE OF THE SITUATION. SEVERAL OTHER DRIVERS MET THE SAME POT HOLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CHAPMAN FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. *BF *JB

AFTER AUTO PARKED OVERNIGHT ON 04/26/2019, IN HEATED GARAGE, NO POWER TO START ENGINE, NOR OPERATE LIGHTS, RADIO, ETC. IN THE NEXT MORNING. NO BATTERY TO POWER ANY EQUIPMENT. AAA SERVICE ATTENDANT JUMP STARTED AUTO. BATTERY TESTED 100% POWER AFTER SEVERAL MINUTES OF RUN TIME ON ENGINE. 2ND OCCURRENCE IN 12 MONTHS. I WAS TOLD THIS IS CALLED A "BRAIN FREEZE" AND IS NOT UNCOMMON FOR FORD PRODUCT. ORIGINAL BATTERY IN VEHICLE REPLACED 04/27/2019.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED. THE FAILURE WAS ALSO PRESENT AFTER IMMEDIATELY RESTARTING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (APPLE FORD, 2113 LAKESIDE DR, LYNCHBURG, VA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.

WHENEVER DRIVING MY CAR, IT NOTICABLY TAKES LONGER THAN IT SHOULD TO SHIFT CAUSING MY RPMS TO RUN HIGHER THAN EXPECTED. FOR INSTANCE DOING 35 I MIGHT BE RUNNING AT 2500-3000 RPMS FOR ABOUT 15 TO 20 SECONDS BEFORE SHIFTING AND CAUSING MY RPMS TO GO DOWN TO AROUND 1500.

WHILE DRIVING ON HIGHWAY 278 IN PA, VEHICLE EXPERIENCED LOSS OF POWER TO STEERING, I PULLED THE VEHICLE ROAD SIDE, TURNED OFF POWER , RESTARTED THE VEHICLE. STEERING WAS STILL STIFF COULD NOT MOVE IT FREELY. I HAVE CONTACTED NEAREST FORD DEALER.

AS MY WIFE IS DRIVING TO THE SCHOOL WHILE GOING IN A STRAIGHT LINE ON THE STATE ROAD IN OUR 2015 FORD ESCAPE THE POWER STEERING WENT OUT. THIS IS A KNOWN PROBLEM WITH THE FORD ESCAPE, IT IS VERY DANGEROUS... ONLINE SUGGEST YOU JUST TURN THE CAR OFF AND TURN IT BACK ON AND THE POWER STEERING WILL RESET WELL THIS TIME IT DIDN'T WORK SHE WAS HALFWAY BETWEEN OUR SCHOOL AND OUR HOME AND SHE HAD TO DRIVE IT THE REST OF THE WAY BACK HOME WITH NO POWER STEERING... AGAIN I CANNOT BELIEVE THIS IS ALREADY A RECALL AS IT HAPPENS WHILE YOU ARE ACTUALLY IN THE PROCESS OF DRIVING THE VEHICLE. IMAGINE IF IT HAPPENED ON THE HIGHWAY!!!

WHEN THE VEHICLE IS PARK IT KILLS THE BATTERY SO WE FOUND THAT CLUSTER IS KILLING THE BATTERY WE UNDER PLUG THE CLUSTER FOR LIKE THREE DAY AND THE BATTERY WAS GOOD AND ALSO ITS A NEW BATTERY WE PUT IN THE VEHICLE BUT WE PLUG IT BACK IN AND AFTER 1 DAY BATTERY DEAD SO WE KNOW THERE SOME RECALL ON 2015 FORD ESCAPE ABOUT THE CLUSTER BE INOPERATIVE BUT FORD SAID THERE NO RECALL NHTSA HAS IT LIST AS RECALLS

THE TINY PIECE THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BROKE. I HAD THE CABLE REPLACED ($900 REPAIR) AND THE PLASTIC PIECE BROKE AGAIN ABOUT 2 WEEKS LATER. THE PLASTIC PIECE IS NOT MADE TO BE REPLACE MEANING THE WHOLE CABLE MUST BE REPLACED SO THE ENGINE MUST BE LIFTED OUT FOR THE REPAIR. THIS CABLE MAKES THE GEAR SHIFTER INSIDE THE VEHICLE ACTUALLY MOVE THE GEAR ARM INSIDE THE TRANSMISSION. WHEN IT BREAKS THE CARE CAN'T BE SHIFTED INTO PARK, DRIVE, NEUTRAL, ETC. THIS IS A HUGE SAFETY CONCERN. WHEN IT BROKE THE FIRST TIME I WAS IN A VERY TIGHT PARKING GARAGE BACKING OUT OF THE SPACE I WAS PARKED IN. I THEN TRIED TO SHIFT THE GEAR TO DRIVE SO I COULD PULL OUT AND THE PLASTIC PIECE BROKE. I BLOCKED THE WHOLE PARKING GARAGE EXIT FOR MORE THAN AN HOUR WHILE I WAITED ON A TOW TRUCK. IT WAS A NIGHT MARE BECAUSE WE COULDN'T EVEN GET THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. MY CAR IS A 2015 IT SHOULD NOT HAVE BROKEN IN THE SAME PLACE 2 TIMES IN LESS THAN A MONTH. ESPECIALLY SINCE THE PIECE IS HARD TO ACCESS WHICH MAKES FOR AN EXPENSIVE REPAIR! THIS IS A DANGER!

WE WERE INVOLVED IN A FRONT END COLLISION AND THE AIR BAG SENSORS WERE DAMAGED BUT NO AIRBAGS DEPLOYED. EVERYONE FROM WITNESSES TO FIRST RESPONDERS WERE SURPRISED THEY DIDN'T GO OFF. THE VEHICLE WAS IN MOTION AND WAS TOTALED OUT FROM A FRONT PASSENGER SIDE COLLISION. WE WERE DRIVING STRAIGHT AND THE ACCIDENT OCCURRED IN TOWN.