2015 FORD ESCAPE Complaints

ENGINE BYPASS COOLANT VALVE HAS CAME ON. CAR IS CURRENTLY RUNNING HARD BUT NOT OVERHEATING

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART AND BEGAN VIBRATING. THE CONTACT EXITED THE VEHICLE AND FELT A RUSH OF AIR COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODE NUMBER: 1450 REGARDING THE EVAP CANISTER. THE VEHICLE WAS TAKEN TO BIG STAR FORD (17717 SOUTH FWY, MANVEL, TX 77578, (844) 745-4026) AND THE EVAP CANISTER WAS REPAIRED. THE FAILURE MILEAGE WAS 47,000.

RECEIVED SAFETY RECALL NOTICE NUMBER 15C06 ENGINE COULD REMAIN RUNNING WHEN THE KEY IS TURNED OFF AND REMOVED FROM THE IGNITION CALLED AND WAS TOLD ITS NOT ACTUALLY A RECALL CONFUSED AND CONCERNED AS TO WHY THE PAPER SAYS SAFETY AND THE DEALER SAYS ITS NOT REALLY

I AM VERY ANGRY. I OWED THIS CAR LESS THAN TWO YEARS AND EVEN BOUGHT THE BODY WRAP AND POWERTRAIN BUMPER TO BUMPER WARRANTY YET THE PURGE VALE WENT BAD. FORD CALLS IT A VALVE YET THE MANUFACTURER OF THE PART CALLS IT A TUBE, SO THE WARRANTY WILL NOT COVER IT. I SEE THIS VERY PART IS THE SAME FOR THE FORD FUSION FOR THE SAME YEAR, YET ITS NOT COVERED WITH A RECALL....WHY.

WHILE DRIVING MY 2015 FORD ESCAPE DOWN A MOUNTAIN ROAD, THE BOLT FOR THE VACUUM PUMP DRIVING THE POWER ASSISTED BRAKES SHEARED OFF (SIMILAR TO THE RECALLED ISSUE ON FORD EDGE AND EXPLORER VEHICLES). WHEN THIS HAPPENED IT FELT AS IF THERE WERE NO BRAKES AT ALL AND IT TOOK ALL OF MY FORCE (I'M A 300LB 6'4" MALE) APPLIED TO THE BRAKE PEDDLE TO STOP THE CAR. THE CAR WAS TOWED BACK TO THE DEALERSHIP WHERE IT WAS REPAIRED. I WAS TOLD THIS IS A COMMON ISSUE ON FORD VEHICLES WITH THE ECOBOOST ENGINE AND CAM DRIVEN VACUUM PUMP. HAD I BEEN DRIVING IN TRAFFIC OR AT FREEWAY SPEEDS, A VEHICLE COLLISION WITH INJURIES WOULD LIKELY HAVE OCCURRED AS THERE WAS NO WARNING THAT THE POWER ASSIST HAD STOPPED WORKING.

GOT A NAIL IN ONE TIRE. TOOK IT TO DISCOUNT TIRE FOR REPAIR. THEY COULDN'T GET THE LUG NUTS OFF AND TOLD ME ABOUT THE PROBLEM PEOPLE WERE HAVING WITH THE 2 PIECE LUG NUTS. GOT ANOTHER FLAT A FEW MONTHS LATER AND WAS AGAIN NOT ABLE TO USE THE SPARE TIRE BECAUSE WE COULDN'T GET THE LUG NUTS OFF. FORD DEALER TOLD ME TO GET AFTERMARKET ONE PIECE LUG NUTS AND CHANGE THEM ALL OUT. I'M AN OLDER FEMALE AND NO LONGER FEEL SAFE DRIVING THE VEHICLE BECAUSE I AM NOT ABLE TO USE THE SPARE AND MIGHT GET STRANDED IF I HAVE ANOTHER FLAT. FORD REALLY NEEDS TO GET THIS FIXED, NOT JUST FOR ME, BUT FOR EVERYONE WHO OWNS A FORD THAT IS EXPERIENCING THIS PROBLEM. THIS MAY BE THE LAST FORD I BUY.

THE INSTRUMENT PANEL CLUSTER SCREEN MULTIPLE FUNCTION DISPLAY FAILED TO DISPLAY INFORMATION. THE MULTI FUNCTION DISPLAY WOULD SHOW EITHER A BLACK OR GRAY SCREEN, PERIODICALLY WITH WHITE LINES, WITH NO READOUTS SHOWING AT ALL. APPARENTLY A RECALL (15CO3) WAS ANNOUNCED AND THE DEALER PERFORMED THE RECOMMENDED SOFTWARE UPDATE AT 32,837 MILES WHICH DID NOT SOLVE THE PROBLEM PERMANENTLY. THE PROBLEM REAPPEARED AT APPROXIMATELY 39K MILES. THE DEALER ATTEMPTED TO MAKE REPAIRS USING A SOFTWARE UPDATE. THE SOFTWARE UPDATE FAILED TO REMEDY THE PROBLEM AND THE DEALER INSTALLED A NEW INSTRUMENT CLUSTER AT MY EXPENSE. I AM ASKING YOU IF THIS SHOULD BE COVERED UNDER THE ORIGINAL RECALL OR IF AN ADDITIONAL RECALL HAS BEEN ESTABLISHED OR SHOULD BE ESTABLISHED.

SHIFTER CABLE BUSHINGS PROBLEM! I PARKED IN A PARKING SPACE AT THE GROCERY STORE, PUT THE CAR IN PARK, AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER BEHIND ME. MY SHIFTER WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE. I WAS STUCK AND COULD NOT TURN THE CAR OFF AND HAD TO WAIT HOURS FOR A TOW. NOW I'M WITHOUT A CAR TO GET TO WORK. WHAT IF I HIT THE LADY THAT WAS WALKING BEHIND ME? THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF THIS, NO QUESTIONS ASKED, AND GET MY CAR BACK SO THAT I CAN GET TO WORK. VERY SCARY AND SO THANKFUL THIS DIDNT RESULT IN DAMAGE OR INJURY. THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHED FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION ALLOWED THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED DRIVER. THE CONDITION ALLOWED DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH.

I PARKED IN A PARKING SPACE AT THE GROCERY STORE AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER WALKING! I WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE! WHAT THE HECK? HOW DANGEROUS IS THIS! I COULD NOT MOVE THE SHIFTER OR TURN THE CAR OFF. I HAD TO WAIT HOURS FOR A TOW TRUCK. I'M SO GLAD THAT I DID NOT ROLL BACK AND HIT SOMEONE OR SOMETHING. THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF IT, NO QUESTIONS ASKED, SO THAT I CAN GET MY CAR BACK AND GET TO WORK.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SAKELARIS FORD OF VERSAILLES (573-378-4653, LOCATED AT 1001 W NEWTON ST, VERSAILLES, MO 65084) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *TT*JB