2015 FORD ESCAPE Complaints

The contact owned a 2015 Ford Escape and stated that the vehicle's rearview camera displayed the image upside down and intermittently shut off entirely. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 112,005.

It's been 7 months since Ford sent me a recall notice. Why is there not a remedy yet, seven months later and if there is, why have I not bene notified by Ford.

The trim around the windshield is dry rotted and falling off. Pieces fly off driving down the road which could be dangerous to other drivers and damage their vehicles.

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rear view camera displayed a blank screen. The contact stated that the failure occurred while the contact was reversing out of the residential driveway. The contact's vehicle crashed into the contact's nephew's vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The nephew's vehicle was damaged to the driver's rear door and driver's rear quarter panel. The contact received a recall notification, NHTSA Campaign Number: 25V695000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

The gear shifter cable became detached from it’s mount located under the air filter in the engine bay and stranded the driver at a gas station after she turned off the vehicle until she was able to use the gear release to shift the car into neutral and start the car. After arriving to her destination the vehicle would not shift into park or reverse even with use of the gear release. This can put the driver at risk in the event the car rolls away when it’s indicated to be parked or when needing to shift the car to reverse out of parking spots or out the way of incoming traffic or hazards. This vehicle has not been inspected by manufacturer, dealer or police. A dealer was contacted about recalls for this problem and one did not exist for this VIN regarding the gear shifter cable, however there are existing recalls for this same issue for Ford Escapes made from 2013-2019. This is a 2015 Ford Escape.

The contact owns a 2015 Ford Escape SE. The contact stated that while idle at a stop light with the left-turn signal on, the vehicle started to jerk, and loud noises were coming from the front end of the vehicle. The Check Engine light illuminated, and the vehicle failed to move. The Fire Department arrived and assisted the contact with pushing the vehicle to the side of the road. The vehicle was towed to a certified mechanic at Precision Auto Shop, who diagnosed that the coolant was leaking. After further inspection, the dealer also diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure, and a claim was filed. The failure mileage was approximately 111,400.

The contact owns a 2015 Ford Escape. The contact stated while reversing at The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. 

Transmission rides rough at speeds between 40 to 45 mph when driving in automatic. When in sport/manual shift you must stay in 4th gear. When going those speeds in automatic, it shifts into 5th and makes it a rough ride. I just thought it was cause of winter but not the case.

Safety recall: 25v659 Rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. Unavailable camera on center display screen.