2021 FORD ESCAPE Complaints

The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep getting popped or burnt out.

UNKNOWN - recall from July 2025 with the fuel injectors. There is still no remedy available. The smell of gas inside the vehicle happens each time it is driven. I don't feel this is being handled in a timely manner.

Vehicle is shuddering at low speeds, ford already has a tsb out for this transmission 8F35, needs to be escalated to a recall, myself and others are being quoted more money to repair than what the vehicle is worth, thus making a problem they are aware of causing cars to total themselves. needs to be on all models with this transmission.

THERE ARE SWVERAL ISSUES WITH THIS MODEL, THE WORST BEING THE CONSTANT JERKING/ BUCKING WHILE DRIVING. THE SECOND BEING THE FORWARD COLLISION WARNING ALERTING WHEN NO VEHICLES ARE NEAR YOU, IT JUST RANDOMLY ALERTS.THE THIRD MOST ANNOYING ISSUE IS THE DASHBOARD FROM TIME TO TIME GOES OUT AS IF NO ELECTRICTY IS FLOWING THROUGHT IT, IVE ALSO EXPERINCED THE VOLUME NOT ADJUSTING PROPERLY AT TIMES.

The contact owns a 2021 Ford Escape. The contact stated that while driving at various speeds, there was an abnormal gasoline odor inside the vehicle. The gasoline odor was stronger while stopped in traffic. The windows were opened to lessen the odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was not taken to a local dealer or independent mechanic, and the vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); and related the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 39,000.

Sunroof cover has detached. When uncovering sunroof, panel droops and blocks rear window. This happened while driving and can pose a serious safety hazard. Component has been inspected by dealership and diagnostics include taking entire top panel apart which is quoted at 2.5k. This is a recurring problem with Ford Escape vehicles. There was no warning that this was broken, I realized while driving that it had become detached when I tried to open the sunroof and it blocked my rear window and fell on my kids sitting in the back seat.

IT HAS A RECALL 25S76 THAT FORD SAYS HAS NO SOLUTION. I CALLED FORD, AND THEY SAID IT DID HAVE ONE, AND THAT I SHOULD TAKE IT IN. SUPPOSEDLY, WHAT THEY DID WAS A SOFTWARE UPDATE ON 05/01/2025, BUT NOTHING WORKED. The gasoline smell inside the car persists, with a risk of fire.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts for the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

This complaint is not about the fuel injector. It is about door hinges, Customer Service Program 23B56. I have been trying to get Lithia Ford of Roseburg, OR to fix it for 10 months and they will not. The door hinge makes a loud popping noise and I am afraid it will come off soon. I received a recall notice shortly after I purchased the car from another dealer. Lithia is the only Ford dealership in our town. They are not following through with any promises they make me. The other nearest dealership is 70 miles away. I am [XXX] old and don’t feel comfortable driving that far when we have a dealership in town 10 minutes from my home. What can I do to make them fix it? I would appreciate any help you can provide me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure). The contact called several dealers and the manufacturer several times and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.