2015 FORD ESCAPE Complaints

THE ESCAPE HESITATES WHEN YOU GIVE IT THE GAS IT ACTUALLY FEELS LIKE IT IS SLOWING DOWN. HAS HAPPENED SEVERAL TIMES. THE SERVICE TECHNICIAN HAS NOT BEEN ABLE TO REPLICATE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HUFF FORD (1135 E MAIN ST, WYTHEVILLE, VA 24382, (276) 228-3108) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 75,000. *TT CONTACT STATES VEHICLE WAS REPAIRED BY HUFF FORD ON 07/09/2018. *TT

POWER STEERING WENT OUT MAKING IT ALMOST IMPOSSIBLE TO NAVIGATE MY CAR. STEERING FAULT MESSAGE CAME ON DASHBOARD. TOOK TO DEALER HAS LACK OF POWER STEERING,CODE U003000 STEERING GEAR INTERNAL FAULT NEEDS PSCM GEAR. HAS LESS THAN 36,000 MILES BUT NOT UNDER WARRANTY. FORD NEEDS TO RECALL THESE ESCAPES TO FIND OUT WHY THEY ARE COMMONLY HAVING THIS PROBLEM. CAR IN MOTION IN A PARKING LOT.

I WOULD LIKE TO REPORT A PROBLEM WITH MY 2015 FORD ESCAPE. I HAD PARKED MY ESCAPE AND IN A BUSY INTERSTATE REST AREA. WHEN I RETURNED I GOT IN AND STARTED THE CAR. I PLACED THE SHIFT LEVER IN THE DRIVE POSITION. I TOOK MY FOOT OFF THE BREAK AND STEPPED ON THE GAS. THE CAR THEN WENT BACKWARDS ALMOST HITTING THE CAR THAT WAS BEHIND MY CAR. I PUT THE SHIFT LEVER INTO PARK AND THE CAR AGAIN WENT BACKWARDS. I THEN TURNED THE ENGINE OFF. I CALLED FORD AND THE CAR WAS TOWED TO A FORD DEALER. THERE THEY SAID THE SHIFT CABLE WAS DEFECTIVE AND IT HAD COME LOOSE FROM THE TRANSMISSION LEAVING THE CAR IN REVERSE. SO I COULD NO LONGER CONTROL WHAT GEAR THE TRANSMISSION WAS IN. I REPORT THIS BECAUSE IF ANY ONE HAD BEEN BEHIND ME THEY COULD HAVE HURT BY BEING PINNED BETWEEN TWO CARS.

ABS BRAKE FAILURE. GOING DOWN A HILL, BRAKES WENT TO THE FLOOR (ABS LIGHT CAME ON), THEN ALL OF A SUDDEN THE LIGHT SHUT OFF, BRAKES CAME BACK, BUT NOT BEFORE HITTING THE VEHICLE IN FRONT OF US.

WHILE DRIVING OVER A PATCHED ROADWAY,THE RIGHT REAR SHOCK ABSORBER CAME THROUGH THE FLOOR.UPON MY INSPECTION,THE RIGHT REAR SHOCK TOWER AND WHEEL WELL WERE SERIOUSLY RUSTED BEYOND REPAIR.THE RUSTED STEEL HAD BEEN UNDERCOATED AND HAD NOT APPEARED TO BE UNSAFE WHEN VIEWED AT AN EARLIER TIME.THIS VEHICLE CANNOT BE DRIVEN AND HAS CAUSED ME A SERIOUS FINANCIAL LOSS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED AND BECAME STUCK IN THE DRIVE GEAR. THE VEHICLE WAS TOWED TO DORIAN FORD IN CHARTER TWP OF CLINTON, MICHIGAN WHERE THE TRANSMISSION WAS REBUILT. THE DEALER REPAIRED THE FRACTURED SHELL CASING AND THE FRACTURED SUPPORT BAR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

I HAVE OWNED MY 2015 ESCAPE SINCE MARCH 2016. BEGINNING 6 WEEKS AGO THE CAR FAILED TO RECOGNIZE THE FORD KEY. HAD CAR TOWED. TOLD BATTERY NEEDED TO BE REPLACED. REPLACED BOTH CAR AND KEY FOB BATTERIES. WITHIN 7 DAYS THE CAR REFUSED TO START AFTER SITTING IN THE GARAGE FOR 3 DAYS. HAD TO GET IT TOWED AND THE BATTERY RECHARGED. THIRD TIME THE CAR REFUSED TO START IT HAD BEEN DRIVEN AND THEN LEFT SITTING FOR 5 DAYS. ONCE AGAIN HAD TO HAVE A JUMP START. TOOK INTO DEALERSHIP AND TOLD DIAGNOSTIC INFO STATES NO ISSUES. TECHNICIAN IS UNABLE TO DUPLICATE CAR REFUSING TO RECOGNIZE KEY FOB OR NOT STARTING. EXPLAINED THAT CAR ONCE JUMPED STARTED RUNS FINE AS LONG AS I DRIVE IT DAY TO DAY. ONCE IT HAS BEEN SITTING FOR 2 OR MORE DAYS DOES IT AGAIN REFUSE TO START. APPEARS THAT SOMETHING SOMEWHERE WITHIN THE ELECTRICAL SYSTEM IS PULLING ALL THE JUICE OUT OF THE BATTERY REGARDLESS OF WHAT THE ONBOARD COMPUTER SAYS. SECOND ISSUE WITH THIS CAR HAS BEEN THE REAR HATCH. TECHNICIAN INSPECTED THE REAR HINGES AND SAID THEY ARE BENT SO WHEN YOU CLOSE THE HATCH USING THE BUTTON ON THE HATCH OR KEY FOB, HATCH COMES DOWN BUT WON'T LATCH TIGHT AND GOES BACK OPEN. IF YOU MANUALLY SLAM THE HATCH SHUT, THE LATCH SEEMED TO BE TIGHT HOWEVER MY HATCH IS NOT SQUARE ANYMORE. IT IS TIGHT TO THE PASSENGER SIDE BUT HAS A 1/4 GAP ON THE RIGHT SIDE WHICH LETS IN AIR AND WATER INTO THE CAR. TOLD THAT I'D NEED TO HAVE A BODY SHOP TAKE THE HATCH OFF AND REPLACE BOTH HINGES. THIS CAR HAS NEVER HAD AN ACCIDENT NOR HAS IT BEEN TREATED ROUGHLY SO EXPLAIN TO ME HOW THE HATCH GOT OUT OF ALIGNMENT TO THE POINT IT IS CAUSING ISSUES WITH SHUTTING TIGHTLY? THIS SEEMS TO BE A DESIGN FLAW WHERE THE HINGES INSTALLED ARE TOO LIGHT WEIGHT TO STAND UP TO NORMAL WEAR AND USAGE. LIVING IN THE UPPER MIDWEST THIS CAR IS EXPOSED TO WINTER WEATHER INCLUDING SALT AND ROAD SAND WHICH IN TURN CAN GET INTO OPEN SPACES AND RUST.

NEW 235/45R19 FIRESTONE DESTINATION LE2 WERE BOUGHT FOR MY CAR ON 7/27/2017. THE MILAGE ON MY CAR AT THAT TIME WAS 42,982, AND MY CURRENT MILAGE IS 56,875. AT THE SAME TIME THAT THE TIRES WERE PUT ON AN ALIGNMENT WAS DONE ON MY CAR. SINCE THEN THEY ARE ROTATED AND BALANCED ON A REGULAR BASIS. ON 5/24/2018 I BEGAN HEARING A LOUD NOISE AND SHAKING IN THE STEERING WHEEL AND BELIEVED IT TO BE A WHEEL BEARING. WE STOPPED DRIVING THE CAR AND AFTER THE WEEKEND IT WAS BROUGHT TO THE FORD DEALERSHIP TO HAVE THAT ISSUE TAKEN CARE OF. UPON INSPECTION IT WAS DETERMINED THAT IT WASN'T THE WHEEL BEARING, BUT THERE WAS A BROKEN BELT IN ONE OF THE TIRES, AND THAT IT WAS UNSAFE TO DRIVE. THE CURRENT TREADS ON MY TIRES ARE 7/32 ON 3 TIRES AND 2/32 ON THE BROKEN TIRE. I IMMEDIATELY CONTACTED THE PLACE WERE THE TIRES WERE PURCHASED AND WAS TOLD THAT THE WARRANTY WOULDN'T COVER THAT AND I WOULD HAVE TO PAY FOR THAT ON MY OWN. I CONTACTED THE FIRESTONE/BRIDGESTONE COMPANY AND HAVE FOR THE PAST WEEK AND A HALF BEEN TRYING TO GET MY TIRE REPAIRED, AND BEEN WITHOUT A CAR. THERE ARE NO TIRES AVAILABLE IN MY SIZE WITHIN THEIR COMPANY TO REPLACE MY TIRE, SO I NOW HAVE TO BUY 4 NEW TIRES FOR MY CAR SO I AM ABLE TO SAFELY DRIVE IT AGAIN. THEY HAVE BEEN DIFFICULT TO WORK WITH AND I HAVE CONTINUALLY HAD TO MAKE PHONE CALLS, AND NOW HAVE TO SPEND MONEY OUT OF POCKET TO BUY TIRES BECAUSE THEY ARE UNABLE TO FULFILL THEIR WARRANTY.

WHEN THE CAR IS PARKED WITH ENGINE OFF AND REAR HATCH OPEN, THE REAR HATCH SOMETIMES AUTOMATICALLY CLOSES. WHILE LOADING THE CAR WITH GROCERIES, FOR EXAMPLE, THE HATCH CAME DOWN AND HIT ME OR SOMEONE ELSE IN THE HEAD OR SHOULDER. THIS HAS HAPPENED MORE THAN ONCE. THE LIFT GATE WAS NOT ACTIVATED BY MY FOOT OR KEY. IN FACT, THE FEATURE WHERE THE HATCH CAN BE OPENED BY YOUR FOOT UNDERNEATH HAS NOT BEEN WORKING FOR A WHILE. I HAVE HAD MY 2015 FORD ESCAPE AT THE DEALER'S TO REPAIR THIS PROBLEM ON TWO OCCASIONS IN 2016. THE PROBLEMS WERE SUPPOSEDLY FIXED. NOW IT IS HAPPENING AGAIN.