2008 FORD ESCAPE HYBRID Complaints

. IN 2012 AND 2013, I HAD POWER STEERING FAILURES WHILE DRIVING, LUCKILY RESULTING IN NO COLLISIONS. BOTH TIMES I TOOK MY VEHICLE INTO A FORD DEALER. BOTH TIMES, I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. IN 2014, FORD ISSUED A RECALL FOR A FAULTY SENSOR IN THE POWER STEERING. I IMMEDIATELY BROUGHT MY FORD TO MY DEALER FOR SERVICE. INSTEAD OF REPLACING THE STEERING COLUMN, THEY CHOOSE A 2ND OPTION (CHEAPER) AND SIMPLY REPROGRAMMED/ REBOOTED THE SENSOR. ON JULY 21ST, 2017, I PARKED MY CAR AND WHEN I CAME OUT A STARTED THE CAR, I HAD NO POWER STEERING. I WAS LUCKY I WASN'T ON THE HIGHWAY. I HAD THE CAR TOWED TO A LOCAL SERVICE CENTER AND THEY TOLD ME THAT ACCORDING TO THE COMPUTER THE SAME PART FAILED AGAIN. THEY RE-SET THE SENSOR AND WE TOOK THE CAR INTO OUR FORD DEALER TO HAVE IT SERVICED FOR THE RECALL. BOTH THE FORD DEALER AND FORD NA TOLL FREE SERVICE CENTER (I SPOKE TO DARREN IN AUGUST 8TH) TOLD ME THAT BECAUSE FORD HAD ALREADY PERFORMED THE RECALL SERVICE THAT THEY WILL NOT HONOR THIS ISSUE AS PART OF THE RECALL. HOWEVER, SINCE THE FORD DEALER TOOK THE 'CHEAPER' OPTION AND REPROGRAMMED THE SENSOR, FORD SHOULD HONOR THE RECALL AND REPLACE THE STEERING COLUMN. THIS IS THE SERVICE THAT OUR FORD DEALER STATED IS NOW REQUIRED TO FIX THE ISSUE. WE ARE FACED WITH SPENDING THOUSANDS OF DOLLARS OR DRIVING ESSENTIALLY AN UNSAFE VEHICLE BECAUSE FORD WAS ALLOWED TO OFFER THIS 'CHEAPER' RECALL SERVICE TO FORD OWNERS. IT'S A DISGRACE.

THE ABS AND BRAKE LIGHTS COME ON AND THE BRAKE REGENERATION DISABLED IS DISPLAYED ON DASH. WHEN THIS HAPPENS THERE IS A LOSS OF BRAKING POWER. THIS HAPPENS WHEN DRIVING. WHEN I RESEARCHED THIS I FOUND THIS IS A COMMON PROBLEM. IT CALLS FOR THE ECU TO BE REPLACED AND THE REPAIR IS $5,000. FORD NEEDS TO RECALL AND REPLACE THIS PART AS IT IS A SAFETY CONCERN DUE TO BRAKE FAILURE.

WHILE APPROACHING AN INTERSECTION AT 45MPH WITH A STOP SIGNAL BRAKE PEDAL WENT TO THE FLOOR WITH LITTLE TO NO BRAKING EFFECT. GOT STOPPED IN THE MIDDLE OF INTERSECTION WITHOUT HITTING ANYTHING OR BEING HIT. YELLOW ABS AND RED BRAKE LIGHTS ILLUMINATED. FORD DEALERSHIP REPORTS THAT VEHICLE NEEDS NEW HBCU @ $5000. MULTIPLE CAR FORUMS WITH SAME EXACT ISSUE. SO FAR NO ONE KILLED AND FORD WILL NOT ADMIT ANY PROBLEMS OR TRY TO SATISFY CUSTOMERS WITH A FIX. I HAVE NOW REACHED OUT TO YOU FOR HELP AND MAKE THIS ISSUE A MATTER OF DOCUMENTATION WITH THE NHSTB. PLEASE GET INVOLVED BEFORE THIS GETS UGLY.

I WAS DRIVING ON THE INTERSTATE WITH MY 2 YEAR OLD AND 4 YEAR OLD IN THE CAR. I HAD BEEN DRIVING FOR ABOUT 45 MIN AT INTERSTATE SPEEDS, THEN SLOWED DOWN TO ABOUT 5-10 MILES PER HOUR DUE TO TRAFFIC. ALL OF A SUDDEN, WHILE SLOWLY MOVING IN TRAFFIC, A TONE SOUNDED, A RED TRIANGLE APPEARED ON THE DASH AND THE MESSAGE CENTER SHOWED 'STOP SAFELY NOW'. THE ENGINE TURNED OFF, SO THE CAR STALLED AND STOPPED ITSELF FOR ME WITH NO TIME TO REACT. I WAS STUCK IN THE MIDDLE LANE OF A 3 LANE INTERSTATE AND THE CAR WOULD NOT RESTART. IT JUST KEPT THE SAME MESSAGE 'STOP SAFELY NOW', WITH THE RED TRIANGLE DISPLAYED. EVENTUALLY A ROAD RANGER ASSISTED ME TO THE SIDE OF THE ROAD BY PUSHING MY DEAD CAR WHILE IN NEUTRAL. I LET THE CAR SIT AND COOL OFF OVER NIGHT AND THEN WAS ABLE TO RESTART IT IN THE MORNING WITH NO ISSUES AT ALL. AFTER READING ONLINE, THE FAILURE SOUNDS IDENTICAL TO OTHER FORD ESCAPE HYBRID PROBLEMS WITH THE FAILURE OF THE MOTOR ELECTRONICS COOLANT (MEC) PUMP. THERE WAS A RECALL THAT COVERED MY VEHICLE MODEL PRODUCTION YEAR MODEL AND LOCATION OF PRODUCTION, NHTSA RECALL NO. : 14V-526 MANUFACTURER RECALL NO. : 14S19. HOWEVER, AFTER INQUIRIES WITH NHSTA AND FORD, BOTH HAVE TOLD ME THAT MY VIN IS NOT COVERED UNDER THE RECALL. THERE IS NO EXPLANATION THAT EITHER ENTITY WILL PROVIDE AS TO WHY MY SPECIFIC VEHICLE, WITH THE SAME PRODUCTION DATE, LOCATION, AND MODEL AS THIS RECALL, DOES NOT FALL UNDER THIS RECALL. I WAS NEVER NOTIFIED OF ANY RECALLS WHEN THE RECALL WAS INITIATED EITHER, IF THIS HAD OCCURRED LESS THAN A MINUTE EARLIER, IT WOULD HAVE CAUSED A MAJOR ACCIDENT AND ONLY BY CHANCE IT OCCURRED WHEN TRAFFIC WAS MOVING SLOWER, LEAVING TIME FOR OTHER DRIVERS TO REACT TO MY STALLED VEHICLE IN THE MIDDLE OF THE INTERSTATE.

REGAN BRAKES SYSTEM FAILS WITH NO WARNING MAKING STOPPING ALMOST IMPOSSIBLE SHUT VECH OFF AND MAYBE PROBLEM GOES AWAY MAYBE NOT.WHEN STARTING BRAKE SYSTEM LIGHT ON DASH STAYS ON WHICH MAKES NO BRAKES OR LIGHT GOES OUT AND MAY COME ON LATER WITH NO WARNING THERE ARE MANY MANY COMPLAINTS INVOLVING 2008 HYBRIDS LOOKING AT ALL COMPLAINTS IT SEEMS FORD KNOWS ABOUT FAILURE BUT WONT FIX WE HAVE BEEN TOLD IT WAS MADE THAT WAY AND WILL COST 4000-5000 THOUSAND DOLLARS FOR CONSUMER TO FIX

ABS & PARKING BRAKE WARNING LIGHTS, WARNING TONE & REGEN BRAKE MESSAGE ARE DISPLAYED. WHEN THIS HAS HAPPENED THE BRAKE PERFORMANCE BECAME "GRABBY" AND OVER TIME THE BRAKES WERE DANGEROUSLY BAD. FOR SEVERAL MONTHS IF I STOPPED THE VEHICLE, TURNED OFF IGNITION AND RESTARTED, THE WARNINGS WOULD GO AWAY AND THE BRAKES WOULD FUNCTION NORMALLY.I INFORMED THE FORD TECHNICIAN THE LAST TIME I HAD REGULAR SERVICE OF THIS PROBLEM AND THEY FOUND " NO ISSUE" WITH BRAKES. I TOOK VEHICLE BACK TO FORD 06/22/2017 AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED AT A COST IN EXCESS OF $5,800.00. I WILL DISCARD THIS VEHICLE AND REPLACE IT WITH A NON -FORD PRODUCT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GARY YEOMANS FORD (1420 N. TOMOKA FARMS ROAD, DAYTONA BEACH, FL 32124, (386) 274-6700) TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYDRO PROPULSION SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,927.

DEALER SAYS ELECTRONIC THROTTLE BODY MUST BE REPLACED, POWERTRAIN CONTROL MODULE REFRESHED. ESCAPE STALLED MULTIPLE TIMES WHILE DRIVING IN CITY, LOSS OF POWER AND FUEL, EMERGENCY LIGHT, HAD TO BE RESTARTED. KNOWN ISSUE. "CUSTOMER SATISFACTION PROGRAM" FOR ELECTRONIC THROTTLE BODY 2009 - 2013 ESCAPE OF WARRANTY EXTENSION 10 YEARS, 150K, IS NOT EXTENDED TO 2008. MY ESCAPE IS 9 YEARS, 110K. SHOULD BE RECALLED FOR ALL YEARS. INCREDIBLY DANGEROUS AND SCARY.

WHILE DRIVING, THE BRAKE LIGHT AND ABS LIGHT CAME ON. MESSAGE ALSO SHOWED ON DASH SAYING, "CHECK BRAKE SYSTEM, REGEN BRAKES DISABLED. TOOK IT TO A LOCAL DEALERSHIP WHO SAID THE HYDRAULIC CONTROL UNIT MUST BE REPLACED AT A COST OF $5,600. DOING SOME RESEARCH ONLINE SHOWED THAT HUNDREDS OF CUSTOMERS HAVE HAD OR ARE HAVING THIS PROBLEM. BUT AS THE DEALERSHIP STATED, SORRY THERE'S NO RECALL. MY VEHICLE IS RENDERED USELESS AND FORD REFUSES TO STAND BY THEIR PRODUCT EVEN THOUGH MANY CUSTOMERS HAVE HAD THIS COSTLY SAFETY ISSUE WITH THE BRAKES.

2008 FORD ESCAPE HYDRAULIC CONTROL UNIT FAILURE. CHECK BRAKE SYSTEM, ABS, AND EMERGENCY BRAKE LIGHTS ALL GAME ON. DROVE CAR WITH LIMITED BRAKES TO MECHANIC WHO GOT CODES C1978 AND U2023. $4,700 PART. THIS SEEMS VERY DANGEROUS AND REALLY DISAPPOINTED THAT FORD HAS NOT DONE A RECALL ON THIS ITEM.