2021 FORD ESCAPE HYBRID Complaints

I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.

* I Was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing MAJOR structural damages to the house. * my son had just left the garage and could have been run over and myself severely injured if ALL the equipment and the bedroom wall did not stop the car. * Unfortunately, the Dealership minimized the problem because they did not see the damages, only the superficial scratch of the car *Yes, it has been inspected by ALL parties *NO, no warning signs of SENSORS warned this MAJOR accident at all that day. *I told FORD that I am scared to drive the car after that accident and they do not seem to care and claim it is a LEASE car and because they found nothing wrong with him. They cannot do anything about it. *So far, the first estimate from the Homeowners Insurance found damages that are over $35,000 - 40,000 dollars and are still sending other expects to check the structural damages of the house and that does not include the loss of the equipment and other goods destroyed. *I was told that they found nothing wrong with the car and I AM POSITIVE SOMETHING MAJOR HAPPENED THAT DAY that could have killed me, has it not been those equipment and also injured my 35 year old son and my 10 year granddaughter has she been in her closet.

The brakes seem to fail randomly, which requires me to pump the brakes and have more distance in order to avoid hitting the car in front of me. I first noticed this when going down a hill leading into a red light near my house, as it would happen every few weeks, where I would press down on the breaks, and it would make a clicking sound, and the pedal would go all the way down without engaging the brakes. I adapted to this problem by starting to brake earlier on this hill for the once every 20 times that it happened. Recently, it's started happening in other locations, and one time, I just barely avoided hitting the car in front of me by swerving to the side. It's a big safety issue, and I'm planning to bring it into the dealership to see if they notice something is wrong. I've had the car for else than a year, and it's under 15,000 miles, so it has to be some sort of factory error within the warranty...

The contact owns a 2021 Ford Escape Hybrid. The contact stated while driving approximately 65 MPH, a loud noise came from the hood with the hood vibrating. The contact stated he had opened and closed the hood several times however, the vibration and the loud noise continued. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer and the mechanic tightened the adjustable hood bumpers however, the failure persisted. The vehicle was taken back to the dealer and the president of the dealer test drove the vehicle and verified that there was a failure. The dealer president informed the contact that the dealer could not correct the failure. The contact stated that he was also informed that he could take the vehicle to 3 other dealers to diagnose the vehicle under the Lemon Law provision. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 60.

We have a 2021 Ford Escape Hybrid purchased from Corwin Ford in Reno, NV. that when driven at high speed the front hood vibrates and the hood makes a very loud flutter sound. I have informed the salesperson Finn Orwig of this situation over the last 7-8 months. His service department tightened the hood rubber closing stops to no avail. I went online and plugged in 2021 Ford Escape hood noise and was directed to several online Ford forums where many others are stating the same issue. (See Reddit & Ford Escape hood troubles). I continued to contact Corwin Ford Customer Relationship Center of this issue and filed a complaint on October, 16, 2021. I never heard back until I reached back to them on February, 23,2022. Peyton gave me an address to send a letter. Dissatisfied that I could not speak to a representative who I could discuss issue with. So I then set up a meeting to drive with a rep from Corwin so they could witness the issue first hand. Before this meeting I sent a letter dated April 11, 22 to both Corwin Ford and Ford customer relations center. Then on Mon., April 25,22, President of Corwin took drive in vehicle and he agreed with issue but said he could do nothing that it’s a Ford manufacturer issue(talk about customer service). Once again called Ford customer service who verified they received my letter and was assured I’d get a return call back. I’m concerned with such dynamic pressures that hood may fail and cause an accident besides the absurd noise. My next move is to take it to different dealership since still under warranty. I believe it’s a aero dynamic manufacturer defect. Other owners have same issues. Hood is component. Besides noise & vibration hood failure is concern. Vibration & noise confirmed by Corwin Ford President Justin Russell. Corwin Ford looked at hood and JUST adjusted hood latch bumpers. I’m planning a visit different Ford Dealership. No warning indicator. Issue started as soon S I purchased vehicle on first day. Help

My 21 Escape Hybrid started making sounds like rear brakes hanging up when put in reverse. I initially thought it just might be moisture but the noise is consistent. I took it to a Ford dealer and the service manager said that they have had a similar problem with another escape hybrid. Today i had to replace a rear tire due to picking up a nail near the outer edge. The vehicle has about 3,500 miles on it. My mechanic remarked at how scored the rear brake drums were. The fronts were both shiney and smooth. Both rears were pitted and did look like they should after so few miles.

While applying the brakes, it's as if the brakes let go for a split second and then kicks back in again. It's long enough to make your heart jump and think: What the heck? Then it's back to normal. I first noticed it about 3 months into our lease, and it happens about once or twice every week or so. We brought the car in for service yesterday, and they could not find a problem. No warning messages are displayed when this happens. Safety was not compromised, but it is worrisome to have even that brief failure.

When driving with the automatic cruise control engaged it sometimes reads country road signs as speed limit signs. When I turn onto Dakota County road 85,as an example, it reads it as 85mph and accelerates to 85mph. I have to cancel the cruise to stop it. The speed limit that is shown on the instrument panel also changes to 85mph. The actual speed limit is 55mph. This has happened several times and on other roads.

On Dec. 26, 2021, I was in a collision with another vehicle and the driver side airbag failed to activate. I suffered a fractured sternum as a result. The car was a total loss, sent to a yard and sold. I don’t know if it is available for inspection. The police report states the air bags were deployed, but only the bottom one was and not the top one. I have a photo of the steering wheel which says “airbag” and shows it did not activate. My insurance company is Allstate and deemed the car a total loss.

The transmission issues has made me stuck at gas stations and other random places at night leaving me with no help