2020 FORD ESCAPE HYBRID Complaints
View complaints related to 2020 FORD ESCAPE HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2020 FORD ESCAPE HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD ESCAPE HYBRID- Los Gatos, CA
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the sync screen intermittently displayed an inverted image. The contact added that the inability to properly use the display posed a safety risk, as it may increase the likelihood of a crash. The approximate failure mileage was 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE HYBRID- Groveland, FL
Sluggish acceleration, car would not go faster than 37 MPH at full throttle, appeared to be running on hybrid motor only, not on engine power. 2020 Ford Escape Hybrid. 2.5 L engine. Only got 1 mile, returned home. No smoke, no fire, just not accelerating. Car was completely fine the day before. Got towed to Ford dealer next morning.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- Springfield, OR
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant consumption was noticed. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE HYBRID- Crown Point, IN
I recently found out through a Ford dealer that there was a recall on the door on my Ford escape. I never received anything in the mail. I had the issue fixed by my local mechanic and he used Ford parts. I would like A reimbursement.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- Wickliffe, OH
The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown. The vehicle was not yet repaired. There was no illness or sickness reported. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 FORD ESCAPE HYBRID- Round Rock, TX
The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a powertrain issue. There are recalls for this for some vehicles but not all, and it seems to occur just after warranties expiring. I am concerned my vehicle falls under this service bulletin but has not been properly added: SSM 49157 - 2020 Escape - Illuminated MIL With DTCs U0100, U0401, P166B, P1753, P0929, And/Or P0919 Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- Clearwater , FL
The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- Dayton, OH
The hybrid battery coolant line has a leak and is available for inspection. Driving the vehicle with this leak can compromise the battery resulting in overheating which could cause the vehicle to break down, fire, or burn. The dealer confirmed the leak. The dealer was a manufacturer dealer and they inspected the vehicle. There were no indications of a leak.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- La Habra, CA
The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself and my family in danger. I went and got it inspected by the dealership but they did not take responsibilty.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- Xenia, OH
Gear selector knob silver plating is flaking off and leaving sharp edges.the edges are sharp enough to cut your fingers
Source: NHTSA WEB SITE