2022 FORD ESCAPE HYBRID Complaints

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the high voltage warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

This defect has resulted in multiple vehicle shutdowns while in operation, significantly increasing the risk of a crash. Additionally, Ford has identified a potential risk of battery thermal venting, which could lead to a vehicle fire, further endangering my safety and that of others on the road. Ford has advised not to charge the vehicle, further limiting its functionality and reliability. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Stevens 112 Ford has confirmed that the vehicle is experiencing high-voltage battery failure, consistent with the recall. However, they have also stated that Ford has not developed a solution to repair this issue. Ford’s hotline has advised against any further repairs at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and diagnosed by Stevens 112 Ford, who confirmed the issue. Ford’s technical hotline has been contacted, and they acknowledged the defect but advised against further repairs. No inspections by police or insurance representatives have taken place.

1. Brakes been going on since we bought it new had in shop number of times still no fix but when we try to stop there is a surge at the end and makes us go still for a bit different length each time ... 2. The blind spots will go on when nothing there

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Egr coolant leak in the first 70k miles of driving the car this has been causing my check engine light to turn on and the problem is 'discovered' when the part is no longer covered by warranty.

The contact owns a 2022 Ford Escape. The contact stated while approaching a stop light at approximately 35 MPH with another vehicle ahead approximately five to six car lengths away, the pre collision warning system illuminated. The contact’s foot was hovering over the brake pedal; however, after placing a foot on the brake pedal, the vehicle abruptly stopped. The contact was able to continue driving the vehicle. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that no fault codes were retrieved from a diagnostic test. The dealer reset the automatic braking system to the "LOW" setting from the previous "NORMAL" setting. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,898.

The vehicle was being flat towed which had been set to Neutral tow position, per Ford’s published procedure. After driving 5-7 miles from Old Orchard Beach, ME to Foxboro, MA we stopped at a stoplight. We turned right after coming to a complete stop. The front wheels locked up. We traveled about 20 yards to safely avoid any traffic issues. The vehicle had reset the transmission to Park. A set of tires on the front axle were flat spotted. The car was not running. The vehicle was dropped at a Ford dealer and the service technician informed me that there were several software updates that needed done including one to the Gateway System that could have caused my problem

The driver seat pokes at my tailbone and nobody can seem to find the fix for this. There is a whole forum with so many complaints about the same issue. I have had it looked at several times and put a block of wood on my seat trying to avoid the excruciating pain this seat causes me after driving for an extended period of time. I have spent a lot of money and gone to incredible lengths trying to resolve this issue and nothing works. I bought a new seat base, and a new replacement cushion as well as an additional gel cushion which I fold in half so it is double the thickness. Nothing works and I see so many in the same desperate situation. It is one particular seat base (escape 2020 - 2022) where all of the complaints for this are.

In March 7: Received vehicle alert from Ford PASS , "WARNING MESSAGE: SERVICE ENGINE SOON WARNING THE POWER TRAIN CONTROL MODULE HAS DETECTED THE ENGINE TIMING CHAINS EXCEEDED 95% OF THEIR USEFUL LIFE AND REQUIRES SERVICE NOW. THE CONTROL SYSTEM INVOKES A SYMPTOM OF LIMITED POWER" while I was driving in highway I5 at WA. The vehicle suddenly slow down itself and lost of acceleration. Took to the dealership ans they could not identified issue. Reset the code and returned the car back to me. In May 12: Same symptom happened again. Took to the dealership next day and the technician did see the issue since the Service Ranch icon was shown on the screen. The service advisor said they contacted Ford Engineering to see how to fix but no result. They reset the code and I brought the car back while they are still waiting form Ford engineering.