2008 FORD ESCAPE HYBRID Complaints

MY DASHBOARD DISPLAYED AN ABS SYMBOL IN MARCH 2014. THE BRAKES BECAME ERRATIC AND I HAD THE CAR DIAGNOSED FOR A PROBLEM. THE MECHANIC FOUND A BROKEN AND LOOSE ABS TONE RING ON THE DRIVER SIDE FRONT WHEEL AXLE. THE TONE RING AND WHEEL AXLE WERE REPLACED AT MY EXPENSE. THEN, IN FEBRUARY 2015, MY DASHBOARD DISPLAYED ANOTHER ABS SYMBOL. AGAIN, I HAD THE CAR DIAGNOSED AND THE MECHANIC FOUND ANOTHER BROKEN AND LOOSE TONE RING. THIS TIME IT WAS ON THE PASSENGER SIDE FRONT WHEEL AXLE. AGAIN, REPAIR WAS DONE AT MY EXPENSE. THESE PROBLEMS ARE A SAFETY ISSUE FOR THE BRAKING SYSTEM AND I CONTACTED FORD MOTOR COMPANY TO REQUEST ASSISTANCE AND COMPENSATION FROM THEM. THEY WOULD NOT PROVIDE ANY ASSISTANCE FOR THESE PROBLEMS SINCE THEY ARE NOT COVERED BY ANY RECALL OR WARRANTY PROGRAM. MY CAR PROBLEMS SHOULD BE COVERED BY A RECALL OR SAFETY PROGRAM FROM THE NHTSA. *TR

2008 FORD ESCAPE HYBRID. CONSUMER THE SAFETY RECALL FOR WHEN ENGINE GOES INTO "IDLE" MODE AND DOES NOT RESPOND TO THROTTLE INPUTS WHEN A FAULT IS DETECTED WITH THE MOTOR ELECTRONICS COOLANT PUMP, WAS NOT BEING FULLY ADDRESS BY FORD. *TA THE CONSUMER STATED THE REAL SAFETY ISSUE WAS THE SOFTWARE THAT TRIGGERED THE ENGINE GOING INTO IMMEDIATE IDLE MODE. FUTURE FAILURES OF THE MOTOR ELECTRONICS COOLANT PUMP WOULD TRIGGER THE ENGINE GOING INTO THE IMMEDIATE IDLE MODE. THE CONSUMER BELIEVED THE APPROPRIATE FIX WOULD BE TO CHANGE THE SOFTWARE FROM GOING TO IMMEDIATE IDLE MODE TO GOING TO IDLE MODE AFTER A DELAY OF A PERIOD OF TIME OR WHEN THE VEHICLE'S SPEED IS ZERO WHICHEVER OCCURS FIRST. RECALL # 14V526000. JB

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO VEER TO THE RIGHT AND STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.

WARNING LIGHT CAME ON TO "STOP VEHICLE SAFELY". WE PULLED OFF HIGHWAY, CAR RESTARTED. THIS KEPT HAPPENING, FINALLY HAD CAR TOWED TO LOCAL GARAGE. THEY DETERMINED IT WAS A CODE INDICATING A PROBLEM UNDER RECALL, AND ADVISED WE TAKE IT TO THE FORD DEALER. LOCAL GARAGE HAD CLEARED OUT ERROR CODES, SO FORD DEALER SAID WE HAD TO WAIT UNTIL IT HAPPENED AGAIN, THEY WOULD THEN REPAIR IT. THIS MEANS WE CANNOT TRUST THE CAR, AND MUST ONLY DRIVE WITHIN A TOWING RANGE. HOW LONG DOES FORD HAVE TO REPAIR A KNOWN PROBLEM, OR CAN THEY TELL OWNERS TO WAIT UNTIL THE CAR ACTUALLY HAS THE PROBLEM AGAIN? *TR

LOCAL FORD DEALER COMPLIED WITH FORD RECALL NOTICE TWO MONTHS AGO ON STEERING COLUMN. THEY SAID THERE WERE NO PROBLEMS WITH THE SENSOR. LAST WEEKEND, "POWER STEERING ASSIST FAULT" LIGHT CAME ON. NEVER BEFORE HAND A PROBLEM WITH STEERING OR HAD EVER SEEN THIS INDICATOR LIGHT. WITHIN 24 HOURS OF FIRST SEEING THE WARNING LIGHT, THE POWER STEERING FAILED COMPLETELY. I TOOK IT TO THE DEALER YESTERDAY. THIS MORNING THE DEALER TELLS ME I NEED TO REPLACE THE STEERING COLUMN, TO BE PAID FOR BY ME PERSONALLY, AS IT IS NOT COVERED BY THIS RECALL (WHICH INCIDENTALLY STATED IT WOULD REPLACE THE STEERING COLUMN IF NECESSARY). APPROX. COST $1200, WHICH I HAVE AUTHORIZED. GOOGLING AROUND THE INTERNET, IT SEEMS I AM NOT ALONE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE RPMS BEGAN TO INCREASE RAPIDLY. THE VEHICLE WAS DRIVEN WITH CAUTION DUE TO THE EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY WAS STUCK AND REQUIRED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,700.

TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

I RECEIVED A RECALL LETTER FROM FORD IN OCTOBER 2014 STATING THAT THE MOTOR ELECTRONICS COOLANT PUMP MAY FAIL CAUSING THE ENGINE TO OVERHEAT CAUSING IT TO LOSE POWER AND STALL AND INCREASING THE RISK OF A CRASH. SO FAR I HAVE NEVER RECEIVED A NOTICE TO BRING THE CAR IN TO FIX IT. I DID STOP BY THE LOCAL FORD DEALER TO FIND OUT WHY THE HAVEN'T NOTIFIED ME AND THEY SAID THAT THEY NEVER RECEIVED THE PARTS FROM THE FORD COMPANY. WE ARE PLANNING ON A LONG TRIP SHORTLY BUT AFRAID TO DRIVE THIS CAR. [ ITS BEEN 6 MONTHS SINCE I RECEIVED THE LETTER ] I THINK ITS TIME THEY TAKE CARE OF THE SAFETY PROBLEM. CAN YOU HELP?? *TR

TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 81,000.

THE ISSUE HAS HAPPENED SEVERAL TIMES. LATEST WAS 2 DAYS AGO. WHILE DRIVING, THE CAR ACCELERATION ALL OF A SUDDEN DROPS TO ZERO AND THE CAR WILL NOT GO. IT DOES NOT SHUT OFF BUT IT CANNOT BE DRIVEN. AFTER ABOUT 2 OR 3 MINUTES A MESSAGE COMES ON THE DASH THAT SAYS "IT IS SAFE TO SHUT OFF YOUR VEHICLE NOW." ONCE THE VEHICLE IS SHUT OFF AND I WAIT ABOUT 5 MINUTES I CAN START IT AGAIN. IT HAPPENS WHILE DRIVING DOWN THE ROAD. THERE IS A RECALL ISSUED FOR THIS PROBLEM BUT BECAUSE THERE ISN'T A YELLOW TRIANGLE WARNING ON MY DASH FORD AND THE DEALER WILL NOT DO THE RECALL BECAUSE THERE IS A SHORTAGE OF PARTS. SO I HAVE TO DRIVE AN UNSAFE CAR UNTIL THERE ARE PARTS AVAILABLE ALL BECAUSE I DON'T HAVE A CODE. DEALER CLAIMS THERE IS A GROUND FAULT WIRE PROBLEM AND REFUSES TO DO THE RECALL. THIS IS REALLY UNSAFE WHEN DRIVING DOWN THE FREEWAY AND ALL OF A SUDDEN THE CAR COMES TO A COMPLETE STOP ON ME. THEY KNOW IT'S A PROBLEM FOR PEOPLE BUT WON'T FIX IT BECAUSE THEY DON'T HAVE THE PARTS EVEN THOUGH RECALL LETTERS CAME OUT IN OCTOBER. IT'S NOW JANUARY. *TR