2020 FORD ESCAPE HYBRID Complaints
View complaints related to 2020 FORD ESCAPE HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2020 FORD ESCAPE HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD ESCAPE HYBRID- Philadelphia , PA
Car randomly stopped and the stop safely now message appeared. The car would not turn off. The dash was still illuminated. I held the car start button for several seconds and the car finally turned off and I was able to reset it. The transmission light and battery light came on. I have not had any issues sense.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- ZEPHYRHILLS, FL
THE FRONT SEATS IN THIS CAR HAVE BEEN REPAIRED ONCE BY THE FRONT DEALER. IT DID NOT WORK AND THREE CALLS TO ESCALATE TO FORD HEADQUARTERS HAVE NEVER BEEN RETURNED. THE SEAT IS SO UNCOMFORTABLE ( FEELS LIKE RIDING ON A BUCKBOARD) THAT AFTER A COUPLE HOUR TRIP, IT PINCHED A NERVE IN MY HIP AND MY SLOW RESPONSE TO APPLYING THE BRAKE ALMOST CAUSED AN ACCIDENT. THE EMERGENCY BRAKING SYSTEM TOOK OVER AND STOPPED MY CAR. I NOW HAVE SCIATICA BECAUSE OF THIS SEAT AND AM BEING TREATED FOR IT. IT HAS BEEN INTO THE DEALER AT LEAST FOUR TIMES AND EVEN THE SERVICE MANAGER TRIED THE SEAT AND AGREED THAT THERE IS A PROBLEM. HE HAS BEEN HELPFUL, BUT FORD IS BLOCKING ANY SOLUTION.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- COVINA, CA
LIFT GATE RANDOMLY CLOSED HIT ME IN THE HEAD WHEN I AS IN THE BACK OF THE CAR.THELIFT GATE RANDOMLY OPENED WHEN I WALKED BEHIND THE CAR.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- BROOKLYN, NY
2020 FORD ESCAPE. CONSUMER WRITES LOSS OF ENGINE POWER WHILE DRIVING. *LD THE CONSUMER STATED THE DEALER PERFORMED A SOFTWARE UPDATE AND THAT THE ENGINE SHOULD NOT FAIL AGAIN. THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
Source: CONSUMER LETTER -
2020 FORD ESCAPE HYBRID- SARASOTA, FL
I WAS DRIVING AND ALERT CAME ACROSS STARED NO GAS TO ENGINE AND THE STOP. I WAS DRIVING ONTO I75 45 MILES PER HOUR THEN THE CAR SPEED DROPPED TO 17 PULLED OUT OF THE LANE TO I75 .WENT ACROSS FRUITVILLE ROAD ONLY GOING 17. BARELY MADE IT A PLACE WHERE I COULD SAFELY PULL OVER BEFORE THE CAR COMPLETELY STOPPED. IF I WAS ON I75 I WOULD HAVE BEEN KILLED OR IF TBE CAR STOPPED ON EIGHT LANE FRUITVILLE ROAD I WOULD HAVE BEEN KILLED.
Source: NHTSA WEB SITE -
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2020 FORD ESCAPE HYBRID- BROOKLYN, NY
MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD ISSUED A RECALL/UPDATE NOTICE FOR MY CAR THAT SEEMED TO BE ABOUT THE PROBLEM THAT CAUSED THE LOSS OF POWER. IT WAS DESCRIBED AS A "20B14 POWERTRAIN CONTROL MODULE UPDATE". I HAD THIS RECALL/UPDATE DONE BY A FORD DEALER ON JULY 24TH, 2020. I ASSUMED THAT THERE HAD BEEN A DEFECT IN THE CAR'S OPERATING SYSTEM, BUT THAT THE RECALL/UPDATE HAD FIXED THE PROBLEM. THEN, YESTERDAY, APRIL 9TH, 2020, THE SAME THING HAPPENED AGAIN. MY WIFE AND CHILD WERE DRIVING ON THE HIGHWAY AND THE CAR HAD A SUDDEN AND TOTAL LOSS OF POWER, AND IT WAS ONLY THROUGH GOOD LUCK THAT THEY AVOIDED A TERRIBLE ACCIDENT AND GOT THE SHOULDER OF THE ROAD. I NOTICED THAT NIGHT THAT FORD HAD SENT ME AN AUTOMATIC MESSAGE TO MY PHONE SAYING "THE HYBRID POWERTRAIN CONTROL MODULE HAS DISABLED THE GASOLINE ENGINE FUNCTION DUE TO AN ADDITIONAL CONCERN BEING DETECTED." I BROUGHT THE CAR INTO THE FORD DEALER TODAY AND THEY TELL ME THAT THEY UPDATED THE OPERATING CODE OF THE VEHICLE TO ADDRESS THIS KNOWN PROBLEM WITH "OPERATION NO. 212080A" TO SUM UP, MY CAR HAS NOW STOPPED DEAD ON THE HIGHWAY AT FULL SPEED ON TWO SEPARATE OCCASIONS BECAUSE OF AN OPERATING SYSTEM ERROR. THERE MUST BE A DEFECT IN EITHER MY INDIVIDUAL CAR OR IN THIS MODEL OF CAR FOR A PROBLEM THIS SERIOUS TO HAPPEN TWICE.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- BUNKER HILL, WV
I WAS ON MY WAY HOME WHEN MY CAR NOTIFIED ME THAT MY TIRE PRESSURE HAD DROPPED TOO LOW. WITHIN 10 MINUTES IT WAS COMPLETELY OUT OF AIR. I WAS DRIVING IN TOWN AND DIDN'T DO ANYTHING THAT COULD HAVE CAUSED A PUNCTURE THIS BAD. I BELIEVE MY TIRE HAD THE SAME ISSUE DESCRIBED IN THE RECALL FOR THE CONTINENTAL TIRES ON OTHER ESCAPES. I'M TRYING TO AVOID HAVING THIS ISSUE AGAIN WITH ANY OF THE OTHER TIRES. THE MECHANIC SAID IT WAS A TEAR IN THE SIDE WALL AND WAS UNSURE WHAT WOULD HAVE CAUSED IT.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- MILILANI, HI
BLIND SPOT WARNING SYSTEM WILL ACTIVATE WHEN THERE ARE NO CARS AROUND THE CAR. HAPPENS REGULARLY WHEN GOING STRAIGHT AT CONSISTENT SPEED, ACCELERATING, DRIVING AROUND A BEND; ANY AND ALL SITUATIONS. FALSE POSITIVES OCCUR DURING RAIN, DRY WEATHER, ALL LIGHTING CONDITIONS (NIGHT, EARLY MORNING, NOON, LATE AFTERNOON)
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- WOODRIDGE, IL
PASSENGER SIDE BLIND SPOT WARNING IDICATOR IN MIRROR COME ON WHEN NO OTHER VEHICLE IS PRESENT. AT OTHER TIMES, INDICATOR DOES NOT COME ON AT ALL, EVEN IF A VEHICLE IS PRESENT IN THE BLIND SPOT. THIS IS A SAFETY ISSUE. INDICATOR CANNOT BE TRUSTED. MANY OWNERS REPORT THIS SAME PROBLEM ON FORUMS. FORD HAS NO SOLUTION.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- WASHINGTON, DC
I WAS DRIVING AND ALL OF A SUDDEN MY 2020 FORD ESCAPE SE SPORT HYBRID FLASHED 'STOP SAFELY NOW' AND MY CAR ESSENTIALLY DIED ON ME. FORTUNATELY, I ONLY APPROACHING A GATE AT ABOUT 20MPH TO EXIT A PARKING LOT SO I WASN'T GOING FAST. HOWEVER, I COULD T RESTART THE CAR OR MOVE IT FOR A FEW MINUTES. AS SUCH, I HAD TO LEAVE THE CAR IN THE MIDDLE OF THE LANE UNTIL IT WOULD FINALLY START. IT HAS ONLY 6400 MILES ON IT. THIS HAS NOT HAPPENED BEFORE, BUT FROM READING OTHER FORUMS IT SEEMS TO BE SOMEWHAT PREVALENT.
Source: NHTSA WEB SITE