2010 FORD ESCAPE HYBRID Complaints

WHILE DRIVING AT 30 MPH ON A CITY STREET, THE POWER BRAKE SYSTEM FAILED. MY WIFE WAS ABLE TO EVENTUALLY STOP THE CAR BY PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKE. LUCKILY THE CAR STOPPED JUST BEFORE ENTERING THE INTERSECTION AGAINST A RED LIGHT. SHE PARKED THE CAR AND HAD IT TOWED TO THE DEALER. WE WERE INFORMED THAT THE PROBLEM WAS A FAULTY ELECTRONIC BRAKE CONTROL MODULE (EBCM.) WE WERE ALSO INFORMED THAT AN EMPLOYEE AT THE DEALER HAD THE SAME PROBLEM. BOTH FAILURES WERE WITHOUT WARNING WHILE THE VEHICLE WAS BEING OPERATED. OUR CAR HAS APPROXIMATELY 95,000 MILES ON IT. THIS IS A SERIOUS FAILURE OF AN ESSENTIAL SAFETY SYSTEM WITHIN THE VEHICLE, AND APPEARS TO NOT BE AN ISOLATED INCIDENT. I THEREFORE BELIEVE THAT FORD SHOULD BE REQUIRED TO RECALL ALL VEHICLES SUBJECT TO THIS CATASTROPHIC FAILURE AND REPAIR AND/OR REPLACE THE DEFECTIVE PARTS AT THEIR EXPENSE.

MY VEHICLE IS COVERED UNDER RECALL #14V284000. I HAVE TRIED 4 TIMES WITH LOCAL FORD DEALERSHIP TO SETUP THIS APPOINTMENT AND EACH TIME GOTTEN A RUN AROUND. DATES AND TIMES I ATTEMPTED TO TRY: FEB 15TH AT 4:07PM, FEB 11, FEB 8TH, 2:15PM, FEB 1ST, AT 1:45PM AND JAN 2ND AT 2:45PM. FORD IS CLEARLY TRYING TO AVOID FIXING MY TRUCK AND HAS GIVEN ME EXCUSING RANGING FROM WE WILL HAVE SERVICE DEPARTMENT CALL YOU BACK TO NO ONE IS IN THE SERVICE DEPARTMENT RIGHT NOW. NEVER HAVE THEY CALLED ME BACK ONCE. I CONSIDER THIS CRIMINAL INTENT TO AVOID FIXING THIS ISSUE TILL MY VEHICLE IS OVER THE 150,000 LIMIT. I AM EXPECTING NHTSA TO PROMOTE THIS CASE AS SUCH OR I WILL DO SO WITH EVERY MEANS AT MY DISPOSAL.

VEHICLE IDLED ROUGHLY. AT A LIGHT, VEHICLE IDLED ROUGHLY, DASHBOARD WRENCH ICON LIGHT UP, AND ENGINE STALLED. THIS HAPPENED TWICE. WAS ABLE TO START AGAIN AND DRIVE TO DEALER. DEALER DETERMINED IT WAS THROTTLE BODY AND REPLACED IT.

THE STEERING ASSIST SYSTEM TURNS ON AND OFF AT WILL AND MAKES THE VEHICLE NEARLY INOPERABLE AND DEFINETLY A SAFEFTY ISSUE.

HYDRAULIC CONTROL UNIT FAILURE AT 65000 MILES. CAR WAS IN MOTION, DRIVING DOWN THE ROAD AT NORMAL SPEEDS. ABS, TRACTION CONTROL, AND BRAKE INDICATORS ALL LIT AS WELL AS A MESSAGE TO CHECK BRAKES ALL CAME ON SIMULTANEOUSLY. APPLYING THE BRAKES CAUSED DRAMATICALLY REDUCED BRAKING ABILITY (NEARLY NONE), RENDERING THE CAR UNDRIVABLE. CAR HAS BEEN METICULOUSLY SERVICED AT THE DEALER SINCE PURCHASE. PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTY AND THAT ENDED LAST YEAR. REPAIR COST $2500 AT THE DEALER.

I WAS BRAKING AND PARKING IN OUR DRIVEWAY. THE CAR ACCELERATED WENT OVER THE EDGE OF OUR DRIVEWAY AND STRUCK SEVERAL TREES.

WHILE IN MOTION, ON TWO SEPARATE OCCASIONS (3 WEEKS APART) MY BRAKE SYSTEM WENT OUT AND RESORTED TO THE DEFAULT EMERGENCY BRAKE FUNCTIONS WHERE I WAS ABLE TO ENGAGE MY BRAKES SLOWLY AFTER PRESSING THE PEDAL ALL THE WAY DOWN. HAD I BEEN ON A HIGHWAY OR GOING FAST, I THINK I COULD HAVE DIED. THE FIRST OCCASION, THE MECHANICS TOLD ME THAT MY BRAKES WERE FINE BECAUSE THEY WENT TO DIAGNOSE MY CAR AND IT WAS ACTING NORMAL, BUT THAT THEY SAW THE COMPUTER ERROR CODES. I ALSO HAD A PICTURE OF ALL MY WARNING LIGHTS THAT CAME ON THE DASHBOARD. THE SECOND TIME, THE FORD DEALERSHIP ONCE AGAIN SAYS THAT NOTHING IS WRONG. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE I HAVE LEARNED I AM NOT THE FIRST PERSON TO EXPERIENCE THIS IN A FORD HYBRID. THIS ISN'T A SMALL PROBLEM. THIS COULD DEFINITELY KILL SOMEBODY.

I WAS DRIVING DOWN THE ROAD AND THE VEHICLE GOT SLUGGISH. WOULD ONLY GO 35 MPH AND WOULD NOT ACCELERATE. I HAD TO PULL OVER AND TURN CAR OFF AND TURN ON AND THE SAME THING KEPT HAPPENING. I WAS SCARED TO DRIVE THE CAR BECAUSE THE SPEED LIMIT IS WELL OVER 35 AND MY CAR WOULD NOT GO FASTER. WHEN I TOOK TO THE FORD DEALERSHIP TO GET FIXED, IT WAS THE ELECTRONIC THROTTLE BODY. IT WAS FIXED BUT WHEN RESEARCHING THIS ONLINE, I NOTICED THERE WERE MANY CARS WITH THE SAME ISSUE.

WHILE DRIVING ON INTERSTATE AT HIGHWAY SPEEDS LOST ACCELERATION GOING UPHILL AND WRENCH LIGHT CAME ON. PULLED TO SIDE OF ROAD AND STOPPED. STOPPED ENGINE FOR A FEW MINUTES AND RESTARTED. ENGINE STARTED NORMALLY AND CHECK ENGINE LIGHT CAME ON. ACCELERATION ERRATIC AND RPM ON ACCELERATION HIGH BUT NOT IN THE REDLINE. ONCE ON LEVEL HIGHWAY COULD GET TO HIGHWAY SPEEDS AND LEVELED OUT AT A CONSTANT SPEED AND RPM WAS NEAR NORMAL. DROVE TO DEALERSHIP. DEALERSHIP REPORTED NO CODES BUT ELECTRONIC THROTTLE BODY SHORTING INTERNALLY. REPLACED ELECTRONIC THROTTLE BODY. DEALERSHIP STATED THE ELECTRONIC THROTTLE BODY WAS NOT COVERED UNDER WARRANTY. VEHICLE HAD 90, 232 MILES AT DEALERSHIP.

UPON STARTING UP THE CAR, AND AFTER ACCELERATING, THE BRAKE LIGHTS AND ANTI SKID LIGHTS CAME ON AND THERE WAS A CHIME. UPON PRESSING ON THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT BRAKE. LUCKILY I WAS ON A SIDE STREET BOTH TIMES AND HAD ROOM TO COAST TO A STOP WITHOUT HITTING ANYTHING. THIS HAPPENED TWICE IN THE SPAN OF THREE DAYS. UPON HAVING IT TOWED TO THE FORD DEALER, THEY STATED THE ABS MODULE HAD FAILED AND THEY REPLACED IT.