2008 FORD ESCAPE HYBRID Complaints

WE WERE DRIVING UP I-95 FROM FL TO VA WHEN THE CAR SUDDENLY GAVE A LOUD WARNING TONE AND DISPLAYED THE MESSAGE STOP SAFELY NOW. THE CAR LOST ALL POWER AS WE QUICKLY TRIED TO CROSS SEVERAL LANES OF TRAFFIC TO REACH THE SHOULDER. UPON EXAMINATION OF THE CAR WE STARTED IT UP AGAIN WITH NO CONSEQUENCE AND CONTINUED ON OUR TRIP. ABOUT 30 MINUTES LATER IT HAPPENED AGAIN. AFTER READING THE OWNER'S MANUAL I DISCOVERED THE WARNING MESSAGE INVOLVED A COMPONENT OF THE HYBRID SYSTEM. I DECIDED TO TRY SHUTTING OFF THE ECON SWITCH (WHICH ACTIVATES BATTERY) AND ALL AC/ ELECTRICAL COMPONENTS. THIS WORKED BEAUTIFULLY FOR 100+ MILES UNTIL AT NIGHTFALL THE HEADLIGHTS KICKED ON AND OUR TROUBLES RETURNED. SINCE IT WAS SUNDAY NIGHT WE DECIDED TO STAY OVERNIGHT WHERE WE WERE AND GET IT CHECKED BY THE NEAREST FORD IN THE MORNING. THE DIAGNOSTICS ($95) REVEALED IT WAS THE MOTOR ELECTRONIC COOLING PUMP AT FAULT WHICH THIS DEALER DID NOT CARRY. WE CAUTIOUSLY CONTINUED USING THE NO ELECTRICAL METHOD AND WERE ABLE TO SUCCESSFULLY REACH OUR DESTINATION 400MILES AWAY WITH NO MORE INCIDENTS, WHERE WE THEN TOOK IT TO OUR HOME DEALER FOR REPAIR. A VERY DANGEROUS CONDITION WHICH UPON RESEARCH I'M LEARNING IS HAPPENING TO MANY OTHER ESCAPE HYBRID OWNERS. *JS

THE FIRST TIME IT OCCURRED I WAS DRIVING ON THE HIGHWAY AND THE INFO SCREEN TOLD ME TO STOP SAFELY AS THE ENGINE SHUT DOWN. IT HAPPENED SEVERAL TIMES THAT DAY, AND THEN DIDN'T HAPPEN UNTIL TODAY, JUNE 17, 2012. THIS RECENT TIME A HIGH ENGINE TEMPERATURE WARNING CAME UP ON THE INFO SCREEN. I CHECKED ALL OF THE FLUIDS AND THEY ARE FULL AND ALL HAVE BEEN CHANGED IN THE LAST YEAR OR SO. *TR

TRAVELING ON FREEWAY AT APPROXIMATELY 70 MPH. WITHOUT WARNING, ENGINE COMPLETELY SHUT DOWN. CHIME SOUNDED AND WARNING MESSAGE APPEARED ON DASHBOARD SAYING "STOP SAFELY NOW." RED TRIANGLE WITH EXCLAMATION POINT IN CENTER APPEARED ON DASH. I WAS INFORMED BY FORD SERVICE DEPARTMENT DURING REPAIRS THAT THIS IS A KNOWN FAILURE PROBLEM AS RELATED IN FORD TSB 09-18-6, AFFECTING SIMILAR VEHICLES UP TO 2007. *TR

WHILE DRIVING ON THE INTERSTATE AT AROUND 55-65MPH THE VEHICLE LOST ENGINE POWER, A WARNING LIGHT CAME ON AND A "STOP SAFELY NOW" MESSAGE. THE VEHICLE LOST THE ABILITY TO ACCELERATE BUT WE WERE ABLE TO COAST TO A STOP AT AN EXIT THAT HAPPENED TO BE NEARBY. DUE TO CONSTRUCTION AND THE REMOVAL OF THE SHOULDER LANE, HAD THIS HAPPENED MERELY A MILE EARLIER IN THE ROUTE THERE WOULD HAVE BEEN NO PLACE TO STOP SAFELY. THE SAME WARNING LIGHT AND ENGINE POWER LOSS OCCURRED ABOUT 10 MONTHS PRIOR WHILE DRIVING ON A TWO- LANE HIGHWAY. WE WERE ABLE TO COAST TO A STOP SAFELY THEN AS WELL, BUT WE'RE AGAIN LUCKY TO BE IN LITTLE TRAFFIC AND IN AN AREA WITH SUFFICIENT SHOULDER SPACE. AFTER TAKING THE VEHICLE TO OUR DEALERSHIP FOR SERVICE WE WERE TOLD NO PROBLEM COULD BE IDENTIFIED. EACH TIME THIS OCCURS WE HAVE BEEN ABLE TO RESTART THE CAR AND COMPLETE OUR TRIP. THE INABILITY FOR THE VEHICLE TO ACCELERATE AND THE INSTANT POWER LOSS WITH THIS WARNING IS A SERIOUS SAFETY CONCERN THAT SHOULD BE ADDRESSED IN A RECALL PARTICULARLY IF THIS IS THE RESULT OF A FAULTY PART. *TR

WHILE DRIVING IN THE LEFT LANE OF THE HIGHWAY AT ABOUT 60-65 MPH IN MODERATE/HEAVY TRAFFIC, THE GASOLINE ENGINE SHUT DOWN AND GAVE ME A "STOP SAFELY NOW" MESSAGE ON THE INSTRUMENT CLUSTER. I WAS ABLE TO GET THE CAR OFF OF THE ROAD, BUT IT WAS A RATHER FRIGHTENING AND DANGEROUS ORDEAL TO CROSS TWO LANES OF MODERATE/HEAVY TRAFFIC AFTER THE ENGINE SHUT DOWN. AFTER HAVING THE CAR TOWED TO THE DEALER, THEY INFORMED ME THAT IT WAS "A PRETTY COMMON" PROBLEM AMONGST ESCAPES (TRANSAXLE COOLING PUMP / WATER PUMP). RESEARCHING THIS FURTHER, IT APPEARS THAT THERE ARE A NUMBER OF OTHERS ON MESSAGE BOARDS AND THE LIKE THAT HAVE THIS SAME PROBLEM. *TR

WHILE DRIVING DOWN THE INTERSTATE AT 70 MILES PER HOUR, THE ENGINE SUDDENLY SHUT OFF AND I RECEIVED A WARNING LIGHT, AND THE MESSAGE "STOP SAFELY NOW." THIS PARTICULAR INSTANCE OCCURRED ON 1-95 SOUTH JUST SOUTH OF WASHINGTON ON A PORTION UNDER CONSTRUCTION WITH NO SHOULDER, IT IS EXTREMELY LUCKY THAT NO MAJOR ACCIDENT OCCURRED. HOWEVER, KNOWING THAT THIS ISSUE IS FREQUENT AS CAN BE SEEN BY FELLOW COMPLAINTS, AND FROM THAT FACT THAT THIS HAS HAPPENED BEFORE, THIS VEHICLE SHOULD RECEIVE AN IMMEDIATE RECALL, AS DID THE IDENTICALLY MODELED TOYOTA HYBRID VERSIONS. THE FIRST TIME IT HAPPENED THE CAR WAS LESS THAN 2 YEARS OLD. THIS IS NOT ACCEPTABLE, AND IT WILL EVENTUALLY KILL SOMEONE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND A WARNING LIGHT ADVISING HER TO PULL OVER ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING ON A BRIDGE AT 65 MILES PER HOUR, I HEARD A BEEP AND A TRIANGLE LIGHT CAME ON. THE CAR IMMEDIATELY JOLTED AS IT LOST POWER AND IT DISPLAYED A MESSAGE TO STOP SAFELY. THIS WAS IN LATE MORNING TRAFFIC AND A SEMI WAS ABLE TO SLIGHTLY SWERVE TO THE RIGHT IN ORDER TO AVOID REAR ENDING ME AS I HAD SUDDEN REDUCED POWER AND LITTLE MEDIAN SPACE TO COAST TO ON MY LEFT SIDE. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES. A FORD DEALER HAS RUN A DIAGNOSTIC AND CONFIRMED IT IS A FAILURE OF THE MOTOR ENGINE COOLING PUMP AND THE OVERALL COST FOR PARTS AND LABOR, INCLUDING DIAGNOSTIC IS $738. AFTER READING ALL OF THE COMPLAINTS TO THIS AGENCY AND ONLINE ENTRIES, I CANNOT BELIEVE THAT NO ACTION HAS BEEN TAKEN ABOUT THIS SAFETY HAZARD. THERE ARE TWO ISSUES, THE FIRST BEING THAT THE COOLING PUMP IS KNOWN TO FAIL ON THESE VEHICLES AT DIFFERENT MILEAGE LEVELS, AND IS SUPPOSEDLY NOT COVERED BY THE HYBRID WARRANTY EVEN THOUGH IT IS ONLY FOUND ON HYBRIDS. FORD DEALERS WILL NOT EVEN ACKNOWLEDGE THAT THIS IS A KNOWN PROBLEM. THIS PART SHOULD BE RECALLED AS IT IS KNOWN AS ONE CAUSE THAT LEADS TO THE SHUT OFF OF THE CAR AT DIFFERENT SPEEDS. SECOND, FORD'S SHUTOFF DESIGN ITSELF IS SERIOUSLY FLAWED SINCE IT ALLOWS THE CAR TO UNEXPECTEDLY SHUTOFF AT HIGH SPEEDS RISKING COLLISION AND INJURY. I AM FORCED TO PAY THE HIGH COST OF THIS PARTICULAR REPAIR BECAUSE I CANNOT DO IT MYSELF, HOWEVER, I NO LONGER CONSIDER THIS A RELIABLE SAFE VEHICLE. I URGE NHTSA TO INVESTIGATE THESE COMPLAINTS RATHER THAN WAIT FOR ONE OF THESE INCIDENTS TO RESULT IN DEATH OR SERIOUS INJURY. AT THE VERY LEAST FORD SHOULD BE NOTIFYING ALL OWNERS OF THESE VEHICLES ABOUT THE DEFECTIVE COOLING PUMPS AND NEED FOR REPLACEMENT.

STARTED VEHICLE AND BOTH THE ABS AND THE BRAKE LIGHT WERE ON - THE MESSAGE SAID REGEN BRAKE HAD BEEN DISABLED AND THERE WAS A BRAKE ISSUE. TOOK THE CAR IN TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THE HYDRAULIC BRAKE SYSTEM NEEDED TO BE REPLACED AND WOULD COST 4 GRAND TO FIX. IT SEEMS THIS IS OCCURRING QUITE A BIT WITH FORD ESCAPE HYBRIDS BUT THERE IS NO RECALL AS OF YET. *JS CONSUMER TRADED IN THE VEHICLE FOUR YEARS AGO AFTER THEY GOT CONCERNED ABOUT THE BRAKES. CONSUMER DOES NOT HAVE THE VIN NUMBER UPDATED 6/8/18*JB

PLEASE ISSUE AN IMMEDIATE RECALL FOR THE MOTOR ELECTRONICS COOLING SYSTEM PUMP ON ALL 2005-2008 FORD ESCAPE HYBRIDS. THIS IS A KNOWN ISSUE TO FORD AND THE SUBJECT OF TSB 08-24-5. THIS PART FAILURE IS EXTREMELY DANGEROUS. WHILE THE CITED COMPLAINTS FORM AN ALARMING PICTURE OF THE MECS PUMP FAILURE ISSUE, THIS LIST IS BY NO MEANS EXHAUSTIVE. A SEARCH OF COMPLAINTS FOR THE 2005-2007 ESCAPE HYBRIDS RETURNS ADDITIONAL HORRIFYING INCIDENTS INVOLVING THIS PART FAILURE. IT IS APPALLING THAT WITH SO MANY REPORTS OF HIGH-SPEED ENGINE SHUTDOWNS AND NEAR-MISS ACCIDENTS THAT THIS ISSUE DOES NOT EVEN HAVING A PENDING DEFECTS INVESTIGATION. PLEASE RIGHT THIS WRONG BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR