2021 FORD ESCAPE HYBRID Complaints

Drivers door Arm assembly that limits door opening. First it started to have a small 'click' when closing. Then it had a loud clicking and snapping noise. Tried to lubricate assy. Didnt help. The next day, the door wouldn't close. Inspected the arm and found it detached from the door at the welds. In order to drive vehicle i unbolted the arm at the door jam and removed the two nuts from the arm assy. Then pushed the assembly into the door. Made sure it Fell to the bottom of the door . Window works and door now closes and opens normally . But the door opens too far and doesnt stay open on its own.

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-corrected; however, the failure still occurred intermittently. The contact became aware of NHTSA Campaign Numbers: 21V869000 (Electrical System, Hybrid Propulsion System) and 22V149000 (Electrical System, Hybrid Propulsion System). The vehicle was taken to the dealer where it was confirmed that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in the recalls. The failure mileage was 50,000.

The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drilling a hole for gas to leak on the ground is ridiculous. Why should we have to drive a potential "firebomb?" Ford should do the right thing and replace all of the injectors that could crack and replace them with new injectors that are correctly manufactured. Ford is trying to shirk their responsibility and "save a buck" at the expense of the owners. Please make Ford fix this potentially deadly problem.

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 miles per hour. It was scary as other cars were driving at an average of 60 miles per hour. My mechanic reviewed the car. He found that the timing chains have to be replaced. I asked him if I could avoid the issue, he explained to me that is basically a faulty design by Ford. Repair will cost me more than 1800 dollars. Do not have the invoice yet as the vehicle still in the shop, but will be happy to provide it.

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the risk of injury.” 2.8/8/22. Ford Media to UPI, “IN THE EVENT OF AN ENGINE FAILURE” above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, “ENGINE COULD FAIL PREMATURELY,” leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. “Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving “final solution” (paragraph 7). “In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources”. 5.2023. “23S27 Chronology RMISC-23V380-7289,” LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. “Repair” for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: “Per Ford, the “manufacturing issues” include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.” “2.5-liter engines . . . with defects “could be ticking time bombs.” 7.5/24. “SOFTWARE is now available to REPAIR [affected vehicles].” Dealers will “update the Powertrain Control Module (PCM).” This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.

Safety Recall Notice 23S27 - Engine Failure - How does UPDATING THE POWERTRAIN CONTROL MODULE fix an internal engine manufacturing problem? Does this correct the internal engine manufacturing issue with these vehicles? Or is this just a fire prevention issue? This fix seems similar to the previous fix of drilling holes in the pan under the engine to allow the leaking oil to drain out, thereby preventing a fire. This fix appears to be a band-aid to avoid correcting the original engine manufacturing issue by forcing the engine to shut down before the oil leaks out. Recall Reference Number: 22S47 Isolated engine manufacturing issues have resulted in engine failures involving engine block or oil pan breach on certain 2020—2023 Ford Escape and 2022—2023 Maverick vehicles with 2.5L HEV/PHEV engines. In the event of an engine block or oil pan breach, the HEV/PHEV system continues to propel the vehicle allowing the customer to continue to drive the vehicle. As the customer continues to drive after a block breach, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources primarily expected to be the exhaust system. This recall appears to be a way for Ford to avoid fixing these engine issues permanently. I mostly drive locally (2021 Ford Escape with 17,500 miles) because I don't want to get stuck on an interstate highway 500 miles from home. I have seen no documentation on how this helps owners feels safe when traveling away from home.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

I formally request an investigation on the reason for delay and reporting of incidents occured. Recall notice 23S27 / 23V380 is going on ONE YEAR and STILL NO REMEDY! FordPass recall incomplete, remedy not yet available. If my engine catches on fire and I can't get my newborn out of the car seat in time and anyone is hurt or injured as a result of this incompetence then what? My vehicle is now leaking oil and it can be smelled in the passenger compartment.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.