2022 FORD ESCAPE HYBRID Complaints

The contact owns a 2022 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V38000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Kearny Mesa Kia (7303 Clairemont Mesa Blvd, San Diego, CA 92111) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vehicle has had the same recall for under hood fire risk two or three times. I have taken it in for all recalls but this one cannot be resolved. I contacted Ford in October and asked for help. I cannot get it fixed, I cannot sell the vehicle and now I’m scared to continue driving it. Ford refused to buy it back and I feel this has gone in long enough. Please help me fight Ford and get this resolved! Thank you.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, the rear hatch independently opened without warning. The contact also stated that the hatch would independently close shut while loading items into the vehicle. The contact stated that he had been struck on the head several times due to the failure. The dealer was notified of the failure and an appointment was scheduled for an inspection. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while his wife was driving approximately 65-70 MPH, the low oil pressure message illuminated. The vehicle experienced reduced engine power with unknown messages and warning lights illuminated. The contact stated that white smoke was coming from the vehicle. The driver coasted to the side of the road and became aware that there was oil leaking out of the vehicle. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The approximate failure mileage was 30,000. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We were driving on the interstate and the car began to make a metallic clicking/ticking sound. We started to move to the shoulder as we thought it might be a tire issue when we saw an orange glow reflected on the concrete. As soon as we reached the shoulder the engine started pouring out smoke and we immediately left the car. We opened the hood and saw fire inside the engine compartment. We left the hood up and moved away from the car and called 911. It appears this issue is tied to a known, open recall for which Ford has not released any information on how to fix with no specific timeline in place to release the fix. Our safety was at risk as the car was on fire and we were standing on the side of an interstate at midnight not knowing if the fire was going to go out or the car was going to explode; luckily for us it went out. The vehicle is currently at a Ford dealership for inspection. There was an engine service warning immediately before we heard the clicking noise but that is the first notification of any issue.

when I go from reverse to drive my back up camera stay on and the beeping stays going, When I took it to Ford, they told me since they cannot get it to duplicate the issue, they can't help me, i asked about doing a computer reset and they said "no"

when I am braking while slowing down on an offramp, the brakes will disengage, then hurry and reengaged. its only for a split second, but very scarry, this has happened 3 times. Then a few nights ago I was slowing down and had my foot on the brake very lightly, and the brakes caught and about threw me throw the windshield. I contacted ford and they told me that since they cannot get it to duplicate it, they won't do anything for me.