2022 FORD ESCAPE PHEV Complaints

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V38000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We were driving and the front passenger door unexpectedly opened. Fortunately my wife was able to grab the door and pull it closed without incident.

While driving on a divided highway in the right-most lane with adaptative cruise control and lane-centering turned on, the steering wheel jerked to the right harder and faster than the driver could react, causing the wheels to collide with a concrete curb that led up to a pedestrian walk way next to the highway. We have not had issues otherwise with the lane-centering. And on a 12-mile diagnostic drive, the dealership did not observe the behavior.

I have been without my new car since January 10, 2023 due to a design flaw in the Ford Escape Plug in Hybrid. Their inadequate undercarriage protection Ford is putting their owners at financial risk, and costing Federal and state taxpayers for a flawed product. Ford Escape Plug in Hybrid undercarriage protection is not made of a durable material. You have maybe expected plastic or metal in the past. Now it is a fabric material that I call “Fordboard”, that tears and leaves the highly sensitive electronic and the hybrid battery open for damage. This happened to me in the January 2023 storms in Southern California. I have been without my new car for two months because, not only is the undercarriage not durable, but Ford refuses to divert replacement batteries for repair but continues to make the new cars so they can continue to make a profit with the help of Federal and State tax dollars. I was counting on gas savings with the electric vehicle in order to help pay for the car payment. I now have to pay full gas prices as well as the car payment. I bought the car because our family needed to expand our vehicles. I spent extra on this car to help reduce my carbon emissions. There are now more carbon emissions because of this which is contrary to why there are tax credits. Ford is gathering huge profits as a result of the changes to the tax credits, they are one of a handful of cars that are eligible. If they can’t fix damaged cars, then the tax credits aren’t helping. Ford refuses to warranty the situation. Ford refuses to pay for a loaner or rental car. Ford rejected my requests for financial assistance. I request help to do the following: 1)I want Ford to divert a battery assembly from the new car manufacturing to my car so I can have my car. 2)I want Ford to replace the “Fordboard” undercarriage on my car with something more durable so I don’t have to worry about this ever again The consumer is requesting an update and response to the complaint.

The contact owns a 2022 Ford Escape. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and drive to her destination. The contact restarted the vehicle, and the vehicle failed to remain started. The vehicle was towed to the dealer and the dealer stated no failure was found. The contact stated that the failure persisted. The manufacturer was not contacted. The failure mileage was 700. The contact stated that at the time of the failure, the vehicle had stopped in the middle of traffic and a battery icon flashed in red on the dash. This failure has happened twice now. After the second failure, the vehicle was towed to the dealership where is still sits. The consumer is requesting to be reimbursed for repairs relating to both the recalls for the air bag as well as ignition/starter parts.