2012 FORD EXPEDITION Complaints

RECENTLY, THE REAR TAILGATE AROUND THE LIFT HANDLE HAS BECOME CORRODED AND THE PAINT IS PEELING. I KEEP THE VEHICLE STORED AND RARELY USE IT. I KEEP IT IN IMMACULATE CONDITION AND VERY WELL MAINTAINED. THIS IS THE ONLY BLEMISH ON IT, BUT I CAN SEE IT IS GETTING WORSE AND WILL EVENTUALLY NEED TO BE REPAIRED AND REPAINTED. I UNDERSTAND THE IS A PROBLEM WITH ALL EXPEDITIONS AND BELIEVE FORD SHOULD BE RESPONSIBLE FOR THE REPAIR SINCE IT APPEARS TO BE A MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATLEY 40 MPH, THE SPEEDOMETER AND FUEL GAUGE READINGS FLUCTUATED AND THE TRANSMISSION JERKED VIOLENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V190000 (EXTERIOR LIGHTING, POWER TRAIN). THE FAILURE RECURRED ON TWO SEPARATE OCCASSIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION OUTPUT SPEED SENSOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 06/29/16*LJ *CN

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2012 FORD EXPEDITION. *SMD THE CONSUMER STATED THE RIMS WERE REPLACED IN APRIL 2015. HOWEVER, THE NEW ARE MISSING THE CLEAR COAT IN CERTAIN AREAS AND THE SURFACE OF THOSE AREAS WERE ROUGH. *JB

PAINT BLISTERS ARE STARTING TO APPEAR ON REAR LIFT GATE WHERE THE HANDLE IS ATTACHED. DEALER HAS INDICATED THAT THIS IS CORROSION DUE TO THE ALUMINIUM MATERIAL THAT THE LIFT GATE IS MADE OF AND POOR PREP WORK OR CONTAMINATION FROM THE FACTORY PAINT.

COULD HEAR A LOUD METAL TO METAL GRINDING SOUND. FINALLY HAD THE EXPEDITION TOWED TO DEALERSHIP. 3 STRUTS NEED TO BE REPLACED AS WELL AS THE SHOCKS. DRIVER SIDE BEARING WAS WORN OUT. THE PASSENGER SIDE IS ALMOST THERE. THE EXPEDITION ONLY HAS 50,000 MILES. AFTER GETTING THIS INFORMATION FROM THE DEALER WE READ THE POWER TRAIN WARRANTY. THE WARRANTY WILL ONLY REPLACE THE DRIVER SIDE BEARING. WHEN THE PASSENGER SIDE IS MAKING THE SAME NOISE DEALERSHIP SAID TO BRING IT IN.

PAINT BLISTERS ARE STARTING TO APPEAR ON REAR LIFT GATE. DEALER HAS INDICATED THAT THIS IS NOT RUST BUT CORROSION DUE TO THE ALUMINIUM MATERIAL THAT THE LIFT GATE IS MADE OF AND POOR PREP WORK OR CONTAMINATION FROM THE FACTORY PAINT. THEY INDICATED THAT THEY HAVE SEEN THIS BEFORE AND IT WILL MOST LIKELY CONTINUE UNTIL THE LIFT GATE IS REPAINTED. THEY ALSO TOLD ME THE HOOD MAY ALSO HAVE THIS ISSUE IN THE FUTURE SINCE IT IS ALSO ALUMINUM. A CAR THAT IS THREE YEARS OLD AND GARAGE KEPT SHOULD NOT HAVE BLISTERING PAINT. MY OTHER VEHICLE IS OVER 10 YEARS OLD AND BESIDES CHIPS THE PAINT IS FINE.

SPONTANEOUS AND COMPLETE FAILURE OF PASSENGER SIDE THIRD ROW/CARGO GLASS. NO OTHER CARS IN SIGHT ON A SMOOTH ROAD, APPROXIMATELY 72 DEGREES OUTSIDE. TRAVELING SLIGHTLY BELOW HIGHWAY SPEED AS WE HAD JUST COME THROUGH A CURVE. LOUD POPPING SOUND AND THE ENTIRE WINDOW WAS SIMPLY GONE, BROKEN IN A MILLION SHARDS THAT WENT EVERY DIRECTION, INSIDE AND OUTSIDE OF THE VEHICLE. GLASS EMBEDDED IN SECOND ROW SEAT BACKS, AND ALL ITEMS IN CARGO AREA. VISIBLE SCRATCHES AND GOUGES IN PLASTIC SURROUNDING THE WINDOW FROM THE FORCE OF THE GLASS HITTING IT. HAD ANYONE BEEN SITTING IN THE THIRD ROW, THEY WOULD HAVE BEEN SERIOUSLY INJURED.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER MANUAL. THE CONTACT COULD NOT UNDERSTAND WHY THE VEHICLE HAD NOT BEEN BEEPING AS USUAL TO NOTIFY HER WHEN AN OCCUPANT WAS UNBLOCKED. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THAT THE RCM HAD NOT BEEN MANUFACTURED WITH THE VEHICLE, EVEN THOUGH THE MANUAL STATED THAT THE RCM WAS INCLUDED. THE DEALER THEN IDENTIFIED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED AND THAT WAS WHAT CAUSED THE SERIES OF BEEPING SOUNDS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,311.

REAR SUSPENSION FAILED, AND THE REAR DROPPED GOING 45 MPH DOWN THE ROAD. CHANGED RELAYS, BUT THE REAR IS STILL SAGGING. THE AIR SUSPENSION WON'T KICK ON. CAR IS UNDRIVEABLE. *TR

NECK PROBLEMS DUE TO ANGLE OF HEAD REST WHILE BREAKING, I AM 6'5'. THE EXISTING HEADREST IS A DANGEROUS DESIGN AND NEEDS TO BE FIXED. *TR