2012 FORD EXPEDITION Complaints
View complaints related to 2012 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2012 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD EXPEDITION- RICHLAND HILLS, TX
SMELLED A BURNING PLASTIC SMELL FROM THE REAR OF THE VEHICLE . AFTER SEARCHING I DISCOVERED THE 3RD BRAKE LIGHT HOUSING HAD OVERHEATED AND HAS MELTED IN THE FRAME FROM THE HEAT OF THE LIGHTING. THIS IS A STOCK HOUSING FROM FORD WITH FORD INSTALLED LIGHTS. *TR
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- ELK GROVE, CA
VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- TITUSVILLE, FL
TL* THE CONTACT OWNS 2012 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING 5 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DIFFERENT OCCASION BUT SINCE SHE WAS NOT DRIVING THERE WAS A SUDDEN INCREASE IN ENGINES RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 20,250.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EXPEDITION- STATEN ISLAND, NY
WHILE DRIVING THE REAR AIR SUSPENSION FAILED ABRUPTLY CAUSING THE REAR OF THE VEHICLE TO BOTTOM OUT. THE VEHICLE LOST HANDLING ABILITY, COULD NOT BE DRIVEN AND HAD TO BE TOWED TO THE DEALER FOR WARRANTY REPAIR. THIS IS A SERIOUS SAFETY ISSUE IN THAT I USE THE VEHICLE TO TOW BOATS AND SNOWMOBILE TRAILERS OFTEN AT HIGHWAY SPEED. IF THE AIR SUSPENSION WERE TO FAIL WHILE ATTACHED TO A TRAILER THE TONGUE WILL HIT THE ROADWAY AND MAY BE A SERIOUS SAFETY ISSUE. I THINK THE SUSPENSION SHOULD BE RE-DESIGNED TO INCLUDE A SET OF SPRINGS TO PREVENT THE SUSPENSION FROM COMPLETELY BOTTOMING OUT IF THE AIR SUSPENSION FAILS. *TR
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- ARLINGTON, TX
DRIVING DOWN THE HIGHWAY AT 65 MPH IN THE LEFT LANE WHEN THE CAR LOST ALL POWER. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY BECAUSE WE WERE TRAVELING AT THE RATE OF SPEED LISTED ABOVE WITH NO POWER. THIS IS EXTREMELY DANGEROUS TO SOMEONE IN THIS POSITION. AS WE ATTEMPTED TO SEE IF WE COULD FIGURE OUT WHAT HAD OCCURRED AN ERROR APPEARED ON THE SERVICE DISPLAY OF SERVICE ADVANCE TRAC. A FEW MINUTES LATER WE NOTICED THE ADDITIONAL CODE OF TIRE PRESSURE MONITOR FAULT. WE HAD TO GET THE VEHICLE TOWED AT THIS POINT. NOT SATISFIED AS THE COULD BE HUGE SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
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2012 FORD EXPEDITION- BEACHWOOD, NJ
AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- LAWRENCEVILLE, GA
ON MANY OCCASIONS FROM AROUND MAY OR JUNE OF 2013, WHEN THE CAR IS ACCELERATING FROM FIRST TO SECOND GEAR IT "JUMPS". IT FEELS AS IF SOMEONE HAS HIT THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY HAVE UPDATED THE SOFTWARE AND SUPPOSEDLY SOLVED THE PROBLEM. AFTER EACH RETURN OF THE VEHICLE THE PROBLEM HAD ONLY GOTTEN WORSE. THE SECOND TIME AFTER BEING "FIXED" BY THE DEALERSHIP THE VERY NEXT DAY SOMEONE ALMOST REAR ENDED THE VEHICLE BECAUSE THE "JUMP" WAS SO IMPACTFUL THAT I SUDDENLY APPLIED MY BRAKES THINKING SOMEONE HAD REAR ENDED ME. THE CAR BEHIND ME STOP JUST AN HAIR SHORT OF HITTING THE VEHICLE. BEYOND GETTING WHIPLASH FROM THE CONSTANT "JUMPS", I AM AFRAID THAT SOMETHING VERY SERIOUS WILL HAPPEN IF THIS IS NOT FIXED OR CORRECTED. *TR
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- NASHVILLE, TN
A STRONG GAS SMELL/FUMES HAS FILLED THE PASSENGER CABIN ON MULTIPLE OCCASIONS WHILE UNDERWAY AND CANNOT DETERMINE WHY (NOT NEAR GAS STATION, NOT RECENT REFUELING, JUST REGULAR HIGHWAY DRIVING). SAW TODAY (6/4/13) THERE WAS A RECALL FOR MANY FORD MODELS FOR THE GAS SMELL/FUMES, BUT DID NOT INCLUDE EXPEDITION MODELS. LAST DATE OCCURRENCE OF THIS INCIDENT WAS 6/2/13. *TR
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- TALLAHASSEE, FL
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR MOVED IRREGULARLY, MAKING IT DIFFICULT FOR PASSENGERS TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING 15 MPH, THE INSTRUMENT PANEL AND THE ALERT SYSTEM STATED THAT THE DOOR WAS AJAR. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN INSPECTOR. THE INSPECTOR, WHO EXAMINED THE VEHICLE, DETERMINED THAT THERE WAS A GAP BETWEEN THE DOOR AND THE FRAME, BUT STATED THAT IT WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 12,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EXPEDITION- MESA, AZ
MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EASED OFF THE GAS. THE TIRE THEN POPPED LOUDLY AND CAUSED THE VEHICLE TO BECOME HARD TO CONTROL. I WAS ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD TO REPLACE IT WITH THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A. FORTUNATELY NO ONE WAS HURT BUT THE TREAD CAUSED SOME MINOR DAMAGE IN THE WHEEL WELL AREA. THIS WAS A VERY DANGEROUS SITUATION CAUSED BY AN UNRELIABLE TIRE. *TR
Source: NHTSA WEB SITE