2008 FORD EXPEDITION Complaints

MY WIFE REACHED DOWN TO PICK UP A TOY OUR GRANDDAUGHTER HAD DROPPED. WIND BLEW CAR DOOR CLOSED, AND RETRACTABLE RUNNING BOARD RETRACTED CATCHING MY WIFE'S ARM. SHE COULD NOT FREE HERSELF. SHE SUSTAINED BRUISING TO HER ARM. *TR

MY WIFE REACHED DOWN TO PICK UP A TOY OUR GRANDDAUGHTER HAD DROPPED. WIND BLEW CAR DOOR CLOSED, AND RETRACTABLE RUNNING BOARD RETRACTED CATCHING MY WIFE'S ARM. SHE COULD NOT FREE HERSELF. SHE SUSTAINED BRUISING TO HER ARM. *TR

TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. EVER SINCE THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAS EXPERIENCED DIFFICULTY SHIFTING FROM GEAR TO GEAR. THE CONTACT HAS TAKEN THE VEHICLE BACK TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 03-09-09 *BF THE TRANSMISSION SHIFTED ERRATIC AT HIGHER GEARS. ALSO THE VEHICLE WAS SLUGGISH ON ACCELERATION. THE DEALER REPROGRAMMED THE PCM AND TCM. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 03/11/09. *JB

I PURCHASED A 2008 FORD EXPEDITION IN DEC 07. IN OCT 08 WHEN MY WIFE APPLIED THE BRAKES AT APPROX 40 MPH THE TRACTION CONTROL LIGHT CAME ON, THE ABS TOOK OVER, AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE WAS EXTREMELY HARD FOR MY WIFE TO STOP AND SHE ROLLED PAST THE STOP SIGN AND WAS ALMOST HIT BY ANOTHER VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER FOR THE REPAIR. THIS HAS HAPPENED A TOTAL OF FOUR TIMES, THREE TIMES IT HAS BEEN TO THE DEALER FOR THE SAME PROBLEM. THIS HAS BECOME AN EXTREME SAFETY PROBLEM FOR MY WIFE SINCE EVERY TIME THIS HAS HAPPENED IT IS REALLY HARD FOR HER TO CONTROL AND STOP THE VEHICLE. I HAVE STATED A CASE WITH FORD CUSTOMER CARE AND THE VEHICLE IS CURRENTLY AT THE DEALER FOR THE THIRD TIME. FORD SAID THEY WOULD HAVE TO SEND AN ENGINEER TO GO OVER THE VEHICLE BECAUSE THE FORD MECHANICS ARE UNABLE TO FIX THE PROBLEM. SO FAR NONE OF THE FORD PERSONNEL SEEM TO KNOW WHY OR WHAT CAUSES THIS AND SEEM TO THINK IT IS PERFECTLY FINE TO USE MY FAMILY AS THEIR CRASH TEST DUMMIES. *TR

2008 FORD EXPEDITION WITH BRAKE FAILURE. CONSUMER STATES THAT ON AT LEAST SIX OCCASIONS THE BRAKES HAVE FAILED MOMENTARILY. PEDAL RATCHETS DOWN, MAKES A TAPPING SOUND THEN BRAKING POWER IS LOST. *KB THE CONSUMER STATED THE INCIDENTS HAPPENED DURING NORMAL BRAKING. *JB

I PURCHASED A BLACK 2008 FORD EXPEDITION 14 MONTHS AGO FROM COURTESY FORD IN ALTOONA PA FOR 40,000 CASH. I RECENTLY RELOCATED TO CLERMONT FL. AND NOTICED WHAT SEEMED LIKE SANDY GRIT UNDER MY BLACK PAINT. I THOUGHT IT WAS A XZILON PAINT PROTECTION ISSUE AND ON OCT.10 PAUL KISTE ACCESSORY MNGR. FOR JARRETT FORD DAVENPORT GAVE ME A SIGNED LETTER WITH HIS NAME AND TITLE AT THE BOTTOM THAT STATED "UPON INSPECTION OF MR. CONTE'S VEHICLE IT IS MY OPINION THAT THE PAINT PROBLEM IS A FACTORY DEFECT AND NOT DUE TO THE XZILON PAINT PROTECTION APPLICATION" IT WENT ON TO SAY I AM REFERRING MR. CONTE TO OUR PLANT CITY STORE(45MILES AWAY)TO HAVE OUR PAINT AND BODY SPECIALIST RECOMMEND THE PROPER ROUTE TO TAKE REGARDING THE FIXING OF THIS ISSUE. UPON ARRIVAL MY VEHICLE WAS INSPECTED BY CARL DEMUTH BODY SHOP MNGR,STEVE FLACK,AND A PAINTER NAMED MIKE. THEY ACKNOWLEDGED THE PROBLEM,TOLD ME THE SAND LOOKING SUBSTANCE WAS AIR BUBBLES UNDER ALL THE PAINT AND POINTED OUT EVEN MORE DEFECTS THAT I WAS NOT AWARE OF SUCH AS,"DIMPLES",TINY CRATER LIKE HOLES,BLEMISHES EXPOSED BY THE SUNLIGHT,AND A FEW OTHER BODYMAN TERMS THAT I AM NOT FAMILIAR WITH. WHEN I ASKED WHAT WOULD CAUSE THAT,CARL SAID "WHEN THE VEHICLES LEAVE THE FACTORY THE MILL SPEC ON THE PAINT SHOULD BE 3 TO 3.5 MILES. CARL WENT INTO THE OFFICE AND RETURNED WITH A HAND HELD MACHINE THAT MEASURED THE MILLS OF PAINT ON A VEHICLE. HE STARTED AT THE DRIVERS SIDE FRONT QUARTER PANEL AND WORKED HIS WAY AROUND THE VEHICLE STOPPING AT THE PASSENGER SIDE FRONT QUARTER PANEL. THE FIRST READING WAS 11 MILLS,THEN 12.5 MILLS,THAN 12 MILLS,THEN 13 MILLS AND FINALLY 14.5 MILES. HE SAID THAT IT WAS CLEAR TO HIM THAT AT THE FACTORY THEY PAINTED MY VEHICLE SAW FLAWS THEN REPAINTED AND SO ON AND SO ON. HE ESTIMATED I HAD 4 TO 5 COATS OF PAINT ON MY VEHICLE AND THAT IF NOT FIXED THAT MY PROBLEMS WILL ONLY GET WORSE. HE SAID THAT HE WAS SURPRISED THAT IT HASN'T STARTED CRACKING AND STARING YET. HE TOLD ME A FORD REP. WOULD LOOK AT IT,SHE DID AND FOUND NO PROBLEM. *TR

TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE PARKING BRAKE; HOWEVER, THE VEHICLE WOULD NOT STOP. SHE HAD TO SHIFT THE VEHICLE INTO PARK AND SHUT OFF THE VEHICLE. APPROXIMATELY 20 MINUTES LATER, THE FAILURE RECURRED. THE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,042 AND CURRENT MILEAGE WAS 9,142.

A/C LEAKING WATER. A/C EVAPORATOR COIL HOUSING BOX TO CONDENSATE AND LEAK WATER ON AND UNDER THE PASSENGER SIDE FLOORBOARD CARPET. ALSO AROUND THE CONDENSATE DRAIN THAT EXITS THE PASSENGER COMPARTMENT IT A BLACK FOAM RUBBER GASKET THAT SOAKS UP WATER LIKE A SPONGE. THIS GASKET BUTTS-UP AGAINST THE FIREWALL AND IS WHAT'S LEAKING MOST OF THE WATER UNDER THE CARPET. *TR

WHILE DRIVING ACROSS THE ARIZONA DESERT IN 104 DEGREE TEMPERATURES, MY AIR CONDITIONER STOPPED WORKING ENTIRELY. IT WOULD NOT BLOW ANY AIR. THIS CREATED EXTREMELY HAZARDOUS TEMPERATURES INSIDE THE VEHICLE. ROLLING THE WINDOWS DOWN WAS USELESS. IT WAS 104 DEGREES OUTSIDE. AFTER ALLOWING THE VEHICLE TO COOL DOWN, THE A/C STARTED WORKING AGAIN. *TR

TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT TOOK HIS VEHICLE TO THE DEALER TO HAVE THE ABS WARNING LIGHT CHECKED. THE MECHANIC DISCOVERED A SENSOR IN THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE REPAIRED; HOWEVER, NO REPAIRS WERE MADE. THE MECHANIC ADVISED HIM TO BRING THE VEHICLE IN THE FOLLOWING DAY AND THE OIL WAS CHANGED AT THAT TIME. THE MECHANIC STATED THAT HE WOULD ORDER THE PARTS FOR THE REPAIR. WHEN THE CONTACT RETRIEVED THE VEHICLE, HE WAS INFORMED THAT THE FAILURE HAD BEEN RESOLVED. HOWEVER, APPROXIMATELY NINE MILES DOWN THE ROAD, THE TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. LATER THAT AFTERNOON, THE CONTACT CALLED THE MECHANIC AND THEY CLEANED SOME GREASE FROM AROUND THE WHEEL HUB. THE MECHANIC STATED THAT IF THE FAILURE PERSISTS, HE WILL ORDER MORE NEW PARTS. THE MECHANIC PICKED UP THE VEHICLE TO INSTALL THE NEW PARTS, BUT THE FAILURE RECURRED ON JUNE 4, 2008. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 5,000. UPDATED 07/08/08. *BF UPDATED *JB