2012 FORD EXPEDITION Complaints
View complaints related to 2012 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2012 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD EXPEDITION- Supply, NC
Transmission failed to engage after startup, and while driving will slip out like its in neutral without warning. There was a series of messages that rolled over and over as the vehicle slowed. When we first took it to have it serviced for this problem June of 2024, they optioned to flush, change the filter, and put in new transmission fluid. They could not reproduce the problem. That seemed to take care of it until May 17, 2025 when it started slipping again. Again, the service center cannot reproduce the problem. The sudden slowdown, puts us in a risk for an accident with other vehicles. The vehicle is available for inspection if needed.
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- Soperton , GA
While driving my vehicle, the transmission down shift on its on and the vehicle antilock brakes hit and suddenly stops on its on.
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- Macon, GA
The contact owns a 2012 Ford Expedition. The contact stated while driving 45 MPH, the vehicle started jerking and downshifted unintendedly. The contact stated there were two unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the output speed sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train); however, the VIN was not included. The dealer was contacted and informed the contact there would be no assistance because the vehicle was out of warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 203,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EXPEDITION- Edmond, OK
On [XXX] @ [XXX]. I was traveling [XXX] in Logan Co., OK in my 2012 Ford Expedition EL (purchased used Jan. 2020) at an approximate speed of 45 mph when the vehicle downshifted into 1st gear causing a rapid deceleration wherein the vehicle behind me had to take evasive action to avoid rear ending me. The engine rpms climbed significantly while the speedometer stopped working and the vehicle never shifted into any higher gears for the next five blocks wherein I was able to pull my vehicle into a safe place. Again, the vehicle continued only in 1st gear! After turning the vehicle off and letting it sit for a few minutes, it appeared everything had reset and I slowly drove it straight to my mechanics shop. (However, shop was closed until after Memorial Day, so I again drove it slowly back home). Total trip was approximate 12 miles. Issue took place approximate 5 miles from when I left my residence. Ironically, I had visited my mechanic the day before inquiring about an issue wherein the vehicle would beep and a "wrench symbol" would display on the instrument panel and the speedometer and instrument display would stop working. I advised this was the 2nd time that issue occurred within the past few days, however, once the vehicle was turned off and restarted, all seem to be okay. In responding to my inquiry, my mechanic seemed to think it was an instrument cluster issue. That if it persisted, return to have it checked out. Never during any of these two (2) prior occurrences did the vehicle downshift as it did on the [XXX] of May. As an attorney, I began researching potential causes and came across the NHTSA's previous investigation(s) into this issue. However, I am dumbfounded that as serious as this issue is, NO recall has been made. As to me, it is my understanding that Ford's Customer Service Program has even expired regarding fixing this life threatening issue. I am lucky that there was not a semi-truck behind me or it would have been serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- Bartlett, TN
The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he tried to miss me but he hit the back passenger side of the truck. He was very very upset he threatening and cussing me because he thought I just slammed on my brakes for no reason. I explained to him what was happening and calmed down think God. It could have killed him or me or even several other people. When it locked up the tires then it jumped back in drive and tried tot take off, I threw it in neutral and cut the key off. That scared the sh.. out of me!! I have talked to other people that have around the same year model truck as mine and some of them are having the same issues with it jumping in and out of gear not wanting to shift gears revving up on its own and no engine light comes on I've tried to get a code scanner scan it no codes come up on the truck Ford needs to fix this truck they had a recall on certain models that were manufactured at different plants or something like that I heard but they won't fix my truck they said it's not under recall this truck is going to kill somebody it's the only truck I have and I have to go to work I'm just asking if you can please do something about this before people get killed in or I get killed I'm going to try to get a video of what it does I'm just asking if you can please do something about this Ford knows what the problem is I read stuff on it and they need to fix these trucks before it kills people they know what the problem is if I have a bad wreck and I live to it or this truck causing somebody to lose their life it's going to be a multi multi multi million dollar lawsuit because they refuse to fix the truck I'm just asking you if you can please do something about this thank you
Source: NHTSA WEB SITE -
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2012 FORD EXPEDITION- Hitchcock, TX
I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- Lees Summit, MO
The contact owns a 2012 Ford Expedition. The contact stated that upon his wife depressing the accelerator pedal, the RPM raised abruptly however, the vehicle failed to respond. The contact stated that the vehicle lost motive power and seemed as if the transmission was in neutral(N). After restarting the vehicle and shifting to drive(D), the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that a failure had occurred with the transmission molded lead frame. The vehicle was not repaired due to parts not being available. Upon investigation, the contact related the failure to Customer Satisfaction Program: 19N01-Supplement #1 (Power Train) However, the vehicle was out of warranty. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,112.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EXPEDITION- Overland Park , KS
Metal corrosion on the back liftgate is allowing water to leech into the electrical connections to the back camera, causing it to intermittently not work leading to complete failure eventually. The service techs at the ford dealership have described this common problem with this year model expeditions and is due to a chemical problem either with the metal or factory paint or both. Corrosion is not due to rust. We bought the car new in late 2011.
Source: NHTSA WEB SITE -
2012 FORD EXPEDITION- Mullica Hill, NJ
The contact owns a 2012 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle suddenly failed to accelerate while depressing the accelerator pedal. The vehicle independently decelerated and nearly caused the vehicle to be rear ended by a tractor trailer. The contact indicated that the vehicle was driven home with the transmission stuck in 3rd gear. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 59,959.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EXPEDITION- Weatherford, TX
Uncommanded downshift to first gear in 6R80 transmission. While driving at approximately 30mph, transmission downshifted into 1st gear. Problem repeated itself several times. No "codes" or warning lights. I put the transmission in "3" and drove slowly back home. This is the same issue that has occurred in F-150's. The problem was intermittent at first. Had this occurred at highway speeds it may have resulted in a rear end "lock-up", loss of control and possible accident. Took the vehicle to the repair shop where they were initially unable to get a "code". Later, I was able to repeat the problem and got warning lights and codes showing failure of the transmission output speed sensor which is located on the molded lead frame. This is the same failure as on the F-150. The molded lead frame was not available as single piece so it was necessary to replace the entire valve body unit.
Source: NHTSA WEB SITE