2012 FORD EXPEDITION Complaints

My vehicle suddenly shifted downward, my gas pedal had no effect, my speedometer stopped working and my fuel and tire sensor lights came on. This happened multiple times on my drive this morning and would have caused an accident if I was being tailgated.

The contact owns a 2012 Ford Expedition. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed to approximately 2 MPH. The contact observed that the check engine warning light illuminated. Additionally, the speedometer went blank. The contact stated that when she depressed the accelerator, the vehicle would jerk forward. The contact pulled off of the road and turned off the vehicle. The contact stated that when she restarted the vehicle the vehicle failed to respond when shifted into drive with the accelerator pedal depressed. The contact stated that she drove the vehicle to her residence. The vehicle was diagnosed by an independent mechanic who could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred intermittently. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

My wife backed my vehicle out of the garage and began her drive to work. She stopped a few times at stop light through town before she got to the freeway. Driving on the highway she notice/got a message on the dash that stated Low Brake Fluid. She wasn't sure what that meant as the brakes were working fine. On her drive to work she has 2 stop lights that are on the highway. Coming up to the first stop light she was unable to stop as the brake pedal went all the way to the floor. Her inability to stop caused to to run the red light at around 40 mph. I am a mechanic of 20 years. I went to her work to inspect the vehicle. There were no leaks or broken hoses, the master cylinder was empty except for the front of the reservoir that had maybe an 1/8" of fluid in it. Upon doing some internet research I found that 2013 - 2014 F-150 had the exact same problem with the master cylinder leaking into the brake booster causing the loss of the service brake system to function properly. More research found that the master cylinder in question is the same part number used on all f150 and expeditions from 2010 -2014. The recall number is 16s24. I called Ford customer service and was told that my vehicle had no open recalls. I explained to the agent that I understood recalls are VIN specific but my vehicle has the same master cylinder (based on part number) as the ones failing in the F150 and it has failed in the exact same way (brake fluid leaking, or being sucked into the brake booster) as described in the recall for this issue. This is a serious issue as the brakes worked as designed one minute and there was no brakes the next when needed. The only warning was a low brake fluid light/message. My wife could have been killed or killed someone else had there been another vehicle entering the intersection. There easily could have been a crash/fire/injury or fatality. How many failures/deaths do there need to be before a recall is issued and Ford does the right thing.

The speedometer went to zero when the vehicle was driven on the highway at 70MPH and the transmission would shift down the wrench symbol came on the LCD display. Had to pull over and shut the vehicle off and open the drivers door to make sure that the vehicle was fully off/reset. Started the vehicle and drove home. Dealer noted that this may be covered under the extended warranty on the lead frame issue... Since the vehicle has 167759 miles on it, that the warranty would not cover the issue (Warranty to 150000 miles). I will get the vehicle repaired at my cost since this is our family vehicle. Since this is a safety issue the warranty should be for all the vehicles that experience this issue. The vehicle was traveling on a highway and this is not an acceptable condition for the safety of my family or others around us when driving. I am confident in noting that the warranty should be amended for this issue. If this issue was caused by me due to carless driving I would not have an issue. Since this is a design/reliability issue I do not understand why I am responsible for the cost of the repair.

My gear shaft gets stuck in park as if it’s not recognizing that the break is getting pressed. It gets stuck for a while. There is no sticky substance that is causing this.

The contact owns a 2012 Ford Expedition. The contact stated while driving 60 mph, the vehicle independently down shifted to first gear causing both rear tires to lock up. The contact stated that there was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 16V248000 (Power train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 164,000.

unexpected transmission downshift for no reason and it hesitate and it chugs along down shifts drops out and kicks back in

The contact owns a 2012 Ford Expedition. The contact stated while driving at 45 mph, the vehicle lost motive power and stalled. The contact had to restart the vehicle and continued to drive. However, when leaving work the failure occurred again which at that time the contact had pulled the vehicle over to the side of the road and have it towed to the local dealer who inspected the vehicle but could not duplicate the failure, but diagnosed the failure as a front end harness issue with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

The contact owns a 2012 Ford Expedition. The contact stated that while driving at 30 mph, there was an unexpected transmission downshift and the vehicle speed decelerated inadvertently. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 123,000.

WHILE DRIVING, THE VEHICLE SUDDENLY DOWNSHIFTED INTO 1ST GEAR, RPMS REVVED UP, SPEEDOMETER STOPPED WORKING, PUSHING THE GAS PEDAL TEMPORARILY HAD NO EFFECT, "FUEL LEVEL LOW" LIGHT CAME ON AND "TIRE PRESSURE SENSOR FAULT" LIGHT CAME ON. I WAS STILL ABLE TO DRIVE THE VEHICLE, THOUGH THE SPEEDOMETER WAS NOT WORKING. I STOPPED, TURNED OFF THE VEHICLE AND RESTARTED IT AND THE VEHICLE WORKED FINE. THIS EVENT HAPPENED THREE TIMES OVER THE PAST MONTH. SHEEHY FORD IN ASHLAND, VIRGINIA SAID THAT I NEEDED A NEW "LEAD FRAME" AND THAT THE CHARGE WOULD BE $900. UPON FURTHER RESEARCH, I LEARNED THAT THERE HAD BEEN A RECALL FOR THIS ISSUE FOR THE 2012 FORD EXPEDITION, BUT MY 2012 EXPEDITION VIN NUMBER IS NOT PART OF THE RECALL. I BELIEVE MY VEHICLE SHOULD HAVE ALSO BEEN INCLUDED IN THE RECALL AND FIXED BY FORD. I COULD HAVE HAD A SERIOUS ACCIDENT IF THIS HAD HAPPENED WHILE DRIVING AT A HIGH RATE OF SPEED. RECALL INFORMATION FOUND ONLINE: "FORD HAS ISSUED A SAFETY RECALL FOR THE 2011-2012 FORD F-150, AND 2012 FORD EXPEDITION FOR A POTENTIAL PROBLEM WITH THE OUTPUT SPEED SENSOR IN THE TRANSMISSION'S LEAD FRAME; IN CERTAIN CONDITIONS THE PART CAN LEAD TO A TEMPORARY DOWNSHIFT INTO FIRST GEAR. DEPENDING ON HOW FAST THE VEHICLE IS GOING, THAT COULD LEAD TO AN ABRUPT REDUCTION IN SPEED THAT COULD CAUSE THE REAR TIRES TO SLIDE OR LOCK UP. FORD SAID IT'S AWARE OF THREE ACCIDENTS REPORTED AND NO INJURIES RELATED TO THE ISSUE. THE AFFECTED VEHICLES HAVE A 6R80 TRANSMISSION IN CERTAIN FORD F-150S BUILT AT DEARBORN ASSEMBLY PLANT AND KANSAS CITY ASSEMBLY PLANT, AUG. 19, 2011 THROUGH MARCH 9, 2012; 2012 FORD EXPEDITION VEHICLES BUILT AT KENTUCKY TRUCK PLANT, AUG. 19, 2011 THROUGH DEC. 19, 2011; FORD MUSTANG VEHICLES BUILT AT FLAT ROCK ASSEMBLY PLANT, AUG. 19, 2011 THROUGH FEB. 21, 2012; AND LINCOLN NAVIGATOR VEHICLES BUILT AT KENTUCKY TRUCK PLANT, AUG. 19, 2011 THROUGH DEC. 17, 2011.