2010 FORD EXPLORER Complaints

MY WIFE AND I WERE LEAVING OUR LOCAL WALMART STORE AND WE WERE DRIVING IN THE PARKING LOT. WE WERE GOING DOWN A HILL AT APPROXIMATELY 10 MPH AND MY FOOT WAS COVERING THE BRAKE AND WAS NOT ON THE ACCELERATOR. SUDDENLY THE CAR ACCELERATED RAPIDLY WITH THE MOTOR RACING. I IMMEDIATELY PRESSED THE BRAKE WITH BOTH FEET AND STOPPED THE VEHICLE BUT THIS SUDDEN ACCELERATION CAUSED THE CAR TO TRAVEL APPROXIMATELY 50 FEET. IN ANOTHER 30 FEET THE CAR WOULD HAVE GONE OFF A HIGH EMBANKMENT. I AM AN EXPERIENCED DRIVER OF 43 YEARS WITHOUT AN ACCIDENT AND A TRAINED AND EXPERIENCED DRIVER EDUCATION TEACHER, HOWEVER, I WAS FRIGHTENED BY THIS SUDDEN ACCELERATION AND MY WIFE REMARKED THAT SHE WOULD HAVE NOT BEEN ABLE TO STOP THE VEHICLE AND WOULD HAVE BEEN DOWN THE EMBANKMENT. I TOOK THE CAR TO THE DEALERSHIP AND NOTHING WAS FOUND. I AM CURRENTLY DRIVING THE CAR BUT ARE GREATLY CONCERNED ABOUT THE SAFETY OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE LOST CONTROL OF THE VEHICLE, DROVE THROUGH A FIELD AND CRASHED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE WHEEL WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 30,000.

I WAS APPROACHING A RED LIGHT AND PRESSED THE BRAKE. THERE WAS A TRUCK INFRONT OF ME, THE HARDER I PUSHES THE BREAK THE MORE THE ENGINE TRIED TO ACCELERATE. THE TIRES WERE SCREECHING BUT THE ENGINE WAS STILL TRYING TO GO. ME AND MY KIDS COULD HAVE BEEN SERIOUSLY INJURED AND I WOULD HAVE BEEN HELD RESPONSIBLE FOR HITTING ANOTHER VEHICLE IN THE REAR END. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP TOMORROW. HOPING THEY CAN FIND A FIX BEFORE IT SERIOUSLY INJURES MY FAMILY OR SOMEONE ELSE'S LOVED ONES. *TR

INCIDENT HAS HAPPENED 4 TIMES. CAR IS IN DRIVE AND MOVING FORWARD. WHEN MOVING FOOT TO APPLY BRAKE AND PUSHING DOWN ON BRAKE PEDAL THE GAS PEDAL IS ALSO ENGAGED CAUSING THE CAR TO HAVE THE BRAKE AND GAS APPLIED AT THE SAME TIME. THE HARDER I PUSH ON THE BRAKE THE MORE GAS IS GIVEN TO THE ENGINE. SINCE THE CAR IS ALREADY MOVING FORWARD, REMOVING MY FOOT FROM THE BRAKE WILL LET THE CAR MOVE FORWARD. THE FIRST TIME THIS HAPPENED I WAS APPROACHING A RED LIGHT. ONLY BY PUTTING THE CAR IN NEUTRAL WAS I ABLE TO CONTROL THE SITUATION. I TOOK THE CAR TO THE DEALERSHIP AS I THOUGHT THERE WAS A MECHANICAL PROBLEM. THEY COULD FIND NOTHING WRONG. IT WAS ONLY AFTER THE 2ND TIME THIS HAPPENED I REALIZED I WAS APPLYING THE BRAKE AND GAS AT THE SAME TIME. EVEN THOUGH I AM AWARE THIS CAN HAPPEN, IT HAPPENED AGAIN IN MY DRIVEWAY AND AT THE LOCAL POST OFFICE. THE REAL PROBLEM IS GETTING YOUR FOOT OFF THE BRAKE WHILE THE CAR IS MOVING FORWARD AND THEN BACK ON THE BRAKE BEFORE YOU RAM INTO SOMETHING. SO FAR SO GOOD. OTHERS MAY NOT BE AS LUCKY. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER OF THE ROAD. THE CONTACT NOTICED THE SCREWS AND LUG NUT COVERS WERE STILL ATTACHED TO THE TIRE. THE SCREWS WERE FRACTURED AND THE STEEL HAD SHAVED OFF .THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN REPLACED THE HUB ASSEMBLY AND THE BALL JOINT ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 13,700.

2010 FORD MOUNTAINEER STOPPING AT A RED LIGHT, PUTTING THE BRAKE ON AND THE CAR WOULD NOT STOP. THE ENGINE WAS REVVING AND HAD TO TAKE IT OUT OF GEAR TO STOP THE CAR. *TR

IF FORD EVER DECIDES TO RECALL THESE FORWARD LEANING HEADRESTS PLEASE PUT ME AT THE TOP OF THE LIST WITH ALL OF THESE OTHER COMPLAINTS. FOR MY SAFETY??? THEY HURT! THEY ARE SO UNCOMFORTABLE NO MATTER HOW I ADJUST THE BACK OF MY SEAT. PLEASE FORD SEND OUT MORE COMFORTABLE HEADRESTS OR AT LEAST MAKE THEM AVAILABLE FOR PURCHASE AT A REASONABLE COST. THANK YOU! *TR

WHILE IN THE CARPOOL LANE OF FREEWAY THIS TRUCK WITHOUT WARNING SHUT DOWN POWER/SPEED AND TURNED OFF WITH A WRENCH LIGHT COMING ON. THE SECOND TIME IT DID THIS ON THE FREEWAY IN THE MIDDLE LANE THE THROTTLE BODY WAS REPLACED. ON 05/19/2011 IT DID IT AGAIN IN THE FAST LANE OF THE FREEWAY AND WENT TO TWO DEALERS WHO SAID THEY CAN'T "REPLICATE" THE PROBLEM SO THEY CAN'T JUST TRY FIXING EVERYTHING IT COULD BE. THE DEALER REFUSES TO STAND BEHIND THE PRODUCT HE SOLD. HE SAID," HE COULDN'T HELP THAT FORD MADE A BAD CAR". IT IS SITTING AT THE DEALERS SERVICE AREA BECAUSE I FEEL IT WOULD BE NEGLIGENT OF ME TO PUT THIS TRUCK ON THE ROAD. WHY IT HASN'T CAUSED AN ACCIDENT I DON'T KNOW.

WHEN MAKING A FORWARD 90 DEGREE TURN EITHER TO THE RIGHT OR LEFT, THE STEERING WHEEL WILL NOT RETURN SO THAT THE VEHICLE STRAIGHTENS OUT. THE VEHICLE CONTINUES TO TURN UNTIL THE STEERING WHEEL IS STRAIGHTENED OUT MANUALLY. IN REVERSE, THE STEERING WHEEL WILL RETURN AND STRAIGHTEN OUT THE VEHICLE.

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. HE HAD TO QUICKLY DEPRESS THE BRAKE PEDAL AND SHIFT INTO NEUTRAL GEAR IN ORDER TO GAIN CONTROL OF THE VEHICLE. ON ONE OCCASION, THE WHEELS SPUN AS THE VEHICLE TRIED TO MOVE FORWARD WITH THE CONTACTS FOOT ON THE BRAKE PEDAL. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE CURRENT MILEAGE WAS 16,694. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 06/24/11 *BF UPDATED 06/30/11