1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,580 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- PRESCOTT, AZ
TREAD SEPARATION AT 25MPH ON UNPAVED ROAD. *AK( DOT NUMBER: W2HL TIRE SIZE: P235/75R )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- NAGS HEAD, NC
THIS TIRE BROKE DOWN ON THE INSIDE. I AM NOW USING 4 OF THE SAME TIRES AND AM VERY WORIED THAT THE SAME THING WILL HAPPEN TO THEM . I UNDERSTAND THERE IS NO RECALL FOR THIS TIRE. WILL THE COMPANY STAND BEHIND THIS PRODUCT? . *AK( DOT NUMBER: TIRE SIZE: 225/75/R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- INDIANAPOLIS, IN
BALL JOINTS SHOULD LAST FOR 100,000 MILES THIS ALONG WITH THE TIRES IN QUESTION SHOULD MAKE YOU LOOK AT FORD FOR THE CURRENT TIRE FAILURES . IF I HAD NOT WENT TO FIRESTONE TO GET THE TIRES CHECKED I WOULD HAVE HAD A BLOWOUT ON THE FRONT AND BLAMED IT ON THE TIRES. I TOOK THE CAR TO A FORD DEALER AND THEY TOLD ME THAT IT WAS NOT THERE PROBLEM THAT THE BALL JOINTS ARE BAD BUT AT THIS TIME I AM DEALING WITH FORD MOTOR CO. TO GET THE SITUATION RESOLVED. *AK( DOT NUMBER: TIRE SIZE: P235/75/15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- MONETA, VA
I LIVE IN A SECTION OF VIRGINIA THAT IS 25 MILES FROM THE NEAREST FORD OR FIRESTONE STORE. ALL 4 OF MY TIRES HAVE SEVERE CRACKING AT THE AREA WHERE THE TREAD CONNECTS TO THE TIRE. I TOOK THE CAR TO THE NEAREST TIRE STORE OR TUCKS TIRE CENTER IN MONETA, VA. 1-540-297-5155. THEY VERIFIED THAT MY TIRES ARE SEVERELY CRACKED AND READY FOR TREAD SEPARATION AND I AM DUE REPACEMENTS EVEN WITHOUT BEING ON THE RECALL. HOWEVER THEY SPENTS TWO DAYS ON THE PHONE CALLING FIRESTONE FOR AUTHORIZATION TO REPLACE THE TIRES. THEY WERE ON THE PHONE FOR HOURS ON HOLD AND NOBODY EVER COME ON THE LINE. I PROCEEDED TO CONTACT FORD VIA EMAIL, EXPLAINED ALL THE PRECEEDING AND THEY BASICALLY TOLD ME TO GET LOST SINCE I HAD 16 INCH TIRES. RIGHT NOW I CANT DRIVE THE CAR BECAUSE THE TIRES CAN SEPARATE AT ANY TIME. YET I CANT GET ANY ACTION FROM FORD OR FIRESTONE. THIS IS A BONAFIDE CASE OF A 16 INCH NON RECALLED TIRE THAT WILL HAVE TREAD SEPATATION SOON UPON DRIVING THE CAR. *AK( DOT NUMBER: W2C1PX017 TIRE SIZE: P255/70R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- LOUISVILLE, KS
HAIR LINE CRACKS AROUND SIDEWALL AND UNSUAL TREAD WEAR. FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT TIRE WAS NOT COVERED UNDER A RECALL. PLEASE PROVIDE FURTHER DETAILS. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 FORD EXPLORER- DENVER, CO
CONSUMER WENT TO A TIRE REPAIR SHOP BECAUSE A TIRE HAD A LEAK. TECHNICIAN SHOWED CONSUMER THAT TIRE WAS SEPARATING AT THAT TIME. FIRESTONE 235/75 R15. *AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- WOLCOTT, IN
PEOO 020; CONSUMER WAS TRAVELING ABOUT MPH ON THE HIGHWAY AND NOTICED VIBRATION INSIDE OF VEHICLE. ON PASSENGER'S REAR TIRE TREAD SEPARATED. FIRESTONE WILDERNESS #AT P23575R15. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- TEXARKANA, TX
PE00 020; WAS TRAVELING ABOUT 70MP ON HIGHWAY AND DID HEAR A NOISE. DRIVER'S REAR TIRE TREAD SEPARATED. FIRESTONE WILDERNESS #AT P235/75R15. HE TOOK VEHICLE TO THE DEALERSHIP.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- NORTHFIELD, MI
ORIGINAL EQUIPMENT WITH FORD, EXPLORER 1997, P23575R15, DOT VD. CONSUMER OWNED VEHICLE FOR 3 DAYS WHEN TIRE TREAD SEPARATED. CONSUMER REPLACED TIRE AT HIS OWN EXPENSE IN 1997. CURRENTLY, WITH THE FIRESTONE RECALL ,MANUFACTURER REFUSED TO REIMBURSE CONSUMER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- ANTICOCH, TN
PE00020; BOUGHT USED A 1997 FORD EXPLORER, TIRES P23575R15, DOT W2. ALL TIRES HAVE CRACKS FORMING AROUND THE TREAD AND THE SIDEWALL WHICH INDICATES TREAD SEPARATION. FIRESTONE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE