1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,580 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- KEVIL, KY
PE00020; 1997 EXPLORER, TIRE SIZE P25570R16, DOT # W2CU1PX. DRIVER'S REAR TIRE BEGAN PEELING APART WHICH MAY HAVE CAUSED THE TREAD TO SEPARATE. CONSUMER HAS THE TIRES IN THE GARAGE. FIRESTONE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- OCEAN PINES, MD
PE00020 ; ORIGINAL TIRES ON A FORD EXPLORER 1997, P25570R16 109S M+S, W2CUITX087.ALL 4 TIRES CRACKED. TOOK VEHICLE TO MECHANIC, AND THEY SUGGESTED CONSUMER REMOVE TIRE. *AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- POTOMAC, MD
PEOOO20; ORIGINAL TIRE ON A 1997 FORD EXPLORER P22575R15. AT LEAST TWO TIRES ARE CRACKING AROUND WERE THE TREAD MEETS THE TIRE BODY.*AK THE TIRES ARE FIRESTONE WILDERNESS AT MADE IN CANADA AND ARE NOT ON RECALL. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- WASHINGTON, VT
WHILE DRIVING AT 35 MPH RIGHT REAR FIRESTONE, WILDERNESS/HT, 255/70R16 DOT, VMCU25570R TIRES BLEWOUT, CAUSING A FISHTAIL, BUT CONSUMER MAINTAINED CONTROL. FIRESTONE, AND FORD HAVE BEEN CONTACTED.*AK THE CONSUMER WAS INJURED DUE TO THE FAULTY TIRE. *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- PATASKALA, OH
THE FOUR TIRES DID NOT FAIL AS I REPLACED THEM WHEN I NOTICED A CONTINUAL CRACK AROUND THE ENTIRE TIRE, ON BOTH SIDES OF EACH TIRE, WHICH INDICATED THE POSSIBILITY OF TIRE TREAD SEPARATION. I SHOWED THIS TO TWO DIFFERENT FIRESTONE STORES AND ONE FORD DEALER AND THEY SAID THAT THEY COULD NOT REPLACE MY TIRES UNDER THE RECALL BECAUSE THE TIRES ON MY VEHICLE DID NOT HAVE THE CODE ON THEM TO MEET THE RECALL CRITERIA. WHAT CAN I DO?( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
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1997 FORD EXPLORER- ROCHESTER HILLS, MI
ALL OUR TIRES HAVE A SMALL "SEPARATION" LINE AROUND THE CIRCUMFERENCE OF THE TIRE, ACCORDING TO FIRESTONE'S AUTHORIZED DEALER, BELLE TIRE. BECAUSE OUR SPECIFIC TIRES WERE NOT PART OF THE INITIAL RECALL BY FIRESTONE, BELLE TIRE TRIED TO CONTACT FIRESTONE TO GET A DETERMINATION AS TO WHAT TO DO ABOUT OUR TIRES. THAT WAS THREE WEEKS AGO. BELLE TIRE AND US HAVE BEEN UNABLE TO CONTACT ANY DECISION MAKERS AT FIRESTONE-WE KEPT RUNNING INTO DEAD ENDS, EVEN THOUGH WE TRIED NUMEROUS PHONE NUMBERS AND 2 EMAILS, LAST WEEK, WE READ IN OUR LOCAL PAPER ABOUT ANOTHER PERSON WHO HAD OUR TYPE OF TIRES WHERE FIRESONE SAID THEY WERE OKAY AND THEN 2 WEEKS LATER, THE TIRES RUPTURED CAUSING AN ACCIDENT. THOSE TIRES WERE MADE AT FIRESONE'S CANADIAN PLANT, AS WERE OURS. WHILE THE LINES AOF SEPARATION ARE SMALL CURRENTLY, THEY ARE ABOUT 3/8 INCH BELOW THE TREADLINE AND ARE PRESENT AROUND THE ENTIRE CIRCUMFERENCE OF EACH TIRE. WE ARE VERY CONCERNED THAT THEY WILL EVENTUALLY PEEL AWAY FROM THE REST OF THE TIRE AND ARE LIMITING OUR DRIVING UNTIL WE HEAR DEFINITIVELY FROM FIRESTONE AS TO THE SAFETY OF THESE TIRES. THANK YOU FOR YOUR CONSIDERATION.( DOT NUMBER: VNHL 1PY TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- CHAPPELL HILL, TX
I FELT A WOBBLE WHILE DRIVING. STOPPED AT GAS STATION AND FOUND THAT A CHUNK OF TREAD WAS MISSING FROM THE TIRE ON THE OUTSIDE EDGE OF THE TREAD. IT WAS A PATCH ABOUT 4" IN DIAMETER, AND LEFT TWO STEEL BELTS EXPOSED. I TOOK TIRE TO FIRESTONE ON 8/5/00, WHERE I WAS TOLD THAT THERE WAS NO PROBLEM WITH WILDERNESS AT TIRES- JUST BAD PRESS. THEY TRIED TO CHARGE ME $100+ FOR REPLACEMENT, AS A ROAD HAZARD INCIDENT, AND WHEN I COMPLAINED THEY REDUCED THE CHARGE. I DID NOT INSTALL THE NEW TIRE, BUT LEFT MY OLD SPARE IN PLACE, WHICH WAS ALSO DATE CODE W2. THAT TIRE HAD COMPLETE TREAD SEPARATION ON 8/31/2000 WHICH I HAVE SEPARATELY REPORTED ON ANOTHER VOQ. THE OTHER TIRE WAS ALSO OF SAME DATE CODE WITH EXACTLY SAME DOT NUMBER. WHEN I MADE THE OTHER REPORT I MENTIONED THE 8/5/00 INCIDENT, AND INCORRECTLY REPORTED IT TO BE A VD DATE CODE. I JUST FOUND FIRESTONE RECEIPT WHICH SHOWS THE FIRST FAILURE LIKE THE SECOND WAS WITH DOTW2HL1PY416 TIRE. WHEN I CONTACTED FIRESTONE ABOUT DAMAGE TO MY CAR CAUSED BY THE TIRE FAILURE, THEY ASKED ME TO SHIP THE DEFECTIVE TIRE AND ALL THE PIECES I COLLECTED OFF THE STREET TO THEM. SHOULD I DO SO?( DOT NUMBER: W2HL1PY416 TIRE SIZE: P235-75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- MIDLAND, MI
I FEEL THESE TIRES ARE UNSAFE, PER MY AUTO MECHANIC AND SHOULD BE REPLACED AT NO COST TO ME. THEY ARE WEARING BADLY.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- LIVONIA, MI
MY HUSBAND, EUGENE, ON 08/07/00 HAD THE LEFT REAR TIRE BLOW OUT ON THE HIGHWAY GOING APPROXIMATELY 55-60 MPH. THE NEXT DAY WE HAD ALL FOUR 4 TIRES REPLACED AT DISCOUNT TIRE CO., INC. WE WERE NOT AWARE OF A RECALL UNTIL THE NEXT DAY. THE TIRES IN QUESTION WERE FIRESTONE WILDERNESS P235/75R-15. THE VEHICLE WAS ORIGINALLY PURCHASED FOR ME BY OUR SON, STEVEN E. SAKOWSKI ON THE FORD MOTOR CO. EMPLOYEES "B LOT" AND I PURCHASED IT FROM HIM AFTER 30 DAYS WERE UP. WE WANT TO REGISTER THE INCIDENT WITH YOU SO THAT IF IN THE FUTURE THERE IS A RECALL WE WILL BE ON RECORD. THANK YOU, DOLORES G. SAKOWSKI( DOT NUMBER: W2DOT TIRE SIZE: P235/75R-1 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- MIAMI, FL
DURING REGULAR DRIVING MY TIRE EXPLODED AND FELL APART( DOT NUMBER: TIRE SIZE: 235 75 R15 )
Source: NHTSA WEB SITE