2020 FORD EXPLORER Complaints
View complaints related to 2020 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2020 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD EXPLORER- MIDDLETOWN, DE
TRANSMISSION SHIFTS ERRATICALLY, HARD SHIFTS, AND TWICE PRESS THE ACCELERATE AND VEHICLE DOES NOT MOVE.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- MIDDLETOWN, DE
I HAVE RECEIVED A AUTO HOLD SYSTEM FAULT MESSAGE ON MY CLUSTER. THE DEALER IS UNABLE TO REPLICATE OR PRODUCE ANY FAULT CODES. THIS IS PART OF THE BRAKING SYSTEM.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- MIDDLETOWN, DE
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- LACEY, WA
WHEN SWITCHED TO REVERSE, THE SCREEN TURNS BLUE AND SAYS REAR PARKING ASSIST DISABLED.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- LAKE GEORGE, NY
I TOOK MY CAR TO THE BANK AND PARKED IN THE PARKING LOT AND WHILE I WENT TO THE ATM I LEFT THE CAR RUNNING I WASN'T AWAY FROM THE CAR FOR MORE THEN THREE MINUTES AND WHEN I GOT BACK IN THE CAR IT STARTED SPUTTERING AND THEN JUST SHUT OFF. I TRIED TO START IT BACK UP BUT UPON DOING SO THE VEHICLE WOULDN'T TURN OVER. THE ENGINE SOUNDED LIKE IT WANTED TO TURN OVER BUT WOULDN'T. I TRIED THIS A BUNCH OF TIMES UNTIL THE TOW TRUCK ARRIVED( ABOUT AN HOUR) BUT EVERY TIME THE VEHICLE STILL WOULDN'T TURN OVER. JUST CONTINUED TO MAKE THE ENGINE NOISE THEN WOULD SHUT OFF.
Source: NHTSA WEB SITE -
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2020 FORD EXPLORER- YUKON, OK
HAVE HAD THE VEHICLE FOR ABOUT 4 MONTHS. IT ISN'T DRIVEN VERY MUCH. RECENTLY STARTED TO NOTICE THAT WENT SLOWING DOWN IT DOWNSHIFT VERY ROUGHLY FROM 35 TO 20 MPH. ABOUT 2300 MILES ON THE VEHICLE AND THEY ALREADY SAID THAT THEY NEEDED A NEW TRANSMISSION AND VALVE BODY. THEY SAID THAT IT WOULD BE COVERED BY WARRANTY BUT IT'S ODD THAT PRETTY MUCH A BRAND NEW VEHICLE THAT'S NOT DRIVEN OFTEN AND THAT IT'S ALREADY NEEDING A LARGE SCALE REPLACEMENT TO NOTHING I'VE DONE WRONG.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- SANTA ANA, CA
THIS TRUCK HAS A FEW DIFFERENT ISSUES ON AND OFF ISSUES 1. THE REVERSE CAMERA STOPS WORKING TURNS BLUE WHEN TRYING TO REVERSE 2. ALL MY WARNING SENSORS STOP WORKING GOING REVERSE OR FORWARD WHEN TRYING TO PARK THERE'S EVEN TIMES WHEN I'M DRIVING AND I GET A WARNING THAT MY SENSOR ARE NOT WORKING TO REFER TO MANUAL 3.MY CAR CAR HAS AN AUTO SHUT OFF WHEN ON A RED LIGHT FOR SOME REASON THIS IS NOT WORKING I GET THE SYMBOL ON DASH BOARD BUT IS CROSSED WITH A LINE 4. WHEN DRIVING AND I STEP ON GAS THE RPM STAY HIGH LIKE IF THE ENGINE OR TRANSMISSION IS TRYING TO CATCH UP 5. WHEN DRIVING OR YOU STEP ON GAS HEAVILY I GET A ROTTEN EGG SMELL OR SEWER TYPE SMELL IN CABIN NOT A PLEASANT SMELL I'M CONSTANTLY KEEP HAVING THIS ISSUES ON AND OFF WILL NEED TO FIND OUT IS FORD IS GONNA FIX THIS ISSUES THEY KEEP GIVING ME THE RUN AROUND THAT THERE'S NO WORKER RIGHT. NOW
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- POCATELLO, ID
THIS PARTICULAR PROBLEM HAS OCCURRED ON MORE THAN ONE OCCASION, MOST RECENTLY TODAY (JANUARY 30, 2021). WHILE DRIVING AND THEN ACCELERATING, THE CAR SPUTTERED AND ALMOST DIED. WE WERE PULLING INTO ONCOMING TRAFFIC AND NEEDED TO ACCELERATE. WE PUSHED ON THE ACCELERATOR AND THE CAR MADE A SOUND AS IF IT WOULD SPEED UP, INSTEAD IT STALLED. (A MESSAGE FLASHED ON THE SCREEN, BUT IT WAS TOO QUICK FOR ME TO READ.) WE WERE ALMOST HIT BY A CAR BEFORE WE WERE ABLE TO PULL INTO A PARKING LOT. WE TURNED OFF THE CAR AND DROVE AROUND FOR A FEW MINUTES. WE WENT TO PULL BACK OUT ONTO THE STREET AND ACCELERATE WHEN IT SPUTTERED AND STALLED. WE TURNED THE CAR OFF AND SAT. WE WERE LUCKY WE WERE NOT ON A HIGHWAY OR BUSIER STREET.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- CHARLESTON, SC
I HAVE A 2020 EXPLORER LIMITED EDITION, WITH JUST OVER 10,000 MILES. SINCE I GOT IT, I NOTICED THAT SHIFTING FROM 2-4 GEAR WAS PRETTY ROUGH, AND JERKY. ABOUT 2 MONTHS AGO, I LEFT THE DRIVEWAY, HEARD A THUD WHEN I PUT IT IN D, AND IT DIDN'T MOVE. I HIT THE GAS HARDER, AND IT MOVED, BUT WOULD NOT LEAVE 1ST GEAR. GOT A CHECK ENGINE LIGHT. TURNED IT OFF, WAITED A WHILE, TRIED IT AGAIN, AND IT DROVE FINE, BUT CHECK ENGINE LIGHT WAS STILL ON. THE CAR DROVE FINE FOR A COUPLE OF WEEKS. THE CHECK ENGINE LIGHT WENT OFF THE NEXT DAY. 2 WEEKS LATER, I TOOK IT OUT OF THE DRIVE, PUT IT IN DRIVE AND AGAIN, IT WOULDN'T LEAVE FIRST GEAR. PUT THE CAR BACK IN THE GARAGE, WAITED A WHILE, AND IT WAS FINE. CALLED THE DEALER, AND SCHEDULED AN APPT BECAUSE I CAN'T HAVE THESE SERIOUS ISSUES CONTINUE. MY CONCERN WAS THAT THEY WON'T BE ABLE TO DUPLICATE THE ISSUE, AND JUST SEND ME ON MY WAY. NEEDLESS TO SAY, THEY RAN SEVERAL DIAGNOSTICS TESTS, AND FOUND SOME ISSUES/CODES. THEY PERFORMED A PINPOINT TEST TRACE AND FOUND CODES P062C, P2242. THEY THEN PERFORMED TSB 20-2217 AGAIN, AND THE CODES WERE CLEAR. FOR A SHORT TIME AFTER, THE JERKINESS IN THE SHIFTING OF THE GEARS WENT AWAY, HOWEVER THAT HAS SINCE RETURNED. STOPPING AND STARTING, AND DRIVING ESPECIALLY IN NEIGHBORHOODS, IS VERY FRUSTRATING. IT IS UNCOMFORTABLE TO SAY THE. LEAST, THE VERY AGGRESSIVE SHIFTING, AND JERKING OF THE VEHICLE AT LOW SPEEDS. I HAVE NOT YET HAD THE SAME ISSUE WHERE THE VEHICLE REFUSED TO CHANGE GEARS, OR WAS STUCK WITHOUT MOVING, HOWEVER THE TRANSMISSION AS A WHOLE IS VERY PROBLEMATIC, AND SOMEWHAT SCARY TO DRIVE.
Source: NHTSA WEB SITE -
2020 FORD EXPLORER- KANSAS CITY, MO
THE TRANSMISSION IS NOT FUNCTIONING CORRECTLY. WHEN SHIFTING FROM SECOND TO THIRD AND THIRD TO SECOND, THE ENGINE REVS HIGH. THE CAR THEN JOLTS FORWARD WHEN MOVING BACK INTO SECOND GEAR CAUSING SAFETY CONCERS.
Source: NHTSA WEB SITE