1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,580 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- GRAND PRAIRIE, TX
ALTHOUGH MY TIRES WERE NOT PRODUCED IN DECATUR, I NOTICED A DISTURBINGLY LOUD NOISE SHORTLY AFTER THE VEHICLE PURCHASE. THERE WAS A SERVICE BULLETIN ISSUED, BUT NOT FOR THAT PARTICULAR TIRE. THE NOISE HAS GOTTEN LOUDER AND THE TIRES FEEL "MUSHY" WHEN DRIVING ON THE HIGHWAY, EVEN THOUGH PROPERLY INFLATED. I'VE CONTACTED OUR FORD DEALERSHIPS RE: REPLACEMENT, BUT THEY CANNOT ASSIST. HAVE CONTACTED FIRESTONE AND AM WAITING FOR AUTHORIZATION OR DENIAL.( DOT NUMBER: )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- SAN ANTONIO, TX
TIRES ARE WILDERNESS, BUT NOT PART OF THE RECALL. LEAST TWO OF THESE TIRES ARE RESPONSIBLE FOR ACCIDENTS IN SOUTH TEXAS IN THE PAST YEAR, ONE WHICH LEFT A WOMAN A QUADRAPLEGI WHY ARE THESE WILDERNESS TIRES NOT MADE AT THE DECATER PLANT PART OF THE RECALL????
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- OMAHA, NE
FIRESTONE/FORD NEED TO BE HELD ACCOUNTABLE FOR ALL SIZED TIRES NOT JUST THE 15 INCH TIRES. WE HAD OUR 16 INCH TIRES CHECKED BY THE FORD DEALERSHIP AND HERE ARE THERE COMMENTS ABOUT EACH TIRES: LR TIRE BAD WEAR ON OUT SIDE TREAD, RR TIRE HAS CHOPPY TREAD, RF TIRE LOW SPOT IN THE MIDDLE OF THE TIRE, LF ALSO HAS LOW SPOT IN THE MIDDLE. THIS VEHICLE HAS LESS THAN 38,000 MILES AND THESE TIRES ARE USED FOR NORMAL DRIVING, THEY SHOULD NOT HAVE ALL OF THESE PROBLEMS. PLEASE RECOGNIZE THAT FIRESTONE/FORD NEED TO BE HELD ACCOUNTABLE FOR SHODDY CRAFTMANSHIP AND IT IS NOT LIMITED TO THE 15 INCH TIRES. HOW MANY PEOPLE NEED TO LOSE THEIR LIVES BEFORE IT IS REALIZED THAT THE MANUFACURE HAS ROLLED OUT TIRES THAT ARE NOT MADE TO WITHSTAND NORMAL WEAR AND TEAR?( DOT NUMBER: TIRE SIZE: P255/70R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- SAVANNAH, GA
THE ORIGINAL FIRESTONE WILDERNESS AT P235/75R15 TIRES ON THE VEHICLE EXPERIENCED CRACKING, DEALERSHIP SAID IT WAS DRY ROT SYMPTOMS, TIRES NOT INCLUDED IN RECENT RECALL. *MJS
Source: CONSUMER LETTER -
1997 FORD EXPLORER- BELLEVUE, IA
EXPERIENCING ON GOING PROBLEM WITH VEHICLE BRAKE SYSTEM; 1. ABS LIGHT REMAIN ON, AND 2. REAR ROTORS WEAR EXCSSIVELY. FAULTY BRAKE SENOR HAVE BEEN REPLACE /REPAIRS ON FOUR OCCASION BY DEALER AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS:
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 FORD EXPLORER- CARROLLTON, TX
TREAD BEGAN TO SEPARATE BUT TIRE DID NOT DEFLATE. TIRE WAS REPLACED AT FIRESTONE DEALER UNDER PREVIOUSLY PURCHASED "ROAD HAZARD' WARRANTEE AT 50% COST. WE WERE NOT AWARE OF ANY RECALL AT THIS TIME. PLEASE INCLUDE OUR DATA TO SUPPORT INCLUSION OF THESE (WILSON, NC PLANT) TIRES IN AN EXPANDED RECALL. THANK YOU.( DOT NUMBER: W2HL1PY097 TIRE SIZE: 235 75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- ELLICOTT CITY, MD
SUSPECT DAMAGE RELATED TO RECALL. TIRE MADE IN CANADA. CRACKS IN VALLEYS OF TREAD. SMALL CRACKS AROUND SIDEWALL - ALL TIRES SIMILAR. REPORTED TO FIRESTONE 3 WEEKS AGO AND THEY INDICATED OXIDATION THEN SHOWED ME 4 OTHER TIRES THAT DID NOT HAVE SIMILAR CRACKS, EXPLAINING THIS WAS NORMAL. 8/26 FIRESTONE DEALER (COLUMBIA, MD) AGREED TO REPLACE, BUT HAD TO ORDER.( DOT NUMBER: TIRE SIZE: 255R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- BRANDON, MS
A SMALL PORTION OF THE TREAD HAD SEPARATED FROM THE TIRE, REPLACED IT.( DOT NUMBER: W2HL TIRE SIZE: 235/75-15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- HOUSE SPRINGS, MO
ON THE NIGHT OF WEDNESDAY MAY 5TH 1999 I WAS TRAVELING HOME ON INTERSTATE HIGHWAY 44 IN THE LEFT LANE AT 70 MPH. ALL OF THE SUDDEN I HEARD A LOUD NOISE. IT SOUNDED LIKE THE REAR HATCH OF MY FORD EXPLORER HAD BLOWN OPEN. I SOON DISCOVERED THAT MY LEFT REAR TIRE HAD EXPLODED. LUCKILY I QUICKLY MADE IT OVER TO THE SHOULDER WITHOUT INCIDENT.( DOT NUMBER: TIRE SIZE: P2557R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- CULLMAN, AK
TIRES DID NOT FAIL BUT DEVELOPED CRACKS AROUND SIDEWALL WHERE TREAD ATTATCHES( DOT NUMBER: W2HL 1PY TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE