1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,580 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- LEESBURG, VA
I FILLED THIS FORM OUT PREVIOUSLY CONCERNING THESE TIRES. THE PROBLEM IS THAT THE TREAD IS SEPERATING FROM THE SIDEWALL ON BOTH REAR TIRES. I HAD ALL FOUR TIRES REPLACED AT MY OWN EXPENSE FOR SAFETY REASONS. THE TWO REAR TIRES, IN ADDITION TO THE TREAD SEPERATION PROBLEMS, HAVE LARGE "BLISTERS" OR "BUBBLES" IN THE INTERIOR OF THE TIRE. ONE MEASURES APPROXIMATELY THREE INCHES ACROSS, AND ONE-HALF INCH HIGH. THE OTHER MEASURES APPROXIMATELY TWO INCHES ACROSS, AND ONE-HALF INCH HIGH. THESE 16-INCH WILDERNESS AT TIRES ARE DEFECTIVE, AND OTHERS, AND NEED TO BE RECALLED( DOT NUMBER: W2CU1PX217 TIRE SIZE: P25570R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- LOS ANGELES, CA
PE 00 020/ TIRES TREAD SEPARTION: VEHICLE EXPERIECED A RIGHT REAR TIRE SEPARATION WHILE TRAVELING AT HIGHWAY SPEED OF 65-70 MPH IN A FORD, EXPLORER, ORIGINAL EQUIPMENT, P235/75R15, AND DOT#VNHL. NO INJURIES REPORTED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK THE CONSUMER STATES THAT THERE WAS PROPERTY DAMAGE DONE TO THE VEHICLE, THE DOT#VNHL. *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- YORKTOWN HEIGHTS, NY
WHILE TRAVELING ON HIGHWAY AT 55-60 MPH AND WITHOUT ANY INDICATION TIRE HAD A BLOWOUT . *AK THE TIRE WAS SHREDDED WITH THE BELT BEING TOTALLY SEPARATED. THE TIRE WAS NOT ON RECALL. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- MANASSAS, VA
PE00-020; WILDERNESS AT 1000 MILES, ORIGINAL EQUIPMENT WITH FORD, EXPLORER 1997, P235/75R15, AND DOT W2HL. WHILE DRIVING AT 60-70 MPH SUDDENLY REAR RIGHT TIRE BLEWOUT ,SOME OF THE OUTER TREAD CAME OFF. CONSUMER WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. CONSUMER TOOK TIRE TO FIRESTONE/ MERCHANT DEALER, BUT DEALER DID NOT REPLACE TIRE OR ASSIST. CONSUMER WAS TOLD IT WAS NORMAL OCCURRENCE. *AK DOT VD ARE BEING RECALLED AND THE CUSTOMER'S BLOWN OUT TIRES HAS DOT CODE W2HL. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- JACKSONVILLE, FL
TIRE SEPARATION AT INTERSTATE HIGHWAY SPEED. WE HEARD NOISES AT FIRST WE MISTOOK FOR ROAD DEBRIS. IN FACT, IT WAS THE RUBBER SEPARATING FROM THE TIRE. FORTUNATELY, THE TIRE DID NOT BLOW OUT COMPLETELY WHILE WE WERE ON THE INTERSTATE. WE STOPPED AT THE NEXT EXIT. THE AIR COULD BE HEARD HISSING AS IT RAPIDLY DEFLATED THE TIRE. WE HAD THE TIRE REPLACED AT A TIRE DEALER IN THAT AREA (STATESVILLE, NC) UNDER BRIDGESTONE/FIRESTONE LIMITED WARRANTY CLAIM NUMBER 7722731 AT A PRORATED PRICE. THE TIRE HAD 9/32 TREAD AT TIME OF CLAIM. REPLACEMENT TIRE IS ALSO A WILDERNESS A/T.( DOT NUMBER: W2HLIPY107 TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
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1997 FORD EXPLORER- FOLEY, AL
RIGHT REAR TIRE DISINTEGRATED. FIRESTONE DEALER IN VICKSBURG, MS OFFERED NO IN FORMATION THAT THESE TIRES WERE PROBLEM PRONE, NOR DID THEY ALLOW TIRE WEAR CREDIT TOWARD THE REPLACEMENT TIRE( DOT NUMBER: UNK TIRE SIZE: 23575R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- DUNKIRK, NY
I FEEL THAT A RECALL ON ALL FIRESTONE TIRES IS NECESSARY DUE TO DESIGN FLAWS AND NOT WHERE THEY WERE MADE. IT IS AN EXCUSE BY FIRESTONE TO CHOOSE A SINGLE PLANT FOR A MAJOR DESIGN FLAW THAT WILL TAKE MORE LIVES.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- CLEARWATER, FL
ROAD NOISE GOT SO LOUD THAT WALKER FORD TOLD ME TO GET NEW TIRES( DOT NUMBER: W2???? TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- EDWARDS, CA
I HAD THREE TIRE FAILURES FROM 29 JUNE THRU JULY 22 2000. THE FIRST FAILURE WAS AT APPROXIMATELY 35000 MILES, ON THE RIGHT FRONT. THE TIRE DEALER STATED THERE WAS A HOLE BUT HE COULD NOT IDENTIFY THE CAUSE. THE SECOND FAILURE WAS ON 19 JULY AND THE LEFT FRONT TIRE BLEW AT APPROXIMATELY 60MPH. THE TIRE SHREDDED AND HAD TO BE REPLACED $94.03). I HAVE THE RECEIPT. THE THIRD WAS ON 22 JULY 2000 ON THE RIGHT REAR. THE TIRE WAS FLAT IN THE MORNING. I HAD IT REPAIRED AT THE SAME PLACE I BOUGHT THE OTHER ONE. I AM 59.5 YEARS OF AGE AND HAVE BEEN DRIVING AND OWNING CARS SINCE I WAS 16. I HAVE NEVER HAD SUCH TIRE PROBLEMS BEFORE AND I FIND IT IMPOSSIBLE TO BELIEVE THAT THESE TIRES SHOULD NOT BE INCLUDED IN THE RECALL. THERE HAS TO BE SOMETHING WRONG WITH THE TIRES FOR THIS TO HAPPEN. THEASE ARE NOT CHEAP TIRES!( DOT NUMBER: W2CU1PX496 TIRE SIZE: P255/70R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- TRYON, OK
THE TIRES WERE FACTORY INSTALLED TIRES, VEHICLE BOUGHT AT 26,000 MILES, AT 31,900 MILES THE FRONT TIRES DEVELOPED FLAT SPOTS AND WERE NOT SAFE TO OPERATE. ON SATURDAY 8/7/1999 I REPLACED THE FRONT TIRES WITH ANOTHER STYLE OF FIRESTONE TIRES. THE SAME AFTERNOON I HAD A BLOWOUT ON THE RIGHT REAR. SO MONDAY 8/9/1999 I REPLACED THE BLOWN OUT TIRE AND THE REMAINING ORIGINAL REAR TIRE. THE FACTORY TIRES WERE NOT FROM THE DECATUR PLANT BUT WERE JUST AS DEFECTIVE AND UNSAFE. THE TIRES SHOULD HAVE LASTED LONGER THAN 31,900 MILES. I ASK FOR AN ADJUSTMENT FROM THE DEALER AND GOT NONE! I HAD TO REPLACE ALL 4 TIRES AT MY EXPENSE WHICH WAS NOT RIGHT. I DEMAND REIMBURSEMENT FOR THE 4 TIRE REPLACEMENT.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE