2020 FORD EXPLORER Complaints

STRONG JERKING WHEN SLOWING FOR CORNER OR STOP SIGN...SUDDEN ABRUPT DOWNSHIFTING. TRANSMISSION FAILURE AT 8,500. TOLD THAT A RING OR CLIP IN THE TRANSMISSION HAD BROKEN, ALLOWING SOME PARTS TO MOVE FORWARD. CURRENTLY WAITING FOR A COMPLETE TRANSMISSION REPLACEMENT, BUT TRANSMISSIONS ARE EVIDENTLY BACK-ORDERED. *TR

HAS HAPPENED TO ME A FEW TIMES. FOOT ON BRAKE, PUT THE CAR IN GEAR AND IT STARTS ROLLING. BRAKE PEDAL WON'T DEPRESS ANY FURTHER, BUT IT DEFINITELY WAS NOT ALL THE WAY IN, ALMOST LIKE IT WAS LOCKED OR SOMETHING. ONLY WAY TO GET IT TO STOP IS TO PUT IT BACK IN PARK OR NEUTRAL AND LET OFF THE BRAKE. *TR

DRIVER DOOR AND WINDOW VIBRATING WHEN REAR WINDOWS ARE ROLLED DOWN IN EXCESS OF 40 MPH. *TR

MY 2020 FORD EXPLORER WHICH I PURCHASED A WEEK AGO AND IS EQUIPPED WITH HANKOOK KINERGY GT TIRES HAS ME ALL OVER THE ROAD WHEN TRAVELING ON THE FREEWAY AT SPEEDS ABOVE 55 MILES PER HOUR ON STRAIGHT AWAYS ALONG WITH CURVES. IT IS DANGEROUS BECAUSE WITH SHORT NOTICE THE VEHICLE WILL DRIFT TO THE LEFT OR RIGHT BECAUSE OF THE QUALITY OF THE TIRES, UPON FURTHER INVESTIGATION IT APPEARS THAT MANY OTHERS THAT HAVE VEHICLE'S WITH THESE TIRES EXPERIENCE BLOW-OUTS, UNEVEN WEARING, AND COMPLAINTS ABOUT RIDE QUALITY. *TR

I WAS DRIVING TO WORK AND SUDDENLY HEARD A STRANGE SOFT REPETITIVE NOISE. THERE WERE NO INDICATOR LIGHTS/WARNINGS ON THE DASH. I WAS GOING APPROXIMATELY 40 MPH AND THANKFULLY DECIDED TO PULL OVER INTO THE SERVICE LANE. THE VEHICLE STRUGGLED TO PULL OVER AND THEN STOPPED MOVING. AN ENGINE MALFUNCTION INDICATOR LIGHT THEN CAME ON. THE VEHICLE WAS TOWED BY THE DEALERSHIP. I WAS TOLD LATER THAT DAY THAT THE ENGINE WAS END OF LIFE, IN OTHER WORDS, DEAD. MY 2020 EXPLORER HAD 7,038 MILES. I FINALLY GOT MY SUV BACK 1 MONTH LATER. *TR

WHILE I WAS DRIVING ON THE INTERSTATE, IN THE LEFT MOST LANE, THERE WAS ROAD ON THE SIDE OF THE ROAD SIGHTED AHEAD THAT WAS EXTENDING INTO THE LEFT LANE I WAS TRAVELING IN. TO AVOID THE UPCOMING LANE INFRINGEMENT, I NEEDED TO ACCELERATE TO CHANGE LANES TO THE RIGHT OF ME. I HAD PLENTY OF ROOM TO EXECUTE EVASIVE MANEUVERS; THE 2020 EXPLORER ST HOWEVER, DID NOT ALLOW ME TO CHANGE LANES AND INSTEAD APPLIED THE BRAKES AND FROZE MY ABILITY TO STEER - ALMOST CAUSING AN ACCIDENT. THIS HAS HAPPENED TWICE ON THE INTERSTATE. I TOOK THE VEHICLE TO FORD - NO EXPLANATION/CANNOT FIND A PROBLEM. THE VEHICLE ALSO UNEXPECTEDLY BREAKS WHEN NOTHING IS NEAR IT. THIS ALSO HAPPENS IN REVERSE. THE CAR WILL NOT LET ME REVERSE OUT OF MY GARAGE - NOTHING IS ANYWHERE NEAR IT!!! I HAVE TO TURN THE CAR OFF AND RESTART IT TO CLEAR ITS SENSORS. NOTHING IS THERE!!! I HAVE HAD THE CAR ABOUT 7 MONTHS AND ONLY HAVE ABOUT 2000 MILES ON THE CAR. I'M AFRAID TO DRIVE IT AND WANT TO RETURN IT. THE SENSORS ARE OBVIOUSLY MALFUNCTIONING. THE VEHICLE WILL NOT REMEMBER SEAT SETTINGS OR MIRROR SETTINGS. IT ALSO INADVERTENTLY CHANGES THE SEAT LOCATION WHILE GOING FROM PARK TO DRIVE OR SITTING AT A LIGHT AND PUSHES IT ALL THE WAY FORWARD RAMMING MY KNEES/LEGS INTO THE DASH.... IT WILL NOT STOP GOING FORWARD UNLESS I TURN THE VEHICLE COMPLETELY OFF. THIS IS DEFINITELY A MALFUNCTION. I HAVE TAKEN IT TO FORD DEALER SERVICE - THEY CANNOT FIND A PROBLEM. *TR

PERIODICALLY, AFTER STARTING THE VEHICLE, AND SELECTING A GEAR (EITHER DRIVE OR REVERSE), I EXPERIENCE A "HARD BRAKE" WHERE I CANNOT PRESS DOWN THE BREAK PEDAL BUT THE VEHICLE WILL BEGIN TO ROLL. THE VEHICLE WILL CONTINUE TO ROLL AND I CANNOT USE THE BRAKE PEDAL (THEREFORE I CANNOT STOP). THE ONLY SOLUTION I HAVE FOUND IS TO SWITCH THE VEHICLE TO PARK, TURN OFF THE VEHICLE, AND TURN BACK ON THE VEHICLE. THIS HAPPENS APPROXIMATELY 2 TIMES PER MONTH. THE 2020 FORD EXPLORER USES AN ELECTRIC BRAKE BOOSTER, AND I BELIEVE IT MAY BE A CALIBRATION ISSUE UPON IGNITION/VEHICLE START UP. IF IT DOES NOT CALIBRATE PROPERLY, THE BRAKES WILL NOT WORK. THIS IS A COMMON ISSUE, AND THERE IS A THREAD AT THE EXPLORER FORUM WITH VARIOUS MEMBERS EXPERIENCING THIS SAFETY ISSUE. YOU CAN FIND THE THREAD, AND STATEMENTS FROM OTHERS, AT THE BELOW WEBPAGE: HTTPS://WWW.EXPLORERFORUM.COM/FORUMS/THREADS/BRAKE-ISSUE.483026/ *TR

SINCE WE HAVE PURCHASED THE SUV IT HAS ON MULTIPLE OCCASIONS FLASHED CROSS TRAFFIC SYSTEM FAULT, BLIND SPOT SYSTEM FAULT, AC SHUTS OFF, AND THE WINDOWS WILL NOT ROLL DOWN. HAVE TAKEN TO THE DEALERSHIP TWICE, ONCE THEY CHARGED THE BATTERY, THE LAST TIME THEY RESET A MODULE. IT DID IT AGAIN TODAY SO WE WILL HAVE TO TAKE IT BACK. WE HAVE HAD THE PROBLEM HAPPEN WHILE MOVING BUT TODAY WE WERE STATIONARY WHEN IT HAPPENED. *TR

IMMEDIATELY AFTER STARTING VEHICLE (IN GARAGE) AND WHILE IT WAS STILL IN PARK, I SAW WHITE SMOKE RISING UP TO THE DRIVER SIDE VISOR. IT LOOKED AS IF THE SMOKE HAD COME FROM THE DRIVER SIDE WINDOW DEFROSTER VENT. AS A RESULT, I TURNED OFF THE VEHICLE AND WENT TO GRAB THE FIRE EXTINGUISHER. I LET THE VEHICLE SET FOR A COUPLE OF MINUTES AND THEN PULLED IT OUT OF THE GARAGE; HOWEVER, I DID NOT NOTICE ANY MORE SMOKE WHEN I MOVED IT. *TR

CAR GOES INTO DEEP SLEEP AFTER TWO DAYS OF BEING PARKED AND HAS TO BE JUMPED TO START. HAPPENS ON REGULAR BASIS. DEALER UNABLE TO CORRECT PROBLEM AFTER NUMEROUS ATTEMPTS TO REPAIR THE CAR SINCE IT WAS PURCHASED.