2010 FORD EXPLORER Complaints

THE HEADRESTS LEAN SO FAR FORWARD THAT I HAVE TO EITHER LEAN THE BACK OF THE SEAT WAY BACK OR PULL THE HEADREST OUT AS IT IS SO UNCOMFORTABLE I GET A NECK ACHE. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED. *TR

8 DAYS AFTER NEW VEHICLE WAS PURCHASED, I WAS PULLED OVER BY THE SHERIFF FOR NO TAILLIGHTS. THE VEHICLE WAS LATER TAKEN INTO THE DEALER FOR REPAIR AND THEY SAID THE FUSE WAS BLOWN AND THEY REPLACED THE 15AMP FUSE TO THE SMART JUNCTION BOX. ABOUT 50 MILES LATER, A HIGHWAY PATROL DROVE BY AND ANNOUNCED ON THE SPEAKER SYSTEM TO TURN ON THE HEADLIGHTS. I CHECKED AND MY HEADLIGHTS WERE ON, SO I PULLED OVER AND NOTICED THE TAILLIGHTS WERE OUT AGAIN. THE NEXT DAY, THE CAR WAS SERVICED A SECOND TIME AND THEY SAID THEY REPLACED THE BURNED OUT FUSE AGAIN AND DID AN EXTENDED ROAD TEST AND PUT 130 MILES ON THE CAR AND SAID THE TAILLIGHTS ARE WORKING FINE. AFTER 5 DAYS OF BEING WITH THE DEALER SERVICE, WE PICKED UP THE VEHICLE, THE TAILLIGHTS WENT OUT AGAIN AFTER 100 MILES. WE WILL BE IN CONTACT WITH THE DEALER... *TR

WE RENTED A 2011 4X4 EXPLORER FOR A SKI TRIP TO TAHOE. ONCE WE CAME OFF THE PASS, THE RSC LIGHTS CAME ON. THE ANTILOCK AND SLIP LIGHTS ALSO CAME ON. THE CAR LOST ALMOST ALL BRAKING ABILITY ON SNOWY ROADS. IT WAS UNDRIVABLE AND SCARY. THE RENTAL CAR COMPANY RESPONDED IMMEDIATELY AND SENT A NEW VEHICLE OUT TO US GIVEN THE GRAVITY OF THE SITUATION. WE HAD CHAINS ON THE REAR TIRES WHEN THIS HAPPENED. WE HAD 4 KIDS INTHE CAR. HAD THE PROBLEM HAPPENED ON THE PASS, WE COULD HAVE GONE OFF THE CLIFF. WE ALMOST RAN INTO PEOPLE AND A LIGHT POLE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS EXHIBITED A SEVERE FORWARD ANGLE AND WAS CAUSING THE CONTACT TO SUSTAIN SEVERE HEADACHES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 60.

2010 FORD SPORT TRAC SUDDEN ACCELERATION. TWICE. SEPT 2, 2010 I ROLLED TO A STOP AT A STOP SIGN AND LIGHTLY APPLIED THE BRAKE. THE ENGINE BEGAN TO REV AS IF IT WERE IN NEUTRAL. THE ENGINE ENGAGED AND THE CAR LURCHED FORWARD TWICE. I TURNED OFF THE KEY. OCTOBER 11, 2010 I ROLLED TO A STOP AT A STOPLIGHT AND APPLIED THE BRAKE. THE ENGINE BEGAN TO REV AS IF IN NEUTRAL THEN THE ENGINE ENGAGED AND THE CAR LURCHED FORWARD TWICE. I HAD PEOPLE IN THE VEHICLE WITH ME AND THE CAR IN FRONT OF ME MOVED INTO THE INTERSECTION ON THE RED LIGHT TO AVOID BEING REAR-ENDED. THE DEALERSHIP COULD FIND NOTHING WRONG WITH IT. SEVERAL MECHANICS WERE LISTENING TO MY DESCRIPTION AND SAID IT SOUNDED LIKE A THROTTLE OVER-RIDE. *TR

THE 2010 FORD EXPLORER HEADREST PITCHES YOUR HEAD UNCOMFORTABLY FORWARD. FORGET ABOUT WEARING A PONY TAIL, YOUR CHIN WILL TOUCH YOUR CHEST! PLEASE GET FORD TO REPLACE THE HEADREST! THIS IS NOT A COMFORT COMPLAINT, THIS IS A SAFETY ISSUE! *TR

PURCHASED VEHICLE 09/03/2010. DRIVER AND FRONT PASSENGER HEAD RESTS ARE ANGLED FORWARD CAUSING HEAD TO BE TITLED FORWARD AND DOWNWARD. CAUSING SEVERE NECK AND BACK PAIN. NO REPLACEMENTS FOUND. FORD MOTOR COMPANY EMAILED. *TR

I RENTED A 2010 FORD EXPLORER YESTERDAY (1-SEPT-2010) WHILE MY CAR WAS BEING REPAIRED--I IMMEDIATELY NOTICED THAT THE FRONT HEADRESTS ARE DESIGNED SO THEY LEAN FORWARD WAY TOO FAR, HITTING THE BACK OF MY HEAD AND PREVENTING ME FROM SITTING IN A COMFORTABLE DRIVING POSITION. TOTALLY RIDICULOUS! GLAD I ONLY WILL HAVE IT FOR A DAY OR TWO; I WOULD NEVER BUY SUCH A VEHICLE, IT HURTS MY BACK AND NECK. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A TRAFFIC STOP SIGN. THE BRAKES WERE ENGAGED AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT APPLIED HIS FULL BODY FORCE TO THE BRAKE PEDAL REPEATEDLY AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE SAME FAILURE OCCURRED ON A SEPARATE OCCASION. THE CONTACT STATED THE FAILURES WOULD OCCUR AFTER TRAVELING ON THE HIGHWAY FOR A PERIOD OF TWO HOURS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE HEADREST WERE NOT ADJUSTABLE AND VERY UNCOMFORTABLE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE. UPDATED 1/19/2010 UPDATED 01/27/11*JB

HEAD RESTRAINT FORCES HEAD INTO DOWNWARD TILTING POSTURE CAUSING MODERATE TO SEVERE DISCOMFORT AFTER ANY EXTENDED PERIOD OF DRIVING. ONLY SOLUTION FOUND WAS TO REMOVE OR REVERSE HEAD RESTRAINT, OR TO RECLINE SEAT TO SEVERELY RECLINED POSITION. UNSATISFACTORY DESIGN FOR THOSE INDIVIDUALS WITH STRAIGHT POSTURE. VERY POOR DESIGN. *TR