2017 FORD EXPLORER Complaints

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim detached, and duct tape was used to secure the piece into place. No warning lights were illuminated. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure), 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 76,000.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while his son was driving approximately 60-70 MPH, the driver's side door exterior B-Pillar trim, where the keyless entry pad was installed, fractured and partly flew off the vehicle, causing the keyless entry pad to remain illuminated or to blink constantly. The contact stated that the vehicle had experienced an abnormal battery drainage since the failure. The dealer was contacted, and a service appointment was scheduled. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the part for the recall repair would be available by August 2026. The failure mileage was approximately 85,000.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at highway speeds, there was air coming from the driver’s side A-pillar. The vehicle was taken to the dealer where an inspection was performed, and the driver’s side A-pillar trim was replaced. The contact stated that almost three years after the A-pillar trim was replaced, the failure returned. The contact then received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 47,979.

Rear camera view is completely distorted when in use During times of rain, car wash or high humidity

I received recall 24V031 in Feb '24, A pillar defect. I took my vehicle to the Ford dealer and had it inspected in Aug of '24. It was satisfactory at that time. Eight months later, it started rattling and flew off my car as I drove on the interstate. I called the dealer and was told that it was repaired in Aug '24. I explained that it was not repaired, only inspected and given the OK to drive it. I'm still waiting for it to be replaced. I now have an issue with the B pillar notice 25S53. It is loose at the top and will probably detach as I drive down the road. This is a safety hazard to anyone driving behind me. The dealer refuses to remedy either one of these issues.

According to the recall of the a-pilar which can lead to the safety of the road and people on the road. There as yet to be a solution to fix this issue on the ford explorer which leave an open recall. Ford is highly responsible for not finding a remedy to fix this is for the safety of the owner of vehicle and other drivers on the road.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while replacing the windshield wipers, the trim around the front windshield detached. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 98,000.

Recall was published 1/19/24 Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 It's been over two years and Ford is saying the replacement parts are still not available. This is unacceptable.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.