2010 FORD EXPLORER Complaints

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING AT LESS THAN 5 MPH THE CONTACT APPLIED THE BRAKES. YET, THE VEHICLE SURGED FORWARD. THE VEHICLE CRASHED INTO A BUILDING CAUSING FRONT END DAMAGE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED BECAUSE IT WAS STILL ABLE TO BE DRIVEN. THE DEALER HAD NOT BEEN CONTACTED AND THERE HAVE BEEN NO REPAIRS. A POLICE REPORT IS AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 12000.

2010 FORD EXPLORER LIMITED WITH ADJUSTABLE PEDALS. THE BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. WHEN I STEPPED ON THE BRAKE MY FOOT CONTACTED THE ACCELERATOR PEDAL AND THE ENGINE ACCELERATED. WHEN THE BRAKE IS FULLY DEPRESSED IT IS BELOW THE LEVEL OF THE ACCELERATOR PEDAL. IF THE FOOT IS NOT FULLY ON THE BRAKE PEDAL, IT CONTACTS THE ACCELERATOR AND THE CAR JUMPS FORWARD. *TR

THE HEAD RESTS ON OUR 2010 FORD EXPLORER LIMITED HAVE SUCH A SEVERE FORWARD PITCH TO THEM THAT THEY MAKE IT VERY UNCOMFORTABLE TO SIT FOR ANY LENGTH OF TIME. DEALER SAYS NOTHING CAN BE DONE. PRIOR TO PURCHASE WE TEST DROVE NUMEROUS OTHER COMPETITIVE VEHICLES AND DID NOT EXPERIENCE THIS SAME ISSUE. AFTER 11 MONTHS OF OWNERSHIP AND ALMOST 14,000 MILES IT IS BECOMING A SAFETY ISSUE FOR US. I AM SERIOUSLY CONSIDERING REMOVING THE HEAD RESTS AND DRIVING WITHOUT THEM. I HAVE TRIED OTHER WORK AROUNDS, RECLINING THE SEATS TO MAKE THE HEAD REST ANGLE MORE ACCEPTABLE, BUT THIS DEFEATS THE SAFETY OF THE SEAT BELT SYSTEM. I'VE ALSO TRIED RAISING THE HEAD REST TO IT'S MAXIMUM EXTENSION, BUT THAT DEFEATS THE VALUE OF THE HEAD REST. WHAT FORD NEEDS TO DO IS REPLACE THE 2010 HEAD RESTS WITH ONE FROM AN EARLIER MODEL. NHTSA SHOULD FORCE FORD TO RECALL THESE HEAD RESTS AS HAZARDOUS. *TR

THE HEADRESTS FOR THE DRIVER AND FRONT PASSENGER SEATS IN THE FORD EXPLORER 2010 PROTRUDE INTO THE BACK OF THE HEAD AT AN EXTREMELY UNCOMFORTABLE ANGLE. I GET HEADACHES ALL THE TIME IF THEY ARE LEFT IN. THE HEADREST ANGLE IS NOT ADJUSTABLE. THIS IS AN AGENCY FLEET VEHICLE. I CAN'T AFFORD TO RISK A POSSIBLE SAFETY HAZARD BY DRIVING WITHOUT THE HEADRESTS IN PLACE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS WOULD PROTRUDE INTO THE REAR OF THE OCCUPANTS' HEAD AT A STEEP ANGLE. HE WAS UNABLE TO ADJUST THE HEADRESTS WHERE THEY WERE NOT UNCOMFORTABLE AND PROTRUDING INTO THE REAR OF HIS HEAD. THE DEALER WAS UNABLE TO PROVIDE A REPAIR TO CORRECT THE DESIGN FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154 AND THE CURRENT MILEAGE WAS 3,232.

THE FORD 2010 EXPLORER FRONT SEAT HEADRESTS AGGRESSIVELY PUSH THE DRIVERS HEAD FORWARD WHEN SEATED IN A NORMAL UPRIGHT POSITION. NO SEAT OR HEADREST ADJUSTMENT IS AVAILABLE TO CHANGE THIS CONDITION. *TR

I HAVE A 2002 FORD EXPLORER W/APPROX. 120M MILES. MY O/D LIGHT STARTED BLINKING AND I GOT A "CK TRANSMISSION" MESSAGE. AFTER EXPLORING THE INTERNET I FOUND OVER 200 OTHER OWNERS COMPLAINING ABOUT THE SAME PROBLEM. I TERRIFIED 2 TAKE 2 MY FORD DEALER AFTER READING COMPLAINTS FROM OTHERS. THE LIGHT STARTS FLASHING AFTER ABOUT 5 MILES FROM STARTING THE CAR. *TR

MY 85 POUND, 55 YEAR OLD, 5 FOOT 3 INCH, GOOD HEALTH WIFE IS NOT PROTECTED BY AIR BAGS WHEN SITTING IN THE PASSENGER FRONT SEAT. AIR BAGS IN MY FORD 2010 EXPLORER ARE DESIGNED TO GO INACTIVE WHEN A PERSON OF MY WIFE'S STATURE IS SITTING IN THE PASSENGER FRONT SEAT THE AUTO COMPANY TRIED SEVERAL DIFFERENT EXPLORERS TO DETERMINE IF THIS WAS THE SAME IN ALL OF THEIR EXPLORERS, ONLY ONE EXPLORER WORKED PROPERLY AND PROTECTED MY WIFE. FORD REFUSES TO OFFER ANY REMEDIES OR REPAIR THIS DEFECT, AND AS INDICATED ABOVE EXISTS IN MORE THAN THE VEHICLE I BOUGHT.. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHEN THE REAR WINDOWS WERE OPEN AND THE FRONT WINDOWS WERE CLOSED, THE VEHICLE WOULD VIBRATE EXCESSIVELY. THE DEALER ADVISED THAT THE FAILURE WAS NORMAL. THE CONTACT BELIEVED THE DEFECT TO BE SAFETY RELATED BECAUSE HE WAS UNABLE TO DRIVE WITH THE FRONT WINDOWS OPEN DUE TO THE WIND PRESSURE. THE CONTACT STATED THE VIBRATIONS WERE SO VIOLENT THAT THE DRIVERS SEAT WOULD SHAKE AND THE RADIO WOULD SHUT DOWN WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 900. UPDATED 7/26/10 *CN UPDATED 08/31/10*JB

THE HEADREST IN MY 2010 FORD EXPLORER FORCES YOUR HEAD AND NECK FORWARD IN A VERY UNCOMFORTABLE POSTION. THERE IS NO ADJUSTMENT FOR THE POSITION. *TR