1993 FORD EXPLORER Complaints

CONSUMER REPLACED FIRESTONE ATX TIRES (P235/75R15), THEY HAD TROUBLE STAYING IN BALANCE EVEN AFTER ALIGNMENTS AND BALANCING, CONSUMER LEARNED OF RECALL 00T005 AND IS BEING DENIED DUE TO PURCHASING THE TIRES PRIOR TO JANUARY 1, 2000. *SLC

CONSUMER TURNED IN SPARE TIRE TO BE REPLACED UNDER RECALL 00T005, THE FIRESTONE ATX TIRE (P235/75R15) WAS DENIED REIMBURSEMENT DUE TO CONSUMER PURCHASING IT PRIOR TO JANUARY 1, 2000, CONSUMER ALSO HAD OTHER FIRESTONE TIRES (NO SPECIFIC TYPE) THAT WERE REPLACED DUE TO A TREAD SEPARATION, FIRESTONE DENIED REIMBURSEMENT FOR THESE TIRES BECAUSE THEY WEREN'T INCLUDED IN THE RECALL. *SLC

FIRESTONE ATX TIRES (P235/75R15) WERE REPLACED DUE TO EXCESSIVE SHAKING, CONSUMER REQUESTED REIMBURSEMENT FROM FIRESTONE, HOWEVER FIRESTONE REJECTED CLAIM DUE TO THE REPLACEMENT TIRES BEING PURCHASED PRIOR TO JANUARY 1, 2000. *SLC

THE PROBLEM FIRST DISPLAYED ITSELF AT 8000 MILES, I CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN. ON 7/14/93 THEY DID A FRONT END ALIGNMENT. WHEN I PICKED IT UP I QUESTIONED THE UNUSUAL TIRE WEAR ON THE FRONT, THEY TOLD ME THERE WAS NOTHING THEY COULD DO, ABOUT THIS. THIS CONDITION PERSISTED AND I AGAIN CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN ON 10/19/193. THEY PERFORMED ANOTHER FRONT END ALIGNMENT AND ROTATED THE TIRES DUE TO THE EXTERME WEAR. THE PROBLEM CONTINUED I AGAIN CALLED THE DEALER AND WAS ADVISED TO BRING IT IN ON 2/11/94 AT WHICH TIME ANOTHER REALIGNMENT WAS PERFORMED AND A PART REPLACED. THE PROBLEM ONLY BECAME WORSE I AGAIN CONTACTED THE DEALER AND WAS STALLED REPEATEDLY. IN DESPERATION I CONTACTED THE FORD REP IN ATLANTA (MATT DARNELL) AND REQUESTED HIS ASSISTANCE. AGAIN I WAS STALLED ALMOST IGNORED, THE PROBLEM BECAME SO BAD WHILE WAITING FOR MR. DARNELL THAT I WAS FORCED TO TAKE IT TO FIRESTONE WHO PERFORMED ANOTHER FRONT END ALIGNMENT AND REBALANCED THE TIRES. THE TIRES WERE WORN SO BADLY BY THIS TIME , THE DAMAGE HAD BEEN DONE. THERE WERE OTHER REPAIRS MADE TO THIS VEHICLE BY CLAXTON LAWRENCE FORD WHO AT ONE POINT REFUSED TO REPAIR IT BECAUSE WE DID NOT PURCHASE IT THERE. AT THIS POINT WE HAD TO CONTACT FORD DIRECTLY AND THREATEN LEGAL ACTION IN ORDER TO EFFECT REPAIRS. AT THIS TIME THE EXPLORER WAS NEW ON THE MARKET AND INFORMATION THAT IS NOW WIDELY AVAILABLE WAS NOT AVAILABLE TO US OR OTHERS. IT IS MY BELIEF THAT FORD MOTOR COMPANY KNOWINGLY KNEW THEY HAD PROBLEMS AND NOW THAT I REFLECT BACK ON IT MR. DARNELL ALLUDED TO ME IN ONE CONVERSATION TO THAT EFFECT, BUT AT THE TIME I DID NOT PUT IT TOGETHER. I TOO WAS INVOLVED IN A ROLL OVER WITH MY EXPLORER AND IT WAS TOTALLY DESTROYED ALONG WITH MY LIFE AND CAREER. HAD FORD BEEN MORE FORTHCOMING WITH INFORMATION THAT THEY HAD THINGS MAY HAVE BEEN DIFFERENT FOR MYSELF AND MANY OTHERS. I HAVE CONTACTED AN ATTORNEY WHO TOLD ME TO MUCH TIME HAD PASSED FOR ME TO TAKE MY CASE TO COURT. *AK

THE PAINT ON THE ROOF OF MY EXPLORER IS FLACKING OFF , THERE WAS SMALL FLACKING WHEN I PURCHASED THE EXPLORER , BUT NOW THERE ARE LARGE PIECES COMING OFF EVERY TIME I WASH THE SUV . I 'VE HAD THE SUV FOR 2.5 YEARS . I'VE TALKED TO THE BODY SHOP MGR AT JOHN NOLAN FORD . HE SAID THE PAINT SHOULD LAST FOR 3YRS OR LONGER . I WOULD THINK THAT MY SUV 'S PAINT SHOULD LAST AT LEAST LONGER THAN 6 YRS. THE PAINT IS ONLY PEELING ON THE ROOF OF THE SUV NO WHERE ELSE. I WOULD LIKE TO KNOW WHATS THE PROBLEM? NO SAFETY DEFECT. *AK

THE VEHICLES RIGHT AND LEFT REAR WHEEL BRAKE DRUM BECOMES EXTREMELY HOT AND CONSUMER CAN SMELL AN ODOR OF HOT OIL EMANATING FROM THE WHEEL ONCE PARKED IN GARAGE. NLM

ALL FOUR FIRESTONE P23575R15 RADIAL ATX TIRES REPLACED BECAUSE OF PREMATURE TREAD WEAR AT A LOW MILEAGE, OWNER HAS BEEN DENIED REIMBURSEMENT UNDER RECALL 00T-005. CJ

WHILE DRIVING ABOUT 60 MPH SPARE TIRE CABLE BROKE AND TIRE BOUNCED ON A SLOW ROAD WITH NOT MUCH TRAFFIC AT THE MOMENT. CONSUMER FOUND OUT THAT CABLE DID BREAK DUE TO CORROSION. *AK THE SPARE TIRE, WHICH WAS SECURED UNDER THE VEHICLE BY A CABLE WITH A LARGE WING NUT, DROPPED ON THE ROAD BECAUSE THE WING NUTS WERE BREAKING OFF DUE TO AGING. *YH

CONSUMER PUCHASED NEW TIRES TO REPLACE RECALLED FIRESTONE TIRES AND RETURNED THE RECALLED TIRES TO FIRESTONE DEALER, CONSUMER REQUESTED REIMBURSEMENT, IT HAS BEEN 90 DAYS AND CONSUMER HAS NOR RECIEVED REIMBURSEMENT. NLM

RE: FRONT HUB ASSEMBLY: FAILED INFIRST YEAR OF OWNERSHIP AND WAS REPLACED BY FORD. SECOND FAILURE THIS YEAR. ALTHOUGH MY CAR HAS A LOT OF MILES ON IT I ONLY RARELY USE 4 WHEEL DRIVE. I WOULD ESTIMATE ABOUT 1000-2000 MILES OF 4 WHEEL DRIVE RUNNING TIME. DANGER INVOLVES NOT BEING IN 4 WHEEL DRIVE WHEN YOU THINK YOU ARE. SECOND CONCERN: CAR HAS OCCASIONALLY STALLED WHILE DRIVING AND RUNNING PERFECTLY FINE AND WILL RESTART AFTER 20 -30 SECONDS. HAPPENS IN WARM WEATHER AFTER CAR IS WARM. SEEMS SIMILAR TO CALIFORNIA COURT MANDATED RECALL ISSUE BUT FORD DENIED ANY RELATIONSHIP. DANGER IS CAR MAY STALL WHEN PULLING INTO TRAFFIC.