1997 FORD EXPLORER Complaints

UPON STARTING THE EXPLORER FUEL GAUGE DROPS DOWN FROM HALF TANK TO EMPTY. AFTER ABOUT 10 MINUTES THE FUEL GAUGE SHOWS THE CORRECT AMOUNT OF FUEL. THE FUEL GAUGE WAS REPLACED IN MARCH OF 99, AND THE FUEL PUMP WAS REPLACED ON 4/1//99. CONUSMER IS STILL EXPERIENCING A PROBLEM WITH THE EXPLORER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

ENGINE FAILURE DUE TO OIL PUMP DRIVE ASSEMBLY FAILURE(FORD RECALL CAMPAIGN #97B12). MANUFACTURER REFUSES TO COVER UNDER WARRANTY.

THE THROTTLE IS STICKING IN THE CLOSED POSITION. CONSUMER MUST PRESS HARD ON PEDAL IN ORDER FOR IT TO UNSTICK WHICH THEN CAUSES THE VEHICLE TO LUNGE FORWARD. *AK

WAS TRAVELING APPROXIMATELY 40MPH WHEN VEHICLE STALLED. TOOK TO DEALER & INFORMED DEFECTIVE ENGINE & NEEDED TO BE REPLACED. HAD NO ANTI-FREEZE. RECEIVED ANOTHER ENGINE OFF MANUFACTURING LINE. ENGINE LASTED 2 WEEKS. HAD PAID HALF. THE 3RD ENGINE REPLACED FREE. THERE IS SOME STALLING IN THIS ENGINE AS WELL. *AK

WHEN PUTTING GAS INTO THE GAS TANK, THE PUMP WILL SHUT OFF AND THE GAS WILL SPILL OUT. IT TAKE'S FIVE TIMES AS LONG TO GET GAS INTO TANK. *AK

THERE IS A RECALL FOR THE SPEED CONTROL ON '97 EXPLORERS (NHTSA #9054 & 9047). FORD HAS NOT INCLUDED MY VEHICLE; HOWEVER, MY CAR SUFFERS FROM THE SPEED CONTROL PROBLEM DESCRIBED IN THE RECALLS. HOW DO I MAKE FORD FIX THIS PROBLEM. (99V-062001) DENIED REPAIR.

WHEN ENGINE IS WARM AND VEHICL IS AT A STOP, DRIVER ATTEMPTS TO ACCELERATE HARD TO GET INTO TRAFFIC THE ENGINE WILL STALL OR HESITATE. *AK

VEHICLE HAS BEEN BROUGHT BACK TO DEALER SEVERAL TIMES WITH SAME COMPLAINT, DEALER COMPLIES ,HAS ACKNOWLEDGED FORD HAS PROBLEMS. HOWEVER, NOTHING HAS BEEN DONE THAT SEEMS TO RECTIFY THE PROBLEM. VEHICLE HAS HAD PROBLEM SINCE THE FIRST YEAR, AND IT CONTINUES TO GET WORSE. INVESTIGATION CONTROL NUMBER WAS ISSUED #118268BH (11/30/98). RAMP FORD HAS BEEN HELPFUL TO US IN THIS MATTER, BUT IT SEEMS THAT FORD HAS NOT PROVIDED THE DEALERSHIP WITH A WAY TO FIX THIS PROBLEM. *AK

VEHICLE CAUGHT ON FIRE IN THE ENGINE AFTER SITTING FOR OVER AN HOUR. ALSO CAUSED THE HOUSE TO CATCH ON FIRE. *AK

THIS TRUCK HAS BEEN TO THE SHOP OVER 4 TIMES IN THE LAST 2 MONTHS FOR THE PROBLEM AND IT IS NOT FIXED YET. THEY TOLD ME THAT MY TRUCK IS NOT THE ONLY ONE AND THAT THEY ARE WORKING ON IT. THEY WERE TO CALL LAST WEEK FOR THE FLIGHT RECORDER BOX TO BE USED I CALLED THEM TODAY THEY STATE IT WILL BE NEXT WEEK. I AM VERY TIRED OF TAKING MY TRUCK IN FOR THE SAME PROBLEM. PLEASE HELP. *AK