2010 FORD EXPLORER Complaints

View complaints related to 2010 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2010 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2010 FORD EXPLORER
    - NEWFOUNDLAND, PA

    TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE HEADREST ON THE DRIVER AND PASSENGER EXTENDS OUTWARD WHICH FORCES THE PASSENGER AND DRIVERS HEAD FORWARD. THE CONTACT HAS EXPERIENCED DISCOMFORT WHILE DRIVING EVEN WHEN HE ATTEMPTED TO REST HIS SHOULDERS AGAINST THE BACK OF THE SEAT. THE VEHICLE WAS PURCHASED SEVEN DAYS AGO WITHOUT HIM TEST DRIVING IT. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO MAKE ANY REPAIRS SINCE ALL OF 2010 FORD EXPLORERS WERE DESIGNED WITH THAT TYPE OF HEADREST. THE DEALER RECOMMENDED THAT THE CONTACT ROTATE THE HEADREST; HOWEVER, THE DRIVER STATED THAT THE HEADREST WOULD NOT SERVE IT?S PURPOSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE