2022 FORD EXPLORER Complaints

The contact owns a 2022 Ford Explorer. The contact stated that the passenger’s side rear window failed to roll up. The contact stated that after inspecting the vehicle, as a certified engineer, the master control switch on the driver’s side door had remained in the down position allowing for the window to remain down. The plastic around the switch was warped, causing the switch to remain in a downward position to activate the button. The contact manually raised the window and disconnected the connector from the circuit board to allow all other windows to properly function. The dealer was contacted, and it was confirmed that the VIN was not under recall for the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 43,000.

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked and idling with the air conditioner activated, the rear hatch door window suddenly shattered. The contact stated that during the failure, there was no impact on the window to cause the shattering of the window. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 28,000.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to use the rear-view camera, a blue screen was displayed. The contact stated there was message on the instrument panel that the rear camera failed to operate as intended. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts were limited. The failure mileage was approximately 24,000. Parts distribution disconnect.

Driving on the highway and the sunroof exploded. No one around and no overpass. No signs of impact or object in or near vehicle. No other damage to vehicle.

The contact owns a 2022 Ford Explorer. The contact stated while reversing, the rearview camera failed to display properly with a delay while shifting into gear. The vehicle was taken to the dealer where it was diagnosed with a hardware system failure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer stated that a known software system recall had been associated with the vehicle, but the VIN was not associated with the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving at approximately 50 MPH, the hood came ajar and shattered the front windshield. The driver heard two abnormal beeps before the failure. There was glass on the interior of the vehicle. There were no reported injuries. The driver was able to continue driving. There were no warning lights illuminated. The contact noticed that the safety latch was missing. The vehicle was taken to the local dealer, who informed the contact that the latch had to be pulled twice to unlock. The vehicle was not diagnosed or repaired. The dealer referred him to the body shop. The manufacturer was contacted and declined a claim for the repair. The failure mileage was approximately 18,000.

I was driving down the highway and my vehicle suddenly lost power and the motor blew up.

The contact owns a 2022 Ford Explorer. The contact stated that while attempting to reverse, the vehicle failed to move, after which the contact became aware that the parking brake had failed to properly disengage. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked on an incline, and with a quarter tank of fuel in the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 20,000.