1995 FORD EXPLORER Complaints

CALLED DOWNEY FORD, AND ASKED IF THERE WAS A RECALL ON SEATBELT LATCH FAILURE OR WARRANTY AND WAS TOLD NO, SO ODERED NEW SEAT BELT AND WAS BILLED 37.00. *AK

CONSUMER STATED THE OVERDRIVE OFF INDICATOR LIGHT LOCATED ON THE INSTRUMENT CLUSTER FLASHED STEADILY, THE VEHICLE THEN BEGAN BRAKING ROUGHLY INCLUDING A SLIGHT GRINDING SOUND DURING BRAKING, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT OF THE TRANSMISSION, STATING THE MANUFACTURER WAS AWARE OF THE TRANSMISSION DEFECTS.*JB

THE SPEED CONTROL INCREASES ON ITS OWN WHILE IN MOTION. THE SPEEDOMETER ASSEMBLY HAS BEEN REPLACED BUT TO NO AVAIL. THE SPEED INCREASES AND CONSUMER CANNOT CONTROL IT, CONSUMER HAS TO PUT ALL HER WEIGHT ON THE BRAKES. IF CONSUMER LETS OFF THE BRAKES THE VEHICLE JUMPS FORWARD. THE ENGINE RACES EVEN WHEN CONSUMER IS ABLE TO PUT VEHICLE IN PARK. *JG

1ST INCIDENT: DEC.12TH 1998. CONCERN: SPEED JUMPS ON HIGHWAY AND SURGES ONLY WHEN SPEED CONTROL IS ON. CAUSE: SPEEDOMETER ASSEMBLY BINDING. CORRECTION: REPLACE SPEEDOMETER ASSEMBLY. COST TO ME $309.25 2ND INCIDENT: JAN.5TH 1999. CONCERN: SAME AS 1ST INCIDENT. SPEED JUMPS ON HIGHWAY AND SURGES ONLY WHEN SPEED CONTROL ON. CAUSE: 14401 LOOM, SENSOR & ASSEMBLY SHORTED. CORRECTION: REPAIR LOOM 14401 SPEED CONTROL DIAG. R&R SENSOR & ASSEMBLY. COST TO ME: $308.87. 3RD INCIDENT: TRAVELING ON HIGHWAY WITH SPEED CONTROL SET AT 70MPH. EXPLORER SPEED SLOWLY INCREASES TO 80 ON ITS OWN. I LOOK AT THE SPEEDOMETER, REALIZE THIS AND TAP THE BRAKE. THE EXPLORER IS STILL GOING 80MPH OR HIGHER. I PRESS THE OFF BUTTON TO THE SPEED CONTROL BUT IT WILL NOT DISENGAGE. I CANNOT STOP THE SUV. I DO NOT PANICK BUT I'M SCARED AS I PUT ON THE EMERGENCY LIGHTS, PRESS WITH ALL MY MIGHT ON THE BRAKES AND WITHIN A FEW MINUTES, GET THE EXPLORER OFF THE ROAD TO THE SHOULDER. I PUT THE SUV IN PARK, JUMP OUT OF THE CAR, LOOK BOTH WAYS, CROSS THE HIGHWAY, WAVE MY ARMS FOR HELP AND WATCH AS MY SUV IS PARKED WITH THE ENGINE STUCK AND RUNNING AT 80MPH OR MORE. SOME GOOD SAMARITANS STOP AND I EXPLAIN WHAT HAPPENED. ONE OF THEM APPROACHES THE EXPLORER WITH CAUTION AND TURNS THE IGNITION OFF AND BRINGS ME MY KEYS. THEY LOOK AT MY MANUAL AND UNHOOK THE SPEED CONTROL BOX UNDER THE HOOD. I DROVE HOME WITH THE EMERGENCY LIGHTS ON (ABOUT 8 MILES) GOING ABOUT 50MPH WITH NO PROBLEMS THEN PARKED IT. IF ANOTHER CAR HAD BEEN NEAR ME WHEN THE EXPLORER WENT OUT OF MY CONTROL, I COULD HAVE HIT THEM AND THERE WOULD HAVE BEEN INJURIES OR POSSIBLE LOSS OF LIFE AT 80MPH. THANK YOU.*AK

A CRINKING SOUND WOULD COME FROM WHEEL AREA WHILE DRIVING, DEALER NOTIFIED, AND INFORMED CONSUMER THAT FRONT BALL JOINTS NEEDED REPLACEMENT FOR LACK OF LUBRICATION IN RUBBER SEAL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

DRIVER SIDE SEAT BELT BUCKLE FAILS TO ENGAGE CLIP. APPEARS TO BE A BROKEN SPING RETURN IN THE BUCKLE ASSEMBLY. FORD CUSTOMER CARE CONTACTED AND PROBLEM NOTED.*AK

THE STRAPS THAT HOLD THE FUEL TANK IN PLACE ARE BROKEN AND CORRODED, CAUSING THE FUEL TANK TO BE CONNECTED ONLY TO THE FUEL LINES. PLEASE GIVE ANY FURTHER DETAILS.*JB

DRIVERS SEAT COLLAPSED WHILE PULLING OVER TO SIDE OF THE ROAD. MANUFACTURER WAS NOTIFIED. *AK CONSUMER STATED WHILE PULLING INTO A PARKING SPACE, THE DRIVER SEAT SUDDENLY SNAPPED. HE WAS PROPELLED BACKWARDS INTO THE REAR SEAT, AS THE BACK OF THE SEAT BROKE. PASSENGERS WERE IN THE VEHICLE, AND COULD HAVE BEEN HURT. ALSO CONSUMER WAS ABOUT THREE SPACES FROM HITTING ANOTHER VEHICLE. CONSUMER FEELS THAT THE DESIGN SHOULD BE CORRECTED, AND CONCLUDES THAT IF HE WERE GOING ANY FASTER, THIS INCIDENT WOULD HAVE CAUSED AN ACCIDENT AND POSSIBLY A FATALITY. (THE CHAIR IS SECURED W/ONLY ONE SCREW, WHICH WAS A TOR-X HEAD SCREW: FORD PART#805885-558) *SCC

ACCELERATOR PEDAL AND MOUNTING BRACKET BROKE OFF OF THE FIREWALL UNDER THE DASH BOARD AND STUCK IN THE ACCELERATED POSITION CAUSING EXCESSIVE SPEED AND LOST OF CONTROL OF THE VEHICLE. CLOSER INSPECTION OF THE METAL BRACKET THAT HOLDS THE ACCELERATOR ROD AND PEDAL BROKE OFF THE FIREWALL. WELD BROKE, THE BRACKET IN QUESTION HAS HOLES DRILLED INTO IT AT THE TOP AND BOTTOM A DIAMETER OF ABOUT 7/16" BUT BOLTS AND NUTS ARE MISSING. OWNER RESECURED THIS BRACKET BY DRILLING THRU THE FIREWALL AND SECURED THE SAME WITH TWO BOLTS, TWO NUTS AND TWO WASHER. THIS PROBLEM ALSO AFFECTED MY 1996 EXPLORER.

CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIRBAGS DID NOT EXPERIENCE DEPLOYMENT AND THE SEAT BELTS DID NOT LOCK, CONSUMER STATES THE VEHICLE HAS BEEN FIXED, HOWEVER THE SEAT BELTS STILL DO NOT LOCK IN PLACE, CONSUMER WAS INJURED IN THE ACCIDENT. *SLC