2017 FORD EXPLORER Complaints

It is known that for the specific year make and model that the water pump goes out around 100,000 miles. This water pump was built as an internal water pump, which is not typical for most cars. in order to fix this part, the engine has to be taken out and lots of parts have to be disassembled Just to get to it. The part Itself is fairly cheap, but the labor cost thousands of dollars due to where it is located. Ford knowingly built this car and put that pump where it is at and therefore should be reliable to pay the cost when it is so common that this part goes out around 100,000 miles. if it is a known issue that occurs on these models frequently then it should become a recall because a failing water pump can cause significant issues within the engine and make the vehicle in operable.

A buzzing started coming from my front dash. My mechanic pointed out the molding/trim on the windshield is basically disintegrating because of cheap quality materials.

Ford refuses to provide fix for the two recalls. Been waiting over a year for the fix.

There is no date given when the repair will be done the pillar has already flown off onto the road. I have one Haning on by 1 clip. Ford is not going to fix anything, and the car is falling apart.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the front passenger’s side A-pillar trim detached from the vehicle. The vehicle was repaired. The contact stated that on a separate occasion, the front driver’s side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the wiring for key fob and liftgate were located on the front driver’s side A-pillar. The contact stated that the liftgate failed to operate as intended. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,000.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side B-pillar trim detached. The contact stated that the driver's side B-pillar trim was separating from the vehicle. The vehicle was taken to the dealer, where the failure was confirmed. The contact was informed that the driver's side B-pillar trim needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had a year to fix the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

On January 19, 2024, Ford Motor Company advised of NHTSA Recall 24V031. My vehicle is affected by this safety recall. I have been advised by Victory Ford of Kansas City, 1800 N 100th Terrace, Kansas City, KS 66111, that after repeated inquiries, repairs are still not available, nor is there an anticipated date when parts and repairs will be available to complete this safety recall. The "Important Safety Recall" notice I received indicated parts were anticipated to be available toward the latter half of 2024. If the manufacturer is required to report an incident in a timely fashion, are they also not required to perform the required remedies in a timely fashion?

Windshield cowl grille damage (along with A-pillar molding trim damage) causing loose parts and wind with rattling sound. Cowl should also be included and replaced as part of recall.

Constant fail of O2 sensor and ABS causing check engine and ABS lights to come on. After diagnosis, did research and it is a common problem on Ford Explorers

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side B-pillar trim detached and flew off the vehicle. The dealer was made aware of the failure. The contact was advised to tape the remaining attached piece of the B-Pillar Trim Applique. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,100.