2017 FORD EXPLORER Complaints

intermittened starting problems, vechile wont start, clicks, then starts and power train light comes on. Waiting at a red light, press the gas and the car does not go, also when speeding up transmission slips.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that both the driver's side and passenger's side exterior A-pillar and B-pillar trims had started to detach. The contact stated that the driver's side exterior trims had sustained more damages and could be separated from the vehicle. Additionally, the contact stated that wind was heard blowing through the pillars while driving at high speed. The dealer was contacted and confirmed that recall repair parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000(Structure) and 25V347000(Structure); however, the parts to do the recalls repairs were not yet available. The contact stated that an unknown windshield exterior A-pillar trim had detached, and the contact had glued the trim to the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver’s and passenger’s side door B-pillar trims had started to detach. The contact stated that the windshield trim was detaching from around the windshield. Additionally, the A-pillar trim had fully detached from the A-pillar. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. In addition, while driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that on a separate occasion, while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle jerked before slamming into gear. The check engine warning light was continuously illuminated. Additionally, the vehicle was leaking oil onto the ground and the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into a cylinder, which caused the engine failure. The spark plugs were replaced. The mechanic also informed the contact that the transmission had failed. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline to report the failure. The failure mileage was 52,590.

This recall has been out for over a year and a half and I still do not have parts. It is LOUD in my car. At what point, can I get it fixed myself and charge it back to ford? thank you

The windshield trim is unattaching piece by piece. There is been a recall issued in January 2024. The dealership still does not have parts to make the repair over a year later. Manufacturer Recall Number24S02 NHTSA Recall Number24V031 Recall StatusRecall Incomplete, remedy not yet available

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal without warning. The vehicle was taken to a dealer where the mechanic discovered an oil leak coming from the engine. The contact was informed that the vehicle was not under warranty and the contact was referred to the manufacturer. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,403.

The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was at the dealer for a scheduled service appointment, the contact was informed that the A-pillar trim on the driver's and passenger's sides were fractured. In addition, the contact stated while driving at an undisclosed speed, the contact's sister seated in the front passenger's seat, noticed a crack in the front windshield. The vehicle was taken to the dealer; however, the contact was informed that the parts were unavailable to repair the vehicle. In addition, the contact was referred to a windshield replacement specialist. The vehicle was taken to a windshield replacement facility and the contact was informed that the A-pillar trim needed to be replaced with the replacement of the windshield; however, the part would be replaced with aftermarket parts. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated that the exterior A-pillar trim around the right and left of the window had detached. The passenger’s side door B-pillar trim had detached. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 112,000. VIN tool confirms parts not available.