1996 FORD EXPLORER Complaints

FUEL PUMP WAS BEING REPLACED. TOWNSEND FORD PERFORMED THE JOB. TECH BROKE CHEAP PLASTIC CLIP REQUIRING FUEL FILLER NECK TO BE REPLACED. IT'S DEFECTIVE. WILL NOT SEAL. GAS VAPOR LEAK. CHECK ENGINE STAYS ON. FORD HAS PROBLEM WITH SUPPLIER. NONE IN COUNTRY TOLD TO ME ABOUT A COUPLE MONTHS AGO. STILL NONE NOW. GAS VAPOR LEAK IS HEALTH HAZARD AND UNSAFE IN MY OPINION. THEY KEEP BLOWING ME OFF ON RESOLUTION. CAN YOU HELP? -THANKS-*AK

THE VEHICLES OVERDRIVE FAILED RESULTING IN TRANSMISSION FAILURE, THE MANUFACTURER HAS BEEN CONTACTED. NLM

THE VEHICLE SHUT OFF COMPLETELY WHILE THE CONSUMER WERE DRIVING ON HIGHWAY, THE DEALER FOUND OUT THAT THE CRANKSHAFT HAD SPLIT IN HALF, CONSUMER WANTS THE MANUFACTURER TO PAY PART OF THE COST OF REPAIR. *YH

THE FORD EXPLORER WAS HIT ON THE FREEWAY IN THE FRONT RIGHT SECTION WHICH PUSHED THE CAR LEFT THE CAR WAS THEN BROADSIDED BY ANOTHER CAR AND THE FRONT DRIVER SIDED DOOR FLEW OPEN IT WAS FORTUNATE THAT MY SON HAD ON HIS SEATBELT SO HE WOULD NOT BE THROWN FORM THE CAR, BUT WITH THE DOOR FLYING OPEN HIS ARM, LEG OR HEAD COULD HAVE BEEN SEVERILY DAMAGED IF IT HAD BEEN IN THE WAY WHEN THE DOOR FLOEW BACK TO CLOSE. THE AIR BAGS DID NOT DEPLOY EITHER, IT SEEMS THAT THEY WOULD HAVE SINCE THE BOTH HITS WERE AT SPEEDS OF APPROX. 55 MPH. *AK

THE RIGHT FRONT AND RIGHT REAR TIRES EXPERIENCED TREAD SEPARATION PRIOR TO THE RECALL BECOMING PUBLIC, THE CONSUMER REPLACED ALL FOUR TIRES AND IS REQUESTING REIMBURSEMENT, THE MANUFACTURER DENIED REIMBURSEMENT BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. NLM

THE DEALER IS BEEN INFORMING THAT THEY ARE WORKING ON FUEL GUAGE PROBLEM FOR ALMOST 1 YEAR AND REPLACED THE ASSEMBLY IN THE FUEL TANK AND CONTACTED FORD SEVERAL TIMES. I ALSO CONTACTED THEM AND SPOKE TO SHAWN @ 1-800-392-3673 EXTN: 3066. HE TOLD ME FORD WILL CONTACT ME, BUT, FAILED TO CONTACT. ABS PROBLEM CAME RECENTLY. DEALER REAPLACED A PART, BUT, DID NOT RESOLVE THE PROBLEM. AS PER THE DEALER THE FORD MOTORS ARE AWARE OF THE FUEL GUAGE PROBLEM FROM THE BEGINING BUT, FAILED TO COME UP WITH A RECOMMENDATION.

AFTER PURCHASING VEHICLE, CONSUMER BEGAN TO EXPERIENCE A VIBRATION IN THE VEHICLE, TIRES WERE REBALANCED AND ROTATED, BUT THE VIBRATION STILL EXISTED, CONSUMER DECIDED TO REPLACE THE FIRESTONE P235/75RX15 TIRES WITH GOODYEAR TIRES AND THE VIBRATION IMMEDIATELY STOPPED, EVEN THOUGH PROBLEM OCCURRED PRIOR TO RECALL, CONSUMER IS REQUESTING SOME TYPE OF COMPENSATION FOR HIS EXPENSE AND TIME OF RESOLVING THE VIBRATION.*JB

CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND ACCELERATED INTO ANOTHER LANE. ACCELERATOR PEDAL WAS STUCK ALL THE WAY TO THE BOTTOM OF FLOOR. THERE WAS A LOUD STREAKING NOISE, AND BOTH FEET WERE ON THE BRAKE. SHE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND VEHICLE HAD TO BE TOWED.*AK

ON THE FREEWAY CAR STOPPED RUNNING. CRANK SPLIT IN TWO. SERVICE REP COULDN'T BELIEVE IT. *AK

I HAVE HAD FOUR TIRE SEPARATIONS ON THIS SAME EXPLORER. TWO WERE ON THE ATXII 235/75R15 - BOTH VDHL FROM DECANTUR, IL PLANT. THE COMPANY (AFTER MUCH HASSLE) REPLACED THEM WITH THE FIREHAWK R45 ALSO VD DOT NUMBERS INDICATING THEY ARE FROM THE SAME PLANT. BOTH BLOWOUTS CAUSED OVER $1000 WORTH OF DAMAGE TO MY VECHICLE. THIS LAST TIME, I HAD TO PAY $350 FOR NEW TIRES. I SUSPECTED SOMETHING WAS WRONG WITH THE ATX LONG BEFORE THE RECALL (AUG. 3, 1997 WAS THE FIRST BLOWOUT, JUNE 9, 1998 WAS THE SECOND). NOW I SUSPECT SOMETHING MUST EITHER BE WRONG WITH THE FIREHAWKR45, OR THE FORD SUSPENSION SYSTEM. PLEASE DO NOT HESITATE TO CALL OR WRITE IF YOU HAVE ANY FURTHER QUESTIONS.*AK (DOT NUMBER: VDHKFMA457 TIRESIZE: LTP235/75)