2013 FORD EXPLORER Complaints

My power steering just stopped working while I was driving at 45 mph. Then all my warning light were going off saying faulty break system faulty hill decent something about my charging system. This has happened 4 times now where my power steering goes out WHILE I’M DRIVING.

The contact owns a 2013 Ford Explorer. The contact stated that the front driver's side exterior door handle cover and keyhole detached while opening. Additionally, the front driver's side door failed to latch, and the contact had to force the door to close. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 15V171000 (Structure) however, the VIN was not included in the recall. The failure mileage was approximately 106,000.

The contact owns a 2013 Ford Explorer. The contact stated while driving 65 MPH, the windshield exterior A-pillar trims detached and were hitting against the vehicle. The contact stated that she pushed the trims back into the original position. Additionally, the contact stated that she noticed that water was leaking inside the vehicle through the windshield, while it was raining and while the vehicle was at the car wash. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The failure mileage was unknown. VIN tool confirms parts not available.

Power steering became very hard and got stuck suddenly while driving, very dangerous. Was very difficult to steer the car or move the steering even an inch. Good that was driving at low speed, otherwise could have been an accident. After 2 days it started showing warning message about power sterring but at time of steering got stuck there was no warning. In process to repair, it's very dangerous as steering got stuck out of no where and expensive to have it fixed (approximately 1600 dollars).

The Electronic Power Steering Assit (EPAS) has had a failiure. When the failiure happens it completely locks up the steering without prior warning.When that happens the cars steering cannot be controlled as norrmal, and the driver cannot easily steer the vehicle. The first time this happened I was pulling into a gas station, the EPAS went out and I almost hit pedestrians, a fuel pump and other vehicles. Had it not been for my years of driving experience this could have inured or even killed several people. The issue has been confirmed by my local Ford dealerships service department. The service manager told me that this car has had recalls on it, but upon checking my VIN found that Ford Motor Company did not include my vehicles vin under the recall. Even though this issue is known with my make and model. This issue has also been reported on many Ford Explorer group pages for others who have had the issue but were missed under the recall umbrella. The failiure message only appears after the acutal failure, meaning the steering is already gone by the time the warning is shown

Rear backup camera stopped working a year ago. the rear of the car is a huge blind spot and have had a few close calls with pedestrians and other vehicles' when backing out of parking spots. My son also has a 2013 Explorer and his rear camera stopped working several years ago.

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar applique trim was loose and had damaged the windshield gasket. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

Both the rear door lock actuators on my 2013 Ford Explorer broke within a month of each other. I am aware of actuator recalls on different Ford vehicles and I believe these broke for the same reasons as the other Ford actuators were recalled.

The driver side exterior A-pillar applique trim detached from the vehicle in early 2020. I assumed the failure was a chance occurrence, but a recently reported recall identified this as a manufacturer's defect. I had to have the repair done myself at a cost of $335.81.

The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the steering wheel locked with the "Steering Assist Fault Service Required" message was displayed. The contact stated that upon restart of the vehicle, the vehicle returned to normal operation; however, the failure returned later. The vehicle was taken to a dealer where the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V286000 (Steering). The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was unknown.