2003 FORD EXPLORER Complaints

SHIFT LEVER BROKE OFF INSIDE STEERING COLUMN OF MY WIFE'S EXPLORER WHEN CHANGING FROM PARK TO DRIVE TO EXIT FROM A BOAT LAUNCH RAMP WITH NO BOAT ON THE TRAILER. VEHICLE WAS TOWED ON A FLATBED WRECKER TO MY GARAGE. BROKEN ELEMENT ( SEE PHOTOS) WAS NOT REPLACEABLE BY ITSELF. STEERING COLUMN HAD TO BE REPLACED. THIS WAS NOT NORMAL WEAR AND TEAR, BUT RATHER A FAULTY /WEAK COMPONENT THAT REPRESENTS A DANGER. I HAVE NOTED REPORTS OF IDENTICAL INCIDENTS ONLINE. THUS FAR, NEITHER THE DEALER NOR FORD NATIONAL "CUSTOMER SERVICE" IS PREPARED TO REIMBURSE.

I CONTACTED FORD REGARDING RECALL WITH THE LIFT GATE. THERE WAS RECALL IN 2004 FOR MY VEHICLE THAT WAS TAKEN CARE OF IN 2005. IN 2016 THE SAME THING HAPPEN WHERE THE LIFT GATE BOLTS BROKE AND THE GATE FELL AND THE GLASS SHATTERED ALL OVER ME. I WENT THROUGH MY INSURANCE COMPANY AND GOT IT REPAIRED. AT THE TIME I DIDN'T KNOW IT WAS RECALL I BOUGHT THE CAR USED SO I HAD NO IDEA OF THE CALL. FORD TOLD TO CONTACT A DEALER THE DEALER SHOP MANAGER TOLD ME FORD WILL NOT REFUND MY DEDUCTIBLE SINCE THEY REPAIRED IT UNDER THE RECALL. ALL I WANT IS MY 250 BACK BECAUSE THE SAME THING HAPPEN THAT THEY SO CALLED REPAIRED. IS THERE ANY WAY YOU CAN ASSIT ME. I DO HAVE MY BILL FROM THE REPAIR SHOP THAT MY INSURANCE STATE FARM TOOK CARE OF. THE VEHICLE WAS PARKED I WAS CLOSING THE LIFT GATE WHEN IT FELL DOWN AND GLASS SHATTERED.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT AND FOUR BYSTANDERS PUSHED THE VEHICLE INTO A RESIDENTIAL DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,412.

GREETINGS THE PROBLEM THE CABIN NOT WELL SEALED FROM ANY FUMES PLUS THE A/C DOOR INSIDE TO KEEP THE AIR RECYCLE FALLING OFF NOT WELL SECURE CONSEQUENTLY GETTING FUMES FROM THE OUTSIDE AND ALSO I CAN SMELL THE CABIN IN THE MORNING WHEN I GET INSIDE FROM EITHER OIL LEAKS AND EXHAUST BURNS, IT NEEDS ATTENTION PROMPTLY SINCE FORD DOES CARE OR GET CONCERN ON ANY PROBLEM. IT HAS BEING HAPPENING MORE SINCE 2006 AND ALSO THE TRUCK INSULATION IT IS BAD SINCE MOST COLD WEATHER PENETRATES THE CABIN WHEN YOU DRIVING YOU CAN FEEL THE AIR COMING IN. IT NEEDS TESTING AND RECALL, IT HAS BEING INCREASING THE AMOUNT OF FUMES COMING IN FROM THE OUTSIDE OTHER TRUCKS. YOU MAY HAVE TO DO THE FUME SMOKE TEST HOW MUCH IT GOES INSIDE THE CABIN.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 55 MPH, THE LUG NUTS BECAME DETACHED FROM THE REAR PASSENGER WHEEL, WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED FOR A TOW TRUCK. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION AND INCLUDED ALL OF THE WHEELS. THE CONTACT PREVIOUSLY REPLACED THE LUG NUTS ON ALL OF THE WHEELS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

AWOKE THE MORNING OF MAY 10, 2017 TO FIND THE ENTIRE BACK LIFTGATE AND WINDOW EXPLODED OUTWARDS AND INWARDS OF OUR FORD EXPLORER. THE VEHICLE WAS PARKED IN FRONT OF OUR HOME, WE ARE RURAL, SO NO EVIDENCE OF SOMEONE PURPOSELY BREAKING IT. OUR SHERIFF IN CASCADE COUNTY, MONTANA, STATED IT APPEARS TO BE SOMETHING INTERNAL PROBABLY THE LIFT STRUTS EXPLODING. THIS SEEMS TO BE A PROBLEM AS STATED ON MANY ONLINE SITES, AND MANY FORD EXPLORERS HAVE THIS PROBLEM. THIS PARTICLAR MODEL VIN NUMBER DID NOT SHOW UP AS RECALLED, ALTHOUGH WE SIT HERE LOOKING AT THE DAMAGE CAUSED BY THIS PROBLEM. WE WOULD APPRECIATE SOMEONE LOOKING INTO THIS, AS IT COULD HAPPEN TO ANYONE AND PROVE TO BE VERY DANGEROUS IF THIS VEHICLE WERE BEING DRIVEN WHEN THIS EXPLOSION OCCURED. PLEASE CHECK INTO THIS ASAP.

TRANSMISSION SHIFTS HARD AND CLUNKS, IS NOT SAFE TO DRIVE. THE ESTIMATE REPAIR IS AROUND $ 3,400. WILL NEVER BUY A FORD AGAIN.

THE BACK LIFT GATE HAS A CRACK. I HAVE NOTICED THIS ON PRACTICALLY EVERY OTHER EXPLOER OF THIS YEAR. I CONTACTED FORD SEVERAL YEARS AGO AND THEY SAID SINCE IT WAS A DEFECT THAT WAS NOT A DANGER THEY WOULD NOT RECALL OR REPAIR IT.

CHAT CONVERSATION START 5:57PM GREETINGS, I SAW YOU COMMENTARY ABOUT THE FORD EXPLORER EXHAUST FUMES INSIDE THE CABIN, WELL I HAVE A 2004 FORD EXPLORER WITH THE SAME PROBLEM, I AM A MECHANIC I FIGURED MAY BE THE FILTER WAS CLOGGED WELL IT WAS NO FILTER, WHAT I FOUND THE VENT DOOR FELL OFF FROM THE PLACE WHERE IT SUPPOSE TO OPEN AND CLOSE LAYING DOWN ON THE FAN, SO I REINSTALLED BACK AND THE PROBLEM WAS FIXED, IT IS A POOR DESIGN FROM THE FORD COMPANY. I WAS LOOSING HEAT DURING WINTER AND NOT BE COOL AT THE SUMMER LOOSING THE THRU VENT OUT PLACE. FORD NEEDS TO FIX ALL THIS PROBLEMS ALONG WITH SEAT BELTS, REAR WINDOW QUARTER PANEL CRACKED NO ONE IS GETTING FORD TO DO RECALLS ON THIS ITEMS VERY POOR CONSTRUCTION.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BEGAN TO EXPERIENCE A JERKING MOTION AND THE ABS INDICATOR ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSORS, ABS SENSORS, AND ABS PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.