2003 FORD EXPLORER Complaints

View complaints related to 2003 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2003 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 FORD EXPLORER
    - YORK TOWN HEIGHTS , NY

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THERE WAS A CRACKED PANEL BELOW THE REAR WINDOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 02/23/11 *BF THE CONSUMER STATED THE PANEL HAS SINCE BEEN REPLACED. UPDATED 04/28/11 UPDATED 06/13/11 *BF UPDATED 01/04/12 *LN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER SPORT
    - LAKEWOOD, OH

    WHILE PULLING OUT OF A PARKING LOT AT A SLOW SPEED THE BACK WINDOW ON MY FORD EXPLORER SPORT SHATTERED. THE GLASS WAS COMPLETELY GONE AND NUMEROUS PIECES ENDED UP INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS ABSOLUTELY NO OBJECT FROM THE OUTSIDE THAT WOULD HAVE CAUSED THIS INCIDENT. THE LIFT GATE HAD NOT BEEN OPENED PRIOR TO THIS EVENT. I BELIEVE IT WAS CAUSED BY THE HINGES AND THE MANNER IN WHICH THEY WERE DESIGNED TO ATTACH TO THE GLASS THAT TRIGGERED THIS EXPLOSION OF THE REAR WINDOW.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2003 FORD EXPLORER SPORT
    - LAPORTE, IN

    2003 FORD EXPLORER XLS 4X4, FRONT AND REAR HUB BEARINGS GOING OUT ON A VEHICLE ESPECIALLY THE FRONT HUB BEARINGS. THE LEFT FRONT HUB BEARING WENT BAD AND LUCKILY WE WAS NOT GOING DOWN THE HIGHWAY AT 55 MPH OR HIGHER, WE WAS ONLY GOING ABOUT 25-30 MPH. THE LEFT FRONT HUB BEARING FROZE UP AND WE DID A "U" TURN AND NO ONE WAS HURT. I HAD IT TOWED TO A SERVICE SHOP AND THEY TOLD ME WHAT THE PROBLEM WAS,AND THEY TOLD ME THAT THIS IS A MAJOR PROBLEM WITH THIS TRUCK. I CONTACTED FORD ON THIS MATTER AND THEY TOLD ME I HAD TO PAY FOR THE REPAIR BY MYSELF,BUT IF THE SAME PROBLEM IS ON MANY,MANY TRUCKS THIS IS BAD AND NOT SAFE. DO YOU HAVE ANY IDEAS? THE REPAIR SHOP CALLED ME AND TOLD ME WE SHOULD REPLACE THE TWO FRONT HUBS AND THE REAR AXLE BEARINGS ALSO,AND LOOKED AT THEM AFTER THE REPAIR AND THE OTHER ONES WERE WORN EXCESSIVE ALSO. THE REPAIR WORK FOR PARTS AND LABOR WAS $1488.00 WITH A LIMITED LIFE WARRANTY ON THE PARTS. *TR

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER
    - WEST HARTFORD, CT

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT NOTICED THAT THE PASSENGER SIDE REAR COIL SPRING WAS ABNORMALLY COVERED BY AN UNKNOWN PLASTIC SHEET. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT THAT THE REAR COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000 AND THE FAILURE MILEAGE WAS 78,000. UPDATED 02/03/11*LJ UPDATED 02/04/11*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - VIRGINIA BEACH, VA

    O/D OFF LIGHT BLINKS ON DASHBOARD AND VEHICLE SHIFTS HARD. WAS ADVISED THAT TRANSMISSION REBUILD WAS NECESSARY. *TR

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER
    - ST PAUL, MN

    2003 FORD EXPLORER 5R55-W TRANSMISSION FAILURE WHEREIN THE INTERNAL LINKAGES, SERVO VALVE AND BEARINGS FAILED AT STARTUP, RENDERING THE VEHICLE UNMOVABLE UNDER IT'S OWN POWER AND STRANDING THE DRIVER. *TR

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER
    - COLORADO SPRINGS, CO

    TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH THE HEATER STOPPED WORKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE TEMPERATURE BLEND DOOR NEEDED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - WILMINGTON, NC

    TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH DOOR HAS FRACTURED UNDER THE GLASS. SHE NOTICED THE FRACTURE ONCE THE TEMPERATURE BECAME COOLER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - MADISON HEIGHTS, MI

    TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER FUNCTIONED BUT THE HEAT DID NOT. THE CONTACT REPLACED THE THERMOSTAT AND STATED THAT THERE WERE NO LEAKS IN THE HEATING COIL. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REACTOR COULD HAVE BEEN THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 133,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - SALEM, CT

    AT 110000 MILES WAS DRIVING AT HIGHWAY SPEED AND HEARD "BUMPING, RUMBLING SOUND", CAR WAS NOT HANDLING WELL, GOT OFF AT NEXT EXIT 1 MILE DOWN THE ROAD AND AS I WAS SLOWING DOWN RIGHT REAR WHEEL FELL OFF VEHICLE. HAD IT TOWED TO DEALERSHIP AND THEY NOTED THAT THE WHEEL STUDS WERE BAD AND THE WHEEL BEARING WAS BAD, REPLACED BOTH. AT 140000 MILES WAS DRIVING AT 50 MPH AND HEARD SAME SOUND, STOPPED IMMEDIATELY AND FOUND THAT LEFT FRONT WHEEL WAS LOOSE. HAD IT TOWED TO DEALERSHIP, THEY STATED THAT THEY FOUND RUST ON THE ROTORS/LUGS/WHEEL, CLEANED IT AND RETORQUED WHEELS TO 130 FT LBS, STATED THEY HAVE HAD THIS PROBLEM WITH OTHER VEHICLES!! AT 151000 HEARD SAME SOUND, I WAS DRIVING ON A SIDE ROAD AT 30 MPH, STOPPED IMMEDIATELY AND THE LEFT FRONT WHEEL WAS LOOSE AGAIN (TIRES HAD BEEN ROTATED, SO THIS IS NOT THE SAME WHEEL AS PREVIOUSLY). DEALERSHIP AGAIN CLEANED THE ROTORS/LUGS/WHEEL AND RETORQUED WHEELS TO 125 FT LBS THIS TIME AND STATED THAT WITH SOME OF THE PREVIOUS PROBLEMS THEY WERE ATTRIBUTING IT TO DELAMINATION OF A COATING ON THE ALUMINUM WHEELS, BUT THAT WE DON'T HAVE THAT KIND OF WHEEL. BY LUCK AND CAREFUL MONITORING WE HAVE NOT BEEN IN A SERIOUS ACCIDENT WITH THIS ISSUE - YET! A FRONT WHEEL FALLING OFF AT HIGHWAY SPEEDS COULD LIKELY BE DEADLY. THERE ARE REPEATED REPORTS ON THIS PROBLEM, IT IS NOT AN ISOLATED INCIDENCE. THE ONLY TIME THE WHEEL STUDS WERE SHEARED AND BEARINGS WERE BAD IS WHEN I DID NOT CATCH IT IN TIME AND THE WHEEL ACTUALLY CAME OFF, I FIRMLY BELIEVE THE ISSUE IS THE SAME THOUGH, THE WHEEL FALLING OFF IS CAUSING THE STUDS TO SHEAR AND BEARINGS TO GO.

    Source: PORTABLE SAFETY COMPLAINT FORM