2013 FORD EXPLORER Complaints

While driving down a major highway, the trim/molding on the passenger side of the windshield flew off. The underlying bracket is still attached to the vehicle. The flying debris could cause other drivers to swerve to avoid the debris and potentially causing an accident. A local Ford dealership said there is not a recall for this issue. I found an article in USA Today that states several others who own 2011-2019 Explorers have had this same issue. There were no warnings that this piece was going to fail. Since there is not a recall I will be forced to purchase and repair my own vehicle.

The contact owns a 2013 Ford Explorer. The contact stated that upon start the vehicle and while driving at various speeds, the power steering assist failed to operate as needed. There was no warning light illuminated. In addition, the contact also stated that an abnormal clicking sound was coming from the steering wheel while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that a new steering gear system was needed to repair the vehicle. The manufacturer was notified of the failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V286000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked in the garage, an abnormally strong fuel odor was detected. The contact moved the vehicle out of the garage due to the strong fuel odor. Upon inspection, the contact noticed that the fuel tank was leaking. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

The electric power assist for the steering quit working. This would be dangerous if driven

Steering failure- known issue and has safety recall but my serial number was not in recall but having issue with power steering going out and giving fault warning. Usually able to restart and code goes away and steering works. Now it has happened while driving and cannot reset. No power steering. Asked dealer and they refused to repair since VIN was not in recall. Wrote Ford and they refused to repair under recall. This is a problem even though VIN is not in recall. Ford needs to repair under warranty since it’s a safety issue. Latest incident was 11/28/2023 but has happened multiple times in the last 8 months.

The windshield trim panel on my 2013 Ford Explorer detached and flew off the vehicle without warning while I was driving on the highway . If the detached piece hit another motorist it could cause harm. This vehicle is up to date on it's regular maintenance and no warning was given for the part.

While driving I’ve been having trouble with my steering wheel getting stuck when I make turns. Or just locking up randomly without movement. I then have to shut my car off and restart. It has almost caused me to wreck on multiple occasions. I’ve taken my car to two different mechanic shops and I was told by both that I would need to take my car into the dealership because the steering is electric. The dealership quoted me a price for 3 grand to have it fixed. This needs to be on the recall list immediately as I’ve found this to be a major issues for this make and model. Very dangerous! Be careful.

While driving in the rain the rear end was sliding thought I was going to lose control. It was also happening when driving on rough roads or bumps. Rear Tires are also wearing out quickly.

2013 Ford Explorer: Power Steering service now red light came on as problem occured it did ding, but not in time for reaction. While driving the wheel will lock no matter how fast or slow you are going. Put myself, my children and husband in danger, as well as others. This has occurred now 4 times in the last month. It is being sent to dealership for a current Recall. No police or insurance has inspected.

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, he became aware that there was water leaking from the vehicle onto the ground. The contact stated the vehicle was taken to the dealer to be diagnosed. The contact was informed that the water pump had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000. The VIN was unavailable.