2010 FORD EXPLORER Complaints

I AM UNABLE TO REMOVE KEYS FROM THE STEERING COLUMN. I LOOKED UP THE ISSUE ON YOUTUBE AND FOUND THAT THE PROBLEM IS VERY COMMON. SEVERAL VIDEOS GAVE A QUICK FIX. I DID THE FIX AND IT WORKED FOR A DAY AND A HALF. THE ISSUE IS A PIN THAT SLIPS OUT OF PLACE ON THE SHIFT SELECT. IT SLIPS OUT AND DOESN'T MAKE CONTACT TO TELL THE CAR'S ELECTRICAL THAT THE CAR IS IN PARK. THIS IS A HUGE SAFETY ISSUE IN THAT KEYS GET STUCK IN CAR AND CHILDREN ARE ABLE TO START CAR AND PUT CAR INTO DRIVE.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ENGINE. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER (IRVIN MOTORS IN SAN ANTONIO, TX), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,999.

CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P0106 AND P0401. I DISCOVERED PLASTIC TUBING FAILED BY BREAKING (DISINTEGRATING REALLY), ALL IN THE VICINITY OF A PART THAT I SUSPECT CONTROLS THOSE FUNCTIONS. THE PART IS A HARNESS WITH 4 OF THESE PLASTIC TUBES THAT CONNECT TO VARIOUS PLACES. THE FACT THAT THEY ARE DISINTEGRATING INDICATES THE WRONG MATERIALS ARE USED. FORD MOTOR COMPANY SHOULD HAVE THIS ISSUE ADDRESSED AS A RECALL FOR DEFECTIVE MATERIALS. I HAVE SAMPLES OF THE TUBING THAT SURVIVED.

THE WRENCH SYMBOL HAS COME ON SEVERAL TIMES. THE LAST TIME IT STAYED ON ALONG WITH AN ENGINE SYMBOL. FORD DEALERSHIP SAID THEY COULDN'T FIND ANYTHING TO INDICATE WHY THE WRENCH SYMBOL CAME ON BUT DID REPLACE THE THROTTLE BODY TO TAKE CARE OF THE ENGINE SYMBOL. I'M CONCERNED THAT IF THIS COMES ON AGAIN, IT MAY LEAD TO SERIOUS PROBLEMS. COULD THEY HAVE REMOVED A FUSE THAT CONTROLS THE WRENCH TROUBLE LIGHT? IN ALL CASES, I WAS DRIVING THE VEHICLE WHEN THE WRENCH SYMBOL CAME ON. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING 30 MPH ENTERING THE HIGHWAY, THE CRANKSHAFT PULLEY FRACTURED AND CAUSED THREE OTHER VEHICLES TO BE STRUCK BY THE PULLEY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 01/06/2017*CT THE CONSUMER STATED THE HARMONIC BALANCER FELL APART WITHOUT WARNING. NOT ONLY DID IT FLY OFF IN TRAFFIC, IT RENDERED HIM WITHOUT BRAKES AND STEERING. UPDATED 03/01/17.*JB

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR, PVC SENSOR AND TRANSMISSION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TRANSMISSION INTERMITTENTLY SLIPS OUT OF A LOW GEAR PREVENTING ACCELERATION. APPEARS TO JUMP INTO A NEUTRAL REVVING ENGINE ONLY BEFORE CATCHING IN GEAR. VERY DANGEROUS FOR MERGING ONTO HIGHWAYS. ONLY OCCURS PERIODICALLY AND AT LOW SPEEDS. HAD SEVERAL TRANSMISSIONS REPLACED CONTINUES TO DO SAME.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE KEY FOB COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PIN WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

I BOUGHT THE TRUCK NEW IN MAY 2010. I HAD ALL THE SCHEDULED DEALER MAINTENANCE COMPLETED AS SCHEDULED AND THE VEHICLE HAS NEVER BEEN OFF ROAD. THE FOUR WHEEL DRIVE HAS BEEN ENGAGED TWICE, AND THE MAJORITY OF THE MILES HAVE BEEN ON THE HIGHWAY. THIRTY MILES FROM FT LEONARD WOOD THE TRANSMISSION BEGAN SLIPPING. THE VEHICLE WAS SLUGGISH WHEN ACCELERATING FROM A STOPPED POSITION CAUSING A HAZARD IN CITY DRIVING OR MERGING ONTO THE INTERSTATE. THE VIBRATION INCREASED ON THE HIGHWAY AT SPEEDS ABOVE 50 MPH MAKING IT DIFFICULT TO STEER. WHEN I ARRIVED AT MY DESTINATION, I DROPPED IT AT THE DEALERSHIP THE NEXT DAY FOR SERVICE. THE SERVICE REPRESENTATIVE CALLED AND INFORMED TWO MAINTENANCE LIGHTS WERE ON FOR ENGINE AND TRANSMISSION SERVICE. I AGREED TO MOVE FORWARD WITH THE SCHEDULED MAINTENANCE. THE DEALERSHIP CALLED LATER THAT DAY AND INFORMED ME I NEEDED A NEW TRANSMISSION BUT COULD NOT EXPLAIN WHAT THE CODES MEANT OR THE COST OF REPAIR. I ASKED FOR CLARIFICATION, BUT NO ONE EVER GOT BACK TO ME WITH AN UPDATE. I RECEIVED A TEXT MY TRUCK WAS READY FOR PICK UP, BUT THE STAFF COULD NOT EXPLAIN THE PROBLEM. I AM NOW AT DAY SEVEN AND AFTER COUNTLESS PHONE CALLS TO THE DEALERSHIP AND FORD CUSTOMER SERVICE LINE. NO ONE CAN EXPLAIN THE ISSUE OR OFFER ASSISTANCE BECAUSE THE VEHICLE IS NOT UNDER WARRANTY! MY QUESTIONS. WHY IS THE TRANSMISSION SHOT AFTER ONLY 37,000 MILES? IF IT IS REPLACED, WHAT REASSURANCE DO I HAVE THIS PROBLEM WILL NOT REOCCUR IN ANOTHER 37,000 MILES? IS THERE ASSISTANCE FOR A DRIVE TRAIN COMPONENT REPLACEMENT THAT IS SUPPOSED TO LAST 100,000 MILES AND LIKELY DEFECTIVE? WHY IS THIS A WARRANTY ISSUE AND NOT A QUALITY ISSUE? THE STAFF AT THE FORD CUSTOMER SERVICE CENTER TRY TO KEEP BOUNCING BACK TO THE DEALERSHIP AND REFUSE TO PUT ME IN CONTACT WITH THE REGIONAL MANAGER OR SUPERVISION STAFF.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHEN STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE THE VEHICLE, THE FRONT END MADE AN UNUSUAL NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE SPRING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS WILLING TO PAY A PORTION OF THE REPAIR AND BUILD THE ENGINE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.