2020 FORD EXPLORER Complaints

A couple months ago I started having problems with the turbo kicking out and having no power. I let the vehicle sit for a while before being able to get someone to look at it. Once the mechanic looked at it, it was determined that the catalytic converters were clogged and causing problems with the turbo or engine. The vehicle had started blowing out with smoke from the exhaust at this time also. After having the cats cleaned, the vehicle ran but was still kicking out white smoke. After driving it the first day it was now back to low power and low oil pressure light is kicking in more white smoke was coming out of the exhaust. I parked it 100 miles from home and having it towed for the second time

Harsh down shift 7 gear to 6 gear. Apparently ford knows of the issue. Very expensive repair due to Ford’s negligence

Multiple advanced service warnings. Dealer states it’s the AWD module that needs to be replaced.

The vehicle is equipped with electric power brakes which will intermittently stop working resulting in no power brakes. It doesn't warn you that the pump has stopped working just a very hard brake pedal and no braking effort, failure to slow down.

The transfer case module failed after a software update. The response from the bcm is no forward collision warning , emergency braking. It turned it off?? Aren't they required to have these features? I bought the vehicle for those features that are no longer available?

Multiple warnings lights from advanced drivers assistance 4x4 went accelerate and could not error code u0102 also rattling from right second row seat.

Engine / Transmission constantly kicking when accelerating. Brought it to Ford Dealership multiple times for this issue. Told there is nothing wrong with the vehicle.

The contact owns a 2020 Ford Explorer. The contact stated that after a hurricane, there was water damage inside the vehicle. The contact drove the vehicle to a local dealer to be inspected. The contact was informed that water had entered the vehicle through the rubber seal of the windshield. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 76,290.

As my [XXX] was opening the rear passenger door of the vehicle part of the chrome trim had came loose in turn causing a laceration on his finger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on an interstate highway, my car slipped from drive to neutral on its own. Within a few seconds the transmission returned to drive. When the car reached its destination, it went into park, but wouldn't shift out of park for 20 minutes. It finally shifted into reverse, and drive as needed until reaching my home. While trying to shut off the car at my home, it showed that it was in park, put the car was rolling. Finally the car stopped rolling and appeared to be in park. The car hasn't been driven since that day. I had the car towed to the local Ford dealer who sold me the car. They determined that the parking pawl malfunctioned and part of it destroyed the transmission. When I researched recalls on this vehicle, I noticed NHTSA Recall #23v-069 appears to be the same problem that I experienced. The Ford dealership said that this recall didn't include my car's VIN #, so that is why I never received any notifications of this recall. I believe that my car should have been included in the recall and I wouldn't be facing an $8,000 + bill for a new transmission. Ford will not pay for the repair because the car has 66,000 miles, which is over the 60,000 limit. The service technician at the dealership said that I did nothing to cause the transmission to be destroyed. This obviously was a very dangerous situation, and this is why there is a recall on 2020 Ford Explorers. I believe that more cars need to be included in this recall.