2003 FORD EXPLORER Complaints
View complaints related to 2003 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2003 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 FORD EXPLORER- REISTERSTOWN, MD
I OWNED A 2003 FORD EXPLORER. I WAS GETTING READY TO GO ON A TRIP WHEN I NOTICED THAT A VERTICAL CRACK HAD FORMED IN THE MIDDLE UPPER LIFTGATE PANEL BELOW THE WINDOW. I HAVE NO IDEA WHAT CAUSE. HOWEVER, IT APPEARS TO THE SAME DEFECT THAT OTHERS ARE DESCRIBING IN THIS SAME MODEL. AT THE TIME IT WAS ABOUT 90,000 MILES ON THE ODOMETER. FORD NEEDS TO MAKE A RECALL ON THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- GIBSON, NC
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 45 MPH THE STEERING WHEEL LOCKED WITHOUT WARNING. SUDDENLY, THE DRIVER LOSS CONTROL OF VEHICLE AND CRASHED INTO A BRIDGE. THE AIR BAGS DEPLOYED WITH THE MASSIVE IMPACT. THE POLICE WAS CALLED TO THE SCENE. THE DRIVER WAS TAKEN TO THE HOSPITAL. THE DRIVER SUSTAINED MODERATE INJURIES TO THE BACK NECK AND CHEST. THE VEHICLE WAS TOWED TO AN AUTO COLLISION CENTER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 165,000. UPDATED 11/23/09. *LJ UPDATED 11/24
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 FORD EXPLORER- CLARKSVILLE, IN
OWN A 2003 FORD EXPLORER THE AIR BAG LIGHT BLINKS THEN STAYS ON CONSTANTLY WHILE THE CAR IS RUNNING. I AM CONCERNED ABOUT MY SAFETY WHETHER MY AIR BAG IS ACTUALLY WORKING OR NOT. AFTER SEARCHING THE INTERNET APPARENTLY SEVERAL OTHER FORD OWNERS ARE HAVING THE SAME PROBLEM. ALSO I HAVE A CRACKED PANEL ON THE BACK HATCH , I HAVE SEEN SEVERAL FORD EXPLORERS WITH THE SAME CRACK AND AT THE SAME LOCATION , TOOK THE FORD DEALER IN CLARKSVILLE INDIANA WAS TOLD IT WAS DUE TO WEATHER , WAS TOLD SEVERAL FORD EXPLORER OWNERS ARE COMPLAINING ABOUT THE SAME PROBLEM BUT UNFORTUNATELY FORD IS AWARE OF THE PROBLEM BUT NOT DOING A RECALL. WAS TOLD WOULD COST AROUND $300 TO REPLACE THE PANEL THE FORD DEALERSHIP INSTRUCTED ME TO FILE A COMPLAINT BECAUSE THEY HAVE SEEN TOO MANY THEMSELVES. *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- WINDHAM, NH
I HAVE A 2003 FORD EXPLORER MANUFACTURED IN 01/03. IT IS NOT INCLUDED IN THE CURRENT 'VOLUNTARY' RECALL OF FORD VEHICLES DUE TO A DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH. HOWEVER, THE VEHICLE EXHIBITS THE SYMPTOMS OF THE VEHICLES WITH A DEFECTIVE SPEED CONTROL SWITCH (SEE FAQ BELOW FROM FORD.COM): Q. ARE THERE ANY EARLY WARNING SIGNS OR SYMPTOMS I WOULD NOTICE THAT WOULD INDICATE A PROBLEM? A. IF THE SYSTEM MALFUNCTIONS, A CUSTOMER MAY NOTICE VEHICLE SYMPTOMS SUCH AS; THE SPEED CONTROL MAY BECOME INOPERABLE, THE VEHICLE MAY NOT SHIFT OUT OF PARK, THE REAR BRAKE LAMPS MAY NOT WORK, BRAKE FLUID MAY LEAK AT THE SWITCH, THE BATTERY MAY DRAIN OR GO DEAD, THE ABS WARNING LIGHT MAY FLASH OR A FUSE IN THE SYSTEM MAY OPEN. MY VEHICLE HAS AN INOPERABLE SPEED CONTROL. IT STARTED AS AN INTERMITTENT PROBLEM, BUT IS NOW INOPERABLE. THE VEHICLE FREQUENTLY DOES NOT SHIFT OUT OF PARK, AND THE ABS LAMP FREQUENTLY ILLUMINATES. I HAVE CONTACTED FORD, AND THE DEALER TO REQUEST THE VEHICLE BE INCLUDED IN THE RECALL AND HAVE THE PROBLEM CORRECTED AT NO COST. BOTH HAVE REFUSED. *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- MUKILTEO, WA
I HAVE EXPERIENCED ALL OF THE WARNINGS THE NHTSA LISTED FOR FORD DRIVERS REGARDING POSSIBLE IMMINENT FIRES INCLUDING GETTING THE VEHICLE OUT OF PARK MODE. MY PROBLEM IS THE RECALL ONLY INCLUDES 1995-2002 EXPLORERS AND I HAVE A 2003 EXPLORER. THE MANUFACTURE DATE IS 02/03. IS IT POSSIBLE THE PLANT STILL HAD THE TEXAS INSTRUMENT CRUISE CONTROL DEACTIVATION SWITCH IN STOCK FROM 2002 AND INSTALLED IT IN MY VEHICLE? APPROXIMATE INCIDENT DATE IS THE MOST RECENT DATE AND THE VEHICLE WOULD NOT GET OUT OF THE PARK MODE ON THAT PARTICULAR DATE (8/27/2009). THE ANTILOCK BRAKING SYSTEM WARNING HAS BEEN AN ON AND OFF PROBLEM FOR AT LEAST THE LAST 2 YEARS. BRAKE LIGHT WARNING ON DASHBOARD ONLY A COUPLE OF TIMES. THE MALFUNCTIONING CRUISE CONTROL LAST HAPPENED ABOUT 8 MONTHS AGO AND MAY HAVE HAPPENED AGAIN BUT DON'T REMEMBER WHEN FOR SURE. THE ONLY ITEM I HAD CHECKED OUT WAS THE ANTILOCK BRAKING SYSTEM LIGHT ON THE DASHBOARD. NOVEMBER 21, 2008 THEY REPLACED THE DIFFERENTIAL SPEED SENSOR, I HAVE YET TO FIND OUT IF THAT IS RELATED TO THE RECALLED SWITCH. IT FIXED THE ANTILOCK BRAKE DASHBOARD LIGHT FROM COMING ON MOSTLY. IT HAS COME ON AFTER THAT, BUT ONLY A COUPLE OF TIMES AND ONLY FOR A SHORT TIME. *TR
Source: NHTSA WEB SITE -
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2003 FORD EXPLORER- FRANKLIN, NC
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE SEALS ON 3 AXLES WERE LEAKING AND NEEDED TO BE REPAIRED; THEREFORE, THE RIGHT FRONT AXLE AND BOTH REAR AXLES WERE REPAIRED. THE AXLES WERE IMPROPERLY INSTALLED AND WERE REPAIRED AGAIN FOUR WEEKS LATER. THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE REGARDING THE REPAIRS. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE AXLES COULD FAIL WHILE DRIVING AND POTENTIALLY CAUSE A CRASH. THE CURRENT MILEAGE WAS 60,828 AND THE FAILURE MILEAGE WAS 55,294.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 FORD EXPLORER SPORT- JACKSONVILLE, FL
BOUGHT USED 2003 FORD EXPLORER SPORT XLT IN OCTOBER 2008. FIRST CAR I BOUGHT FROM DEALERSHIP. CAR STALLED PRIOR TO LEAVING LOT AND THE DEALERSHIP SERVICED IT CLAIMING IT NEEDED A CARBON CLEANUP. COME TO FIND THE FUEL RESET SWITCH'S CABLE CONNECTOR IS MELTED ON THE FRONT PASSENGER SIDE AND CAUSES CAR TO SHUT OFF EVEN WHILE DRIVING AT HIGH SPEEDS. *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- LA HABRA, CA
I WAS DRIVING MY 2003 FORD EXPLORER AT 70 MPH IN THE FAST LANE OF THE FREEWAY AND DECIDED TO PULL THE DRIVER'S SIDE VISOR DOWN TO CUT DOWN ON THE SUN'S GLARE. ALL OF A SUDDEN, THE PLASTIC MOUNT THAT HOLDS THE VISOR METAL STEM IN PLACE SHATTERED AND THE VISOR CAME LOOSE DANGLING IN FRONT OF MY FACE BY AN ELECTRICAL CABLE. THE VISOR WAS SEVERELY OBSTRUCTING MY VISION SO I HAD TO QUICKLY GRAB THE IT AND HOLD IT OUT OF THE WAY WITH MY LEFT HAND WHILE STEERING WITH MY RIGHT TO NEGOTIATE ACROSS 4 LANES OF FREEWAY TRAFFIC UNTIL I COULD STOP THE VEHICLE ON THE FREEWAY SHOULDER. THE ELECTRICAL CABLE DOES NOT HAVE A CONNECTOR SO IT IS NOT POSSIBLE TO DISCONNECT IT FROM THE VEHICLE. AS A RESULT, I HAD TO DRIVE THE NEXT 20 MILES USING MY LEFT HAD TO HOLD THE VISOR UP WITH MY LEFT HAND WHILE DRIVING WITH MY RIGHT UNTIL I COULD REACH HOME. *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- BROWNSVILLE, PA
OVERDRIVE LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT THE VEHICLE HAD BEEN RUNNING FINE, THEN THE GEARS WOULD NOT SHIFT, WE WERE ON INTERSTATE 70 EASTBOUND BETWEEN WHEELING WV AND WASHINGTON PA TRAVELING AT 65 MPH IN HEAVY TRAFFIC. THE VEHICLE BEGAN TO SLOW WITHOUT WARNING WE WERE NEARLY HIT BY A TRACTOR TRAILER THAT HAD BEEN FOLLOWING US! WE SEARCHED THE INTERNET TO SEE IF THIS HAD HAPPENED TO ANYONE ELSE AND LO AND BEHOLD HUNDREDS OF COMPLAINTS WERE LISTED ON NUMEROUS SITES, THE VEHICLE IS NOW AT THE TRANSMISSION SHOP AND BEFORE ITS ALL DONE IT WILL COST AT LEAST $2300 TO REPAIR AS THE TRANSMISSION WENT ALL AT ONCE WITH NO WARNING AT ALL! THERE IS NO WAY FOR THE DIY MECHANIC TO CHECK THE TRANSMISSION FLUID AS THE TRANSMISSION IS COMPLETELY SEALED (NO DIPSTICK) SO I GUESS I AM GRATEFUL THAT THE TRUCK DRIVER WAS ABLE TO SWERVE ENOUGH TO NOT HIT US OR FORD WOULD BE DIRECTLY RESPONSIBLE FOR OUR DEATHS! *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- MUMCIE, IN
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. SHE STATED THAT WHEN SHE PURCHASED HER VEHICLE THE HINGE ON THE BACK OF THE WINDOW WAS BROKEN. THE DEALER TOLD HER THAT THERE WAS A RECALL AND THAT IT COULD BE REPAIRED. THE DEALER LATER ADVISED HER THAT HER VIN WAS NOT A PART OF THE RECALL. LAST YEAR THE DEALER STATED THAT THEY WOULD NOT REPAIR THE BROKEN HINGE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 129000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE